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  • All HBS Web  (9,770)
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  • All HBS Web  (9,770)
    • People  (26)
    • News  (2,132)
    • Research  (5,592)
    • Events  (46)
    • Multimedia  (79)
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  • 18 Jul 2012
  • Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

is acceptable. The cardinal responsibility of leaders is to always put their organizations first. As leaders become increasingly successful, their reputations soar and they begin View Details
Keywords: by Bill George; Education
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

prevalent for large diversified companies that operate in many different businesses. Financial analysts and investors may have an especially difficult time understanding what's going on in these companies, or may lack the industry... View Details
Keywords: by Sean Silverthorne
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Why? Because his answers went straight to a central repository where they were aggregated with other customers' responses and used to measure overall market—not... View Details
Keywords: by Jean Ayers
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

choosing not to target firms that generate employment, for example, may erode investor confidence if they are found more likely to have accounting problems, leading View Details
Keywords: by Michael Blanding
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

documents. Skilled negotiators therefore focus on continuing to learn at the negotiation table as they carefully gauge reactions and responses while testing hypotheses by asking questions and putting offers... View Details
Keywords: by Michael Watkins
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help... View Details
Keywords: by Ranjay Gulati
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

twice—first when NYNEX, where he was CEO, merged with Bell Atlantic, and then when the successor company, Verizon, bought GTE—was associated with a leadership style responsible for the emergence of Verizon at the top of the industry and... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

Summing Up "What we are looking at is a fundamental challenge to our assumptions about which corporate structures work," commented Daniel Hayes in response to the... View Details
Keywords: by James Heskett
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

lowered, gross margin declines directly eat into net margins. Although this dynamic does not necessarily send retailers directly to bankruptcy, falling store profits will force many retailers to a point... View Details
Keywords: Re: Rajiv Lal; Retail
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

raised Audax Group's first fund, and are not able personally to finance the purchase, which would require approximately $30 million. They must decide whether to go through with the purchase, and how View Details
Keywords: Martha Lagace
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

including the MBA. Ultimately, the question may be raised about whether business schools such as Wharton, Kellogg, Harvard, or Stanford should offer MBAs online as a response to the innovator's dilemma. What... View Details
Keywords: by James Heskett
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

small companies should treasure their strengths: rapid response time and innovation. "It's easy to be small, it's easy to be big and it's tough View Details
Keywords: by Carrie Levine
  • 11 Mar 2001
  • Research & Ideas

Wired and Black: Focus on Careers

while looking for their first job, noted Timothy Butler, director of MBA Career Development Programs at HBS. "A lot of big companies have learned how to push responsibility further down the... View Details
Keywords: by Carrie Levine
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

to determine what was best for the technology, the process has become increasingly pressurized and competitive - a trend Lerner attributes to industry response View Details
Keywords: by Carmen Nobel; Technology; Legal Services
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

initial response to reports that customers were having trouble with the antennae on Apple's iPhone 4, its latest "superproduct." It was reported that he commented that iPhone 4 users would have View Details
Keywords: by Jim Heskett; Technology
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

their first response isn’t, “That’s so cool!” Silverthorne: I was surprised by your emphasis on physical training and food strategies. Is the academic job market that rigorous? Rouen: To be fair, I have no... View Details
Keywords: by Sean Silverthorne; Accounting; Education
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

Summing Up How Important is Leadership Gender in Influencing the Way We Work? Any attempt to describe behaviors on the basis of gender runs the risk of stereotyping, generalizing, and generally oversimplifying. As Susan Chipman said in... View Details
Keywords: by James Heskett
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

by authenticity and passion?" (implied by a response from Harry Abrikian). Steve Sheinkopf would alter the process to insure that he receives feedback only from his "A players, not by the Bs (or... View Details
Keywords: by James Heskett
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

new opportunities. Empires of Profit: Commerce, Conquest and Corporate Responsibility Author Daniel Litvin presented his evidence that modern companies find it difficult to operate on foreign soil. Big... View Details
Keywords: by Working Knowledge editors
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

contribute ultimately to shareholder value. There is some empirical evidence to support Kay's thesis. For example, Fortune's 100 Best Places to Work regularly produce more... View Details
Keywords: by Jim Heskett
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