Northwestern United States - Publications - Faculty & Research

17 Jun 2019
Research & Ideas

What Hospitals Must Learn to Compete

holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of your target market. It’s... View Details

Keywords: by Alumni Bulletin Staff; Health

13 Dec 2016
First Look

December 13, 2016

connection between the labor and civil rights movements. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/317004-PDF-ENG Harvard Business School Case 717-422 Bally Total Fitness (B): The Fall, 2005–2016 By many measures the largest health-club chain in the... View Details

Keywords: Carmen Nobel

03 Apr 2019
News

Finding Common Ground

over the last decade, both within the company he started and more broadly in city and state initiatives. In 2016, when Cicero needed to expand its office space, he chose a site in an underdeveloped neighborhood on Salt Lake City’s west... View Details

Keywords: Deborah Blagg

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

manuals, "which gave the inexperienced airline 22 years of experience written down ... as formulas for success." In 1973, Southwest's head of marketing Jess Coker admitted as much when he stated that many of his airline's... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

01 Oct 2002
News

View from the Top

taught me the power of listening and of trust. Mühlemann: I've learned the value of teamwork. Wagoner: I've learned about the critical importance of providing consistent direction over time. It takes a while for direction to translate through the organization and for... View Details

01 Apr 2002
News

Professorship Brings Brierley's HBS Connection Full Circle

NFL, Nokia, Sony, UPS, and United Airlines. "Well-crafted programs have generated hundreds of millions of dollars of incremental revenue for some of the world's leading marketers, while ill-conceived programs have simply raised the cost... View Details

Keywords: Charles M. Williams; Epsilon Data Management; Computer Systems Design and Related Services; Professional Services

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Dumas, an assistant professor at Ohio State University's Fisher College of Business, describe their findings in the paper Unearned Status Gain: Evidence from a Global Language Mandate, forthcoming in the Academy of Management Journal... View Details

Keywords: by Roberta Holland

01 Feb 1997
News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

United States and five other countries. "We definitely think of ourselves as an entrepreneurial company, even though we've been around for a while," says Thompson. "It's been a productive and exciting time."... View Details

Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons

Web

Terms of Use | HBS Online

with the Agreements and all applicable local, state, national and international laws, rules and regulations, including privacy and copyright laws, any laws regarding the transmission of technical data exported from your country of residence, and all View Details

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

maneuver strategy in the military. Much of the best contemporary thinking in this realm was advanced by the late Colonel John Boyd, a Pentagon maverick. His decision-making model has become influential in the United View Details

Keywords: by Michael Wheeler; Sports

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

in a relationship where the all-powerful employer insists on a one-sided result. The results came from an experiment that simulated a second-round job interview. Some 124 undergraduates from five schools in the northeast United View Details

Keywords: by Mallory Stark

Web

Why You Might Want to Say Goodbye to the Annual Performance Review | Working Knowledge

outline potential paths to promotions and provide advice for how to get there, since doing so can help to prevent employees from fleeing organizations in search of higher-level positions elsewhere. The research comes as turnover has become a growing challenge for... View Details

19 Mar 2007
Research & Ideas

Handicapping the Best Countries for Business

If you are an executive of a multinational looking for geographies in which to expand your markets, operations, and investments, is China more attractive than India? South Africa better than Mexico? Does Russia have more promise than the View Details

Keywords: by Sean Silverthorne

17 Aug 2011
Research & Ideas

Protecting against the Pirates of Bollywood

copyright law, similar to the law in the United States, lacks a clear dividing line that defines plagiarism. "The ambiguity is inherent in the product," Iyer says, making it difficult for Hollywood to collect anything in the... View Details

Keywords: by Kim Girard; Motion Pictures & Video

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

Technology and Operations Management unit at Harvard Business School. And why would Apple ever allow a Kindle app in its App Store in the first place? "We all know historically Apple often says no to apps that directly compete with... View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

01 Dec 2004
News

Getting Personal

consistent brand message. In the United States, BMW is a relatively new brand, some thirty or forty years old in terms of its American presence. Yuppies who bought BMWs in the 1980s now have kids, but kids are never going to buy the car... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

02 Oct 2008
What Do You Think?

Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?

Summing Up The depth of the global financial crisis is becoming clearer day by day. In the United States, it is being used as a reason to set aside ideology regarding government ownership of important financial institutions, possibly... View Details

Keywords: by Jim Heskett

01 Jun 2006
News

India Arrives

In addition to its growth in manufacturing, India began grabbing headlines in the United States a few years ago for its sudden surge as a center of offshore IT work and business process outsourcing (BPO),... View Details

Keywords: Julia Hanna

17 Dec 2013
First Look

First Look: December 17

power, hard and soft, to protect American investments all around the globe. Why did the United States get into the business of defending its citizens' property rights abroad? The Empire Trap looks at how... View Details