Generics - Publications - Faculty & Research

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

employees in organizations ranging from small businesses to Fortune 500 corporations to government bureaucracies reveal that silence can exact a high psychological price on individuals, generating feelings of humiliation, pernicious... View Details

Keywords: by Leslie A. Perlow

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

When start-up thredUP launched its peer-to-peer online exchange for used children's clothes two and a half years ago, its creators were the latest generation of entrepreneurs competing online as multi-sided platforms (MSPs), alongside... View Details

Keywords: by Julia Hanna

01 Oct 2002
News

Michael F. Cronin

Boston office. In 1991, with Michael Lazarus, he founded Weston Presidio. Cronin and his wife, Marian, whom he met while at HBS, have been married for 22 years and are the parents of three teenagers. He has given generously of his time... View Details

December 2022 (Revised May 2023)
Case

Iberdrola: Leading the Energy Revolution

By: Juan Alcácer and Emer Moloney

At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details

Citation

Educators

Purchase

22 Feb 2022
News

A World of Difference

at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the employee experience—signals that were particularly important to working moms. The answer is... View Details

Keywords: Jen McFarland Flint

Web

Sarah McConville | About

Sarah held marketing and communications roles at MIT Press and Houghton Mifflin. She earned a B.A. from Smith College and is a graduate of the General Management Program (GMP20) at Harvard Business School. View Details

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

negative effects generated by an overpowering leader can make non-leaders feel more empowered to assert their own point of view—whether or not the person dominating the conversation is a formal leader. Life And Death The Gino team has... View Details

Keywords: by Michael Blanding

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

providers.” An industry such as breakfast cereals, for example, sells more than 90 percent of its output to households; semiconductors and cloud computing sell almost 100 percent to businesses. “When those inputs go into other industries, it can transform them and... View Details

Keywords: by Michael Blanding; Manufacturing; Service

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

brand's appeal with a new generation of customers. "When they think of crystal and fine china, most young people remember their mother saying, 'Don't you dare touch it,'" remarks Foley. As consumers move away from the formal... View Details

Keywords: by Julia Hanna; Consumer Products

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

“Most [business scholars] would agree that our primary duties include teaching our students and generating new knowledge in our research,” writes Toffel. “But the lack of practical relevance of much of our research might suggest that few... View Details

Keywords: by Carmen Nobel; Education

11 Nov 2022
Blog Post

Meet the HBS Armed Forces Alumni Association

celebrations. Who leads the club? Orry McDonald, Co-President (Admissions) The AFAA was instrumental in helping me learn more about HBS and in helping me think about my application, so it was an easy decision to volunteer for club leadership and help the next View Details

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

among your customers as you could ever hope to generate within your own boundaries. Accept the reality that they collectively know more than you do about whatever it is your company makes, that technology has almost completely... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

01 Mar 2024
News

The Internet's Next Frontier

to some flawed concepts and even instances of misconduct, he emphasizes that such difficulties are an inherent aspect of introducing novel technologies. “Fundamentally, there is real societal demand for an internet that has an ownership layer, and such an architecture... View Details

Keywords: Jennifer Gillespie

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

exciting. For the other 364 days a year, consumers go out of their way to avoid commercials. Kenny: The case gets into some data about how much brands are spending on advertising, generally speaking. I mean, what does that number look... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

02 Aug 2020
What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

Korrawin SUMMING UP Will Digital Experimentation Take Hold in Industies Outside High Tech? The several responses to this month’s column generally were favorable to the notion that experimentation is gaining momentum as an everyday habit... View Details

Keywords: by James Heskett; Technology

20 Oct 2011
Research & Ideas

Getting the Marketing Mix Right

what is called the Invariant Proportion of Substitution (IPS) property, which implies that the proportion of demand generated by taking business away from a competitor is the same, no matter which marketing activity is used. "These... View Details

Keywords: by Dina Gerdeman

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

foreign direct investment. The other thing that surprised me was that some indicators of globalization aren't increasing as many experts have claimed. There is general agreement that the international share of total Internet traffic is... View Details

Keywords: by Martha Lagace

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated restaurant closures and emergency medical relief fund for employees diagnosed with... View Details

Keywords: by Jill Avery and Richard Edelman

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

1990s. Carl Størmer: On intellectual property rights, the extent to which improvisers should receive partial ownership is an unresolved issue in jazz. It is generally accepted that Bill Evans, the piano player on the session (except on... View Details

Keywords: by Martha Lagace; Music

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

suggests that economic clusters—usually used to explain development in local economies—have had a much wider impact on world economics than generally recognized. Harvard-Newcomen Fellow Valeria Giacomin calls clusters “the building blocks... View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

Publications