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  • All HBS Web  (9,770)
    • People  (26)
    • News  (2,133)
    • Research  (5,593)
    • Events  (46)
    • Multimedia  (79)
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  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

likely to hear, "That's not my job," in a company where responsibility is not only accepted by individuals but also shared and delegated. Solid teamwork also becomes critical. In this more complex... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

Summing Up Do not read too much into a possible relationship between the development of information technology and the incidence of "upside-down" management. That's the overwhelming message from responses View Details
Keywords: by James Heskett
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

efficiency, innovation, quality, and responsiveness to customers—even as one also finds adaptations to cultural differences." These comments tend View Details
Keywords: by James Heskett
  • 26 Jun 2013
  • Op-Ed

A Roadmap for Afghanistan’s Economic Future

responsible for the deployment of cell phones to two-thirds of Afghans. My research shows that throughout the developing world successful organizations like Roshan must inevitably take on more tasks than... View Details
Keywords: by Tarun Khanna
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

choosing not to target firms that generate employment, for example, may erode investor confidence if they are found more likely to have accounting problems, leading View Details
Keywords: by Michael Blanding
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

go off on your own and create something different. With consensus decision making and shared responsibility for everything, nobody feels responsible. In our book, we discuss how Japanese companies need to... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

silently shift in response to actions taken, even though no overt negotiation takes place. Of course, if costly misunderstandings are to be avoided, it's normally in the... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 09 Feb 2012
  • Sharpening Your Skills

Sharpening Your Skills: Online Marketing

the viewers' emotional response with the help of eye-tracking technology combined with facial expression analysis software. Evoking surprise proved to be the most effective way of capturing attention, while... View Details
Keywords: Re: Multiple Faculty; Technology
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

is in the container. Likewise, responsible manufacturers don't have to worry about competitors cheating by putting bogus ingredients into their products. So the agency's work for consumer protection also... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

individual entrepreneurs and organizations. But, in the age of M-form corporations, managing "implies responsibility for attempting to shape the economic environment, for planning, initiating, and... View Details
Keywords: by Pankaj Ghemawat
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that... View Details
Keywords: by James Heskett
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

people are aware of how much these internet companies know about them. The privacy issues are the part of this that warrants the most discussion. Q:Do Pokémon Go's developer Niantic or parent Nintendo have any responsibility here (as the... View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

puzzle," writes HBS professor Michael E. Porter, with coauthors Hirotaka Takeuchi and Mariko Sakakibara in their new book, Can Japan Compete? How has this book been received in Japan? Perhaps I'm not the most objective person to... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 30 Sep 2002
  • What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

challenges them to accept responsibility for their own education and gives them first-hand appreciation of the application of knowledge and skills to practice."... View Details
Keywords: by James Heskett
  • 10 Jul 2000
  • Research & Ideas

Privatization and the New European Economy

From France to Italy, Germany to Denmark, chances are good that if you pick a country in Europe, you can match it with its state-owned airline. But as Europe unites, barriers come down, and competition heats... View Details
Keywords: by James E. Aisner; Air Transportation; Transportation
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

information technologies will punish weak brands faster and more severely than in the past. That's the general sense I received from responses to this month's column. There was a minority opinion, however.... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

is true. When Di Tella benchmarked these results against a sample of residents from the Buenos Aires metropolitan area with generally higher income and education levels, their responses tallied closely to... View Details
Keywords: by Julia Hanna
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Why? Because his answers went straight to a central repository where they were aggregated with other customers' responses and used to measure overall market—not... View Details
Keywords: by Jean Ayers
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help... View Details
Keywords: by Ranjay Gulati
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

easily in response to massive shifts in the technological environment. In essence, this means that they can much more easily "plug in" to a different way of doing... View Details
Keywords: by Marco Iansiti & Roy Levien
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