Publications

05 Jul 2016
Blog Post

The Softer Side of Business at HBS

reflection. In your EC year, there is an even greater chance to dive into these areas. The Organizational Behavior Unit has courses on Authentic Leadership Development, Managing Human Capital, and Power... View Details

Web

A Rewarding Work Life - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

21 Oct 2021
News

DraftKings Backs New VC Firm

and gaming, media and fan engagement, human performance, and data analytics and monetization.” The $60 million in initial funding, the Globe notes, includes capital from DraftKings as well as the ownership of the New England Patriots,... View Details

Web

Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details

February 19, 2025
Article

To Break the Cycle of Low-Wage Work, Redesign the Workforce System

By: Joseph B. Fuller and Kerry McKittrick

Keywords: Public Sector; Personal Development and Career; Employees; Government Legislation

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December 2021 (Revised June 2022)
Case

Darden Restaurants: The Nine Square Feet

By: Joshua D. Margolis and James Barnett

In June 2021, Darden Restaurants CEO Gene Lee contemplates how to position the world’s biggest full-service restaurant more than one year into the COVID-19 pandemic. View Details

Keywords: COVID-19 Pandemic; Agribusiness; Change; Decision Making; Food; Human Resources; Leadership; Operations; Strategy; Health Pandemics; Opportunities; Food and Beverage Industry; United States

July–September 2020
Article

Innovation Contest: Effect of Perceived Support for Learning on Participation

By: Olivia Jung, Andrea Blasco and Karim R. Lakhani

Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details

Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment

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February 1996
Case

CIGNA Property and Casualty Reengineering (B)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995. View Details

Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams

October 2010 (Revised July 2012)
Supplement

Robin Bienenstock at Sanford C. Bernstein

By: Linda A. Hill and Dana Teppert

Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein, considers how to build her research franchise given the changing nature of the industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently... View Details

Keywords: Employees; Knowledge Dissemination; Knowledge Sharing; Leadership; Groups and Teams; Research; Cooperation; Financial Services Industry

July 2010
Supplement

Post-Crisis Compensation at Credit Suisse (C)

By: Clayton S. Rose and Aldo Sesia

The (C) case describes the results of Credit Suisse's PIP I program, the value of PAF, shareholders' vote on the new compensation plan supported by management, and the impact of the company's approach to the U.K. banker's tax. View Details

Keywords: Voting; Taxation; Compensation and Benefits; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom

September 2009 (Revised March 2015)
Case

eBay Partner Network (A)

By: Benjamin Edelman and Ian Larkin

eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale... View Details

Keywords: Compensation and Benefits; Marketing Strategy; Partners and Partnerships; Motivation and Incentives; Online Technology; Service Industry

May 1990 (Revised October 1993)
Case

Cooper Pharmaceuticals, Inc.

By: Frank V. Cespedes

Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Mr. Marsh has had an uneven career with Cooper Pharmaceuticals, Inc. (CPI) and, after a probationary period, is asked to resign. Following his termination, a number... View Details

Keywords: Decision Making; Resignation and Termination; Personal Development and Career; Problems and Challenges; Core Relationships

1985
Manual

Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts

By: W. E. Fruhan Jr.

Keywords: Business and Shareholder Relations; Employees; Conflict and Resolution; Books

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20 Jan 2014
News

After Your "Daddy Days" End

Keywords: work-life balance; paternity leave; flex time

Profile

Arjun Goyal

Trust Centre for Human Genetics, a new door opened for Arjun. “It was my first exposure to research,” he says. “It fascinated me that the test tube in my hand could hold a new cure or the next new therapy for controlling a disease.”... View Details

Keywords: Entrepreneurship; Health Care

October 1988
Case

Digital Communications, Inc.: Encoder Device Division

Explores the issues surrounding the determination of the product cost of a subassembly in a firm that has never had to determine subassembly costs. Asks students to change the cost system by adding allocation bases and developing a step-down allocation process. View Details

Keywords: Cost Accounting; Resource Allocation; Manufacturing Industry; Telecommunications Industry; Electronics Industry

April 1974 (Revised June 1983)
Case

Robert F. Kennedy High School

By: John J. Gabarro

Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System