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  • All HBS Web  (15,888)
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  • All HBS Web  (15,888)
    • People  (43)
    • News  (3,085)
    • Research  (10,152)
    • Events  (75)
    • Multimedia  (257)
  • Faculty Publications  (8,286)
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  • Article

Physical and Situational Inequality on Airplanes Predict Air Rage

By: K. A. DeCelles and Michael I. Norton
We posit that the modern airplane is a social microcosm of class-based society, and that the increasing incidence of “air rage” can be understood through the lens of inequality. Research on inequality typically examines the effects of relatively fixed, macrostructural... View Details
Keywords: Physical Inequality; Equality and Inequality; Behavior; Air Transportation; Situation or Environment
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DeCelles, K. A., and Michael I. Norton. "Physical and Situational Inequality on Airplanes Predict Air Rage." Proceedings of the National Academy of Sciences 113, no. 20 (May 17, 2016): 5588–5591.
  • 04 May 2012
  • Working Paper Summaries

No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

Keywords: by Jiao Luo, Stephan Meier & Felix Oberholzer-Gee
  • September – October 2011
  • Article

The Rise and Consequences of Corporate Sustainability Reporting

By: Ioannis Ioannou and George Serafeim
For many decades the cornerstone of corporate reporting has been financial information that is presented in a company's annual, semi-annual, and quarterly reports. These comprehensive financial reports—required by law for public companies in most countries... View Details
Keywords: Sustainability; ESG Reporting; Governing Rules, Regulations, and Reforms; Annual Reports; Operations; Strategy; Business and Shareholder Relations; Business and Stakeholder Relations; Performance; Business Model; Corporate Social Responsibility and Impact; Corporate Disclosure
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Ioannou, Ioannis, and George Serafeim. "The Rise and Consequences of Corporate Sustainability Reporting." European Business Review (September–October 2011): 38–41.
  • Web

Terms of Use - Alumni

Notes Class Notes, in print and online, is a social forum for HBS alumni to share personal and professional news, reflections, non-political commentary, and photographs through the work of volunteer Class and Section Secretaries as a way... View Details
  • June 2021
  • Case

Bozoma Saint John: Leading with Authenticity and Urgency

By: Francesca Gino and Frances X. Frei
In this multimedia case, Bozoma Saint John recounts numerous defining moments from her childhood and work experiences. We learn what empowered and inspired her to be her authentic self, to be vulnerable and open to new experiences, to find commonality with others, to... View Details
Keywords: Biases; Personal Development and Career; Identity; Interests; Ethics; Values and Beliefs; Opportunities; Leadership Style; Diversity
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Gino, Francesca, and Frances X. Frei. "Bozoma Saint John: Leading with Authenticity and Urgency." Harvard Business School Multimedia/Video Case 921-708, June 2021.
  • 15 Jun 2010
  • First Look

First Look: June 15

hiring and socialization policies. Institutional Demand Pressure and the Cost of Corporate Loans Authors:Victoria Ivashina and Zheng Sun Publication:Journal of Financial Economics (forthcoming) Abstract Between 2001 and 2007, annual... View Details
Keywords: Martha Lagace
  • 2014
  • Other Unpublished Work

No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery

By: Nava Ashraf, Oriana Bandiera and Kelsey Jack
A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field... View Details
Keywords: Incentives; Non-monetary Rewards; Intrinsic Motivation; Mission and Purpose; Social Enterprise; Motivation and Incentives
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Ashraf, Nava, Oriana Bandiera, and Kelsey Jack. "No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery." (March 2014. Conditionally accepted, Journal of Public Economics.)

    John T. Gourville

    John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

    Keywords: agribusiness; biotechnology; consumer products; health care; high technology; medical supplies; pharmaceuticals; retailing
    • 17 Jun 2011
    • HBS Case

    KFC’s Explosive Growth in China

    for Western companies to see," says Shelman. Younger employees, for example, are encouraged to socialize over company-provided video games on their breaks. This practice serves several purposes: It eases the minds of parents anxious... View Details
    Keywords: by Maggie Starvish; Food & Beverage
    • Web

    Information Technology | About

    Copyright Act (DMCA) Standards for Electronic Communication & Interaction Communications with Large Groups Use of Networking and Social Media Tools Use of Computers and Wireless Devices in the Classroom Media/Reporters in the HBS Learning... View Details
    • 20 Jul 2010
    • First Look

    First Look: July 20

    Publications Market Reaction to and Valuation of IFRS Reconciliation Adjustments: First Evidence from the UK Authors: Joanne Horton and George Serafeim Publication: Review of Accounting Studies (forthcoming) Abstract We investigate the market reaction to, and the... View Details
    Keywords: Martha Lagace
    • Research Summary

    Accountability in the World Bank

    This research, now complete, examines the roles of civil society actors in advocating for greater accountability at the World Bank at three levels of decision-making: (1) the project level, (2) the policy level, and (3) the board governance level. The research finds... View Details
    • 2022
    • Case

