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  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

companies were overpaying for some tasks, especially lead generation, demos, and certain types of meetings—many of which can be accomplished with either less expensive people or, sometimes, algorithms. Senz: What's the most important... View Details
Keywords: by Kristen Senz
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Accommodations Industry; Accounting Industry; Advertising Industry; Aerospace Industry; Agriculture and Agribusiness Industry; Air Transportation Industry; Apparel and Accessories Industry; Auto Industry; Banking Industry; Battery Industry; Beauty and Cosmetics Industry; Bicycle Industry; Biotechnology Industry; Chemical Industry; Communications Industry; Computer Industry; Construction Industry; Consulting Industry; Consumer Products Industry; Distribution Industry; Education Industry; Electronics Industry; Employment Industry; Energy Industry; Entertainment and Recreation Industry; Fashion Industry; Financial Services Industry; Fine Arts Industry; Food and Beverage Industry; Forest Products Industry; Forestry Industry; Green Technology Industry; Health Industry; Industrial Products Industry; Information Industry; Information Technology Industry; Insurance Industry; Journalism and News Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Medical Devices and Supplies Industry; Mining Industry; Motion Pictures and Video Industry; Motorcycle Industry; Music Industry; Pharmaceutical Industry; Public Administration Industry; Public Relations Industry; Publishing Industry; Pulp and Paper Industry; Rail Industry; Real Estate Industry; Retail Industry; Rubber Industry; Semiconductor Industry; Service Industry; Shipping Industry; Sports Industry; Steel Industry; Technology Industry; Telecommunications Industry; Tourism Industry; Transportation Industry; Travel Industry; Utilities Industry; Video Game Industry; Web Services Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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  • 06 Jun 2005
  • What Do You Think?

Is a “Level Playing Field” a Good Thing?

common is how one's use of that information leads to prosperity. This is where the second kind of level playing field comes into play. This would include mechanisms such as ease of starting, running, and folding a business; enforcement of... View Details
Keywords: by James Heskett
  • Web

Disruptive Innovation Online Course | HBS Online

threats, and acquire techniques for executive-level strategy formulation and team management. The program was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS... View Details
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

acquisition (CPA). However, these standard online advertising metrics are plagued with attribution problems and do not account for dynamics. These issues can easily lead firms to overspend on some actions and thus waste money, and/or... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

what might lead a brand to try to disguise a price hike.—JMF John, can you give us some historical context to explain this phenomenon? John Gourville: The first instance of shrinkflation that I found was in 1988, when Chock full o’ Nuts... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

that purports to protect their investments abroad. So far, business managers have not taken a significant role in pushing for a multilateral agreement on foreign investment; neither have they been active in promoting less drastic changes that might View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 01 Aug 1998
  • News

High Honors

'61) Founder and Managing Partner Idanta Partners Ltd. Each year a host of bright-eyed entrepreneurs make their way to San Diego to explain their dreams to Dave Dunn, one of the nation's leading venture capitalists. For every seven... View Details
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

randomizing, of necessity, involves a trade-off. Focusing on short-term cost-effectiveness often leads managers to implement new programs at sites or at times when they think they will do the most good. But such targeted interventions... View Details
Keywords: by Michael Blanding
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

actually removed AI from their marketing and sales messages. While it might not make sense to lead with AI, there’s value in weaving it through the product presentation, especially when it comes to transparency and explaining the... View Details
Keywords: by Rocio Wu
  • Web

Openings - Christensen Center for Teaching & Learning

Teaching by the Case Method Openings Preparing to Teach Leading in the Classroom Pre-Class Arrival Diversity and Inclusion Openings Cold Calling Questioning, Listening & Responding Transitions Closings Timing Participation Engagement... View Details
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

stakeholder councils" comprising employees, lead customers, suppliers, and others offers a useful solution to the governance vacuum that exists in many large corporations today. Not so fast, says Gopi Vaddi. While agreeing that... View Details
Keywords: by James Heskett
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

pursues." Joe Schmid commented that "the 'highest behavior' any leader can expect from those they lead is the 'lowest behavior' they demonstrate." To the extent that fairness and ethical behaviors are in the eye of the... View Details
Keywords: by Jim Heskett
  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

market economy. He wrote about trust and reciprocity as critical foundations of the early beginnings of the market, allowing reciprocal gift exchange to emerge, and leading to trade. One might think that the need for trust and... View Details
Keywords: by Ann Cullen
  • 01 Dec 2022
  • News

My First Job

want. As an aside, I ended up marrying my aforementioned girlfriend, so while I don’t endorse slacking off on any job, in this particular case the reprimand was worth it. —Brian Ginsler (MBA 2003) "My First Job" - HBS alumni reflections (video) View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Growing on the Job - Alumni

perspective and lead at a higher level. HBS Online Online courses, led by award-winning faculty, to help you master essential business concepts. From the Career Blog “ You may find a fabulous mentor - or someone who can play certain roles... View Details
  • June 2021
  • Case

Akira Fukabori and Kevin Kajitani at avatarin (A)

By: Linda A. Hill and Emily Tedards
In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not... View Details
Keywords: Agility; Ecosystem; Innovation Ecosystems; Crowdsourcing; Open Innovation; Partnership; Government; Collaboration; Co-creation; Purpose; Impact; Social Impact; Movement; Organizational Behavior; Organizational Ambidexterity; Ambidexterity; Culture; Culture Change; Global Teams; Experimentation; Space; Airline Industry; Start-up; Platform Business; Platform Strategy; Platform; Digital; Robotics; Robots; Mobility; Strategy; COVID-19; Intrapreneurship; Public-private Partnership; XPRIZE; Space Industry; Avatar; Telepresence; Innovation Lab; Innovation and Invention; Technological Innovation; Partners and Partnerships; Collaborative Innovation and Invention; Alignment; Leadership; Leading Change; Diversity; Organizational Culture; Change Management; Entrepreneurship; Digital Platforms; Transportation Industry; Aerospace Industry; Japan
Related
  • 02 Jun 2016
  • Blog Post

Applying to the JD/MBA Program

pursue an MBA to gain both (1) substantive perspective on how to run companies and (2) qualitative perspective on how to lead. In the long term, the types of organizations I hope to help lead are those focused on impact, so I also decided... View Details
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

modern organization is less and less about looking inward and creating strong teams inside the company and more about teaming across boundaries—that often are in flux. Extreme Teaming is a must-read book for all courses related to leading... View Details
Keywords: by Sean Silverthorne
  • Web

Sustainable Business Strategy Course | HBS Online

advantages of being a purpose-driven firm, and how to make a difference by integrating values into strategy without sacrificing profit. The program was developed by leading Harvard Business School faculty and is delivered in an active... View Details