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Show Results For
- All HBS Web
(17,373)
- People (16)
- News (4,435)
- Research (8,900)
- Events (88)
- Multimedia (85)
- Faculty Publications (7,322)
- Web
Alumnae Circles - Alumni
circles@hbs.edu . Please allow up to two business days for a response. While you await a response from us, we encourage you to review the information and resources provided on this page. Updating Your View Details
- May 2016 (Revised March 2020)
- Case
Fasten: Challenging Uber and Lyft with a New Business Model
By: Feng Zhu and Angela Acocella
Fasten, a new ridesharing start-up in Boston, entered the scene in September 2015 hoping its unique vision of transparency for both driver and passenger and strategy to keep riders' fares low and charge drivers a flat $0.99 fee per ride as opposed to the 20-30%... View Details
Keywords: Information Technology; Transportation; Business Startups; Business Model; Transportation Industry; Boston
Zhu, Feng, and Angela Acocella. "Fasten: Challenging Uber and Lyft with a New Business Model." Harvard Business School Case 616-062, May 2016. (Revised March 2020.)
- November 2021
- Article
Ratings, Reviews, and the Marketing of New Products
By: Itay P. Fainmesser, Dominique Olié Lauga and Elie Ofek
We study how user-generated content (UGC) about new products impacts a firm's advertising and pricing decisions and the effect on profits and market dynamics. We construct a two-period model where consumers value quality and are heterogeneous in their taste for the new... View Details
Keywords: Online Reviews; Product Ratings; Social Networks; Word Of Mouth; Pricing; User-generated Content; Advertising; Product Marketing; Price; Consumer Behavior; Product Positioning; Social Media
Fainmesser, Itay P., Dominique Olié Lauga, and Elie Ofek. "Ratings, Reviews, and the Marketing of New Products." Management Science 67, no. 11 (November 2021): 7023–7045.
- 22 Feb 2018
- Book
The New History of American Capitalism
reach other actors in the political economy, including shoppers, businesspeople, financiers, and traders. Thus Liz Cohen, in her Consumer’s Republic, looks at the ways consumers helped construct a new kind of political economy—through both individual preferences and... View Details
Keywords: Manufacturing
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge... View Details
Keywords: by Rachel Layne
- November 2024 (Revised January 2025)
- Case
MiDAS: Automating Unemployment Benefits
By: Shikhar Ghosh and Shweta Bagai
In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Automation; Benefits; Compensation; Cost Reduction; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Insurance; Decision Making; Digital Transformation; Employment; Public Administration Industry; United States; Michigan
Ghosh, Shikhar, and Shweta Bagai. "MiDAS: Automating Unemployment Benefits." Harvard Business School Case 825-100, November 2024. (Revised January 2025.)
- Web
Student Research - Doctoral
Organizational Behavior 1 results Maria P. Roche Strategy 1 results David S. Scharfstein Finance 1 results Adi Sunderam Finance 1 results Peter Tufano General Management 1 results Charles C.Y. Wang Accounting and Management 2 results Ashley V. Whillans Negotiation,... View Details
- Web
Tata Hall | About
involved integrating the group’s disparate businesses under a common brand while pushing into emerging sectors, such as information technology. When he announced his retirement, the Tata Group had annual revenues of over US$100 billion.... View Details
- 12 May 2021
- News
The First Five Years: Sophie Bai (MBA 2020)
Left to right: Xuefei (Brianna) Bai and Xuefei (Sophie) Bai Left to right: Xuefei (Brianna) Bai and Xuefei (Sophie) Bai Xuefei (Sophie) Bai was sitting in her Boston apartment when she opened up a packet from HBS. The letter informed her... View Details
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
them more aware of misdeeds.” During arbitration, claimants and brokerages rank their preferred arbitrators from a random Finra-generated list, striking ones that might side with the opposing party. Brokerages typically tap into vast troves of proprietary View Details
- 16 Jan 2018
- Blog Post
How Can I Prepare to Apply for Financial Aid at HBS?
offered loans at a higher interest rate because you are seen as a high-risk borrower. The best thing you can do is to visit annualcreditreport.gov, study the information there, then click the link to the authorized site,... View Details
Paul Hamilton
Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models.
View Details
- 2021
- Book
The Engaged Scholar: Expanding the Impact of Academic Research in Today’s World
By: Andrew J. Hoffman
Society and democracy are ever threatened by the fall of fact. Rigorous analysis of facts, the hard boundary between truth and opinion, and fidelity to reputable sources of factual information are all in alarming decline. A 2018 report published by the RAND Corporation... View Details
Hoffman, Andrew J. The Engaged Scholar: Expanding the Impact of Academic Research in Today’s World. Stanford University Press, 2021. (Winner of the 2022 Responsible Research in Business Management Award.)
- 15 Sep 2022
- Research & Ideas
Looking For a Job? Some LinkedIn Connections Matter More Than Others
theory, known as the “strength of weak ties,” has been an influential principle in the business world and the practice of networking. Acquaintances, the thinking goes, are more likely to have information that you don’t already have access... View Details
Keywords: by Michael Blanding
- Web
Women at HBS - Alumni
change in business and society. This site has been designed to provide you with information and access to programs, resources, recent articles, and relevant links related to women in business and society, as well as links to the W50... View Details
- Web
MOC Affiliate Network - Institute For Strategy And Competitiveness
including specially written HBS case studies and teaching materials. About the MOC Network The MOC Affiliate Network Prospectus provides detailed information for institutions and faculty interested in joining the network. MOC Affiliate... View Details
- 2012
- Working Paper
Author-Level Eigenfactor Metrics: Evaluating the Influence of Authors, Institutions and Countries within the SSRN community
By: Jevin D. West, Michael C. Jensen, Ralph J. Dandrea, Gregg Gordon and Carl T. Bergstrom
In this paper, we show how the Eigenfactor® score, originally designed for ranking scholarly journals, can be adapted to rank the scholarly output of authors, institutions, and countries based on author-level citation data. Using the methods described herein, we... View Details
Keywords: Body of Literature; Measurement and Metrics; Networks; Rank and Position; Research; Motivation and Incentives
West, Jevin D., Michael C. Jensen, Ralph J. Dandrea, Gregg Gordon, and Carl T. Bergstrom. "Author-Level Eigenfactor Metrics: Evaluating the Influence of Authors, Institutions and Countries within the SSRN community." Harvard Business School Working Paper, No. 12-068, February 2012.
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
pertinent information you wanted to get across. However, sometimes the catch-all size medium isn’t enough to get the size and fit just right. “The Gini coefficient—while often a decent measure—is not the best way to capture the View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
It's a common problem: A work team tackles a high-pressure project for a client, but along the way something goes wrong with team dynamics and the client ends up feeling shortchanged. Even though team members initially recognize and value each other's potential... View Details
Keywords: by Sarah Jane Gilbert
- 2025
- Working Paper
Bank Financing of Global Supply Chains
By: Laura Alfaro, Mariya Brussevich, Camelia Minoiu and Andrea Presbitero
Finding new international suppliers is costly, so most importers source inputs from a single country. We examine the role of banks in mitigating trade search costs during the 2018–2019 U.S.-China trade tensions. We match data on shipments to U.S. ports with the U.S.... View Details
Alfaro, Laura, Mariya Brussevich, Camelia Minoiu, and Andrea Presbitero. "Bank Financing of Global Supply Chains." NBER Working Paper Series, No. 33754, May 2025.