    A Sweet Dilemma: Sourcing Palm Oil with Ferrero SpA and Nestlé

    By: Andrew J. Hoffman
    This case focuses on Ferrero SpA's sustainable palm oil sourcing strategy in light of its acquisition of Nestlé's U.S. confectionery brands, which in many ways does not comply with Ferrero's sustainable sourcing commitments. The case reviews Ferrero's rich family... View Details
    Keywords: Environmental Sustainability; Supply Chain; Food and Beverage Industry
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    Hoffman, Andrew J. "A Sweet Dilemma: Sourcing Palm Oil with Ferrero SpA and Nestlé." William Davidson Institute Case 7-951-326, 2022.
    • 2021
    • Article

    Institutional Policies for a Healthy Anthropocene Society

    By: Andrew J. Hoffman, P. Devereaux Jennings and Nicholas A. Poggioli
    The Anthropocene epoch refers to the geological epoch, now underway, that is defined by monumental, human-caused geophysical changes in planetary ecosystems. Human society is also changing, marked by an equally profound shift in attitudes, beliefs, and practices. In... View Details
    Keywords: Policy; Values and Beliefs; Climate Change; Natural Environment; Society
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    Hoffman, Andrew J., P. Devereaux Jennings, and Nicholas A. Poggioli. "Institutional Policies for a Healthy Anthropocene Society." Behavioral Science & Policy 7, no. 2 (2021): 111–127.
    • June, 2024
    • Book Review

    Debunking Immigration Myths: A Review Essay of 'Streets of Gold: America’s Untold Story of Immigrant Success' (PublicAffairs, 2022) by Ran Abramitzky and Leah Boustan

    By: Marco Tabellini
    This essay reviews Streets of Gold: America’s Untold Story of Immigrant Success by Ran Abramitzky and Leah Boustan. This elegantly written book, highly accessible to both economists and non-economists, is a must-read for anyone interested in the topic of... View Details
    Keywords: Immigration; History; United States
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    Tabellini, Marco. "Debunking Immigration Myths: A Review Essay of 'Streets of Gold: America’s Untold Story of Immigrant Success' (PublicAffairs, 2022) by Ran Abramitzky and Leah Boustan." Journal of Economic Literature 62, no. 2 (June, 2024): 739–760.
    • March–April 2022
    • Article

    School Choice in Chile

    By: Jose Correa, Natalie Epstein, Rafael Epstein, Juan Escobar, Ignacio Rios, Nicolas Aramayo, Bastian Bahamondes, Carlos Bonet, Martin Castillo, Andres Cristi, Boris Epstein and Felipe Subiabre
    Centralized school admission mechanisms are an attractive way of improving social welfare and fairness in large educational systems. In this paper, we report the design and implementation of the newly established school choice system in Chile, where over 274,000... View Details
    Keywords: Early Childhood Education; Secondary Education; Middle School Education; Family and Family Relationships; Welfare; Chile
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    Correa, Jose, Natalie Epstein, Rafael Epstein, Juan Escobar, Ignacio Rios, Nicolas Aramayo, Bastian Bahamondes, Carlos Bonet, Martin Castillo, Andres Cristi, Boris Epstein, and Felipe Subiabre. "School Choice in Chile." Operations Research 70, no. 2 (March–April 2022): 1066–1087.
    • September–October 2015
    • Article

    Crash and Burn: Why Silicon Valley's Notion That Failure Leads to Success Won't Work for the Rest of the World

    By: Debora L. Spar
    In the frenzied hills of Silicon Valley, going bust is common. Research attests that close to half of start-ups supported by venture capital chew through most or all of their backers' money and that the majority never achieve their projected returns on investment. But... View Details
    Keywords: Business Startups; Failure; Learning; Situation or Environment
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    Spar, Debora L. "Crash and Burn: Why Silicon Valley's Notion That Failure Leads to Success Won't Work for the Rest of the World." Foreign Policy 214 (September–October 2015).
    • September 2019
    • Case

    Dementia Discovery Fund

    By: Richard G. Hamermesh, Kathy Giusti and Sarah Gulick
    The case is set in March 2019, and tells the story of the founding of the Dementia Discovery Fund (DDF). The idea for the fund began in 2015, when then-Prime Minister David Cameron spoke about the importance of making breakthroughs in dementia research, and pledged... View Details
    Keywords: Venture Capital; Investment Funds; Mission and Purpose; Recruitment; Health Care and Treatment; Pharmaceutical Industry; Financial Services Industry; Boston; Massachusetts; London; England
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    Hamermesh, Richard G., Kathy Giusti, and Sarah Gulick. "Dementia Discovery Fund." Harvard Business School Case 820-045, September 2019.
    • January 2018
    • Article

    Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

    By: Edward L. Glaeser, Scott Duke Kominers, Michael Luca and Nikhil Naik
    New, "big" data sources allow measurement of city characteristics and outcome variables at higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for... View Details
    Keywords: Analytics and Data Science; Urban Scope; City
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    Glaeser, Edward L., Scott Duke Kominers, Michael Luca, and Nikhil Naik. "Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life." Economic Inquiry 56, no. 1 (January 2018): 114–137.
    • February 2016
    • Teaching Note

    Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

    By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
    Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the... View Details
    Keywords: Health
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    Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business School Teaching Note 316-036, February 2016.
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