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  • 29 Feb 2024
  • Blog Post

African American Student Union Spotlight on Social Enterprise

inclusion. I believe in the power of innovative and human-centered technology that can alleviate poverty by providing vulnerable populations with access to financial services including insurance, savings, or... View Details
  • February 2024 (Revised December 2024)
  • Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta
This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details
Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota
Related
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

industry: What consumer needs cannot be satisfied by e-commerce? What is the most effective use of store-level assets to offer a unique shopping experience? In the current environment, online shopping cannot satisfy the desire for instant... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 20 Mar 2000
  • Research & Ideas

Incubators: The New Venture Capitalists?

Move over, venture cap. There's a new kid on the block. It's the business incubator, and it has the potential to remake the way businesses are launched in the Internet economy. Incubators are not really new, of course. "They've been... View Details
Keywords: by Kenneth Liss
  • Web

Hawes Hall | About

facilitates the fusion of interactive technologies with teaching techniques grounded in the case method. Innovations such as wireless Internet access and built-in video, webcast, and broadcast capabilities... View Details
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

target. It was also evident that the legacy of the past had not suddenly disappeared either. There were still too many brands. Innovation was still too slow. There had been major progress at cutting costs,... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • Web

Frequently Asked Questions - Health Care

Frequently Asked Questions Frequently Asked Questions What is the HBS Health Care Initiative? The HBS Health Care Initiative (HCI) was launched in 2005 to impact managerial practice and the pace of View Details
  • 24 Feb 2014
  • Working Paper Summaries

Integrated Reporting and Investor Clientele

Keywords: by George Serafeim; Accounting
  • Web

Buy Now, Pay Later: Cars on Time

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details
  • Web

Strategy Execution Online Course | HBS Online

Articulating Business Strategy with the Four Ps Show Hide Details Concepts Making Tough Choices: Course Introduction Balancing Innovation and Control, Part I Balancing Innovation and Control, Part II... View Details
  • 24 Jan 2020
  • News

Clayton M. Christensen Dies at 67

High Distinction (1979) and a DBA (1992) from Harvard Business School. He was granted tenure at the School in 1998 and named to a chaired professorship in 2001. “Clayton Christensen was one of the world’s greatest scholars on View Details
  • Blog

The Harvard Business School Faculty Summer Reader 2023

Arbuckle Professorship at HBS, specializing in strategy, innovation, and leadership for change. She is the author and co-author of several books, including her most recent book Think Outside the Building: How Advanced Leaders Can Change... View Details
  • March 2025
  • Article

Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
Related
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
Related
  • 28 Feb 2014
  • HBS Seminar

Paula Stephan, Georgia State Univ and NBER

  • TeachingInterests

Strategy Execution

By: Dennis Campbell

This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:

1.... View Details

  • Web

Marketing Awards & Honors - Faculty & Research

Recommendations: Evidence from a Field Experiment” ( Journal of Marketing Research (JMR) , 2016) with Raghuram Iyengar and Martin Schleicher. Julian De Freitas : Recipient of a 2021 Exceptional Reviewer... View Details
  • 01 Mar 2024
  • News

Elevator Pitch: Banking On It

Illustration by Drue Wagner Illustration by Drue Wagner Marc Escapa (MBA 2017) Andres Klaric (MBA 2017) Cofounders and co-CEOs, Fuse Concept: Fuse makes it easier for lenders to tackle digital innovation, offering a next-gen loan-origination platform that simplifies... View Details
Keywords: fintech; finance; entrepreneurship; Finance
  • Web

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

her challenge and fulfillment while opening doors to new opportunities. Seeking out a challenge Born in Lagos, Nigeria, Nneka developed a passion early in life for contributing to her home country. She noticed that many of the families... View Details

    Trust

    Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries, the developed world has built customs and institutions such as enforceable contracts, an impartial legal... View Details