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      • 1990
      • Chapter

      Resolving Local Regulatory Disputes and Building Consensus for Affordable Housing

      By: M. A. Wheeler
      Keywords: Housing; Government and Politics; Governing Rules, Regulations, and Reforms; Local Range; Conflict and Resolution; Negotiation; Construction Industry
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      Wheeler, M. A. "Resolving Local Regulatory Disputes and Building Consensus for Affordable Housing." In Building Foundations: Housing and Federal Policy, edited by D. DiPasquale and K. Lanley. Philadelphia: University of Pennsylvania Press, 1990.
      • August 1990
      • Case

      NASA After Challenger: Restoring an Image

      By: Stephen A. Greyser and Norman Klein
      In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the media or the public. A siege mentality took hold, and the press and public responded with intense criticism and... View Details
      Keywords: Communication Strategy; Policy; Business and Community Relations; Situation or Environment; Conflict Management
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      Greyser, Stephen A., and Norman Klein. "NASA After Challenger: Restoring an Image." Harvard Business School Case 591-009, August 1990.
      • 1990
      • Chapter

      Executives' Attitudes toward Advertising Regulation: A Survey

      By: B. B. Reece and S. A. Greyser
      Keywords: Management Teams; Advertising; Governing Rules, Regulations, and Reforms; Government and Politics; Attitudes; Business and Government Relations; Advertising Industry
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      Reece, B. B., and S. A. Greyser. "Executives' Attitudes toward Advertising Regulation: A Survey." In Marketing and Advertising Regulation: The Federal Trade Commission in the 1990s, edited by P. Murphy and W. L. Wilkie. Notre Dame: University of Notre Dame, 1990.
      • 1 Aug 1990
      • Conference Presentation

      Mechanisms of Creativity

      By: Teresa M. Amabile
      Keywords: Creativity
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      Amabile, Teresa M. "Mechanisms of Creativity." Paper presented at the Annual Convention of the American Psychological Association, Boston, MA, August 01, 1990.
      • July 1990 (Revised October 1999)
      • Case

      Nordstrom: Dissension in the Ranks? (A)

      By: Robert L. Simons and Hilary Weston
      In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details
      Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry
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      Simons, Robert L., and Hilary Weston. "Nordstrom: Dissension in the Ranks? (A)." Harvard Business School Case 191-002, July 1990. (Revised October 1999.)
      • Article

      A Model for Managing System Conflict during Franchise Expansion

      By: P. J. Kaufmann and V. K. Rangan
      Keywords: Management; System; Conflict and Resolution; Business Ventures; Expansion
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      Kaufmann, P. J., and V. K. Rangan. "A Model for Managing System Conflict during Franchise Expansion." Journal of Retailing 66, no. 2 (Summer 1990): 155–173.
      • July 1990 (Revised April 1998)
      • Supplement

      Nordstrom: Dissension in the Ranks? (B)

      By: Robert L. Simons and Hilary Weston
      Presents a follow-up to the (A) case. View Details
      Keywords: Rank and Position; Conflict and Resolution; Consumer Products Industry; Apparel and Accessories Industry
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      Simons, Robert L., and Hilary Weston. "Nordstrom: Dissension in the Ranks? (B)." Harvard Business School Supplement 192-027, July 1990. (Revised April 1998.)
      • June 1990 (Revised March 1991)
      • Supplement

      Jonah Creighton (B)

      By: Anne Donnellon and Joshua D. Margolis
      Covers Jonah's two-hour meeting with the company's executive vice president who is next in line to become president, and the outcome of the discriminatory hiring incident that initially troubled Jonah. View Details
      Keywords: Selection and Staffing; Outcome or Result; Problems and Challenges; Prejudice and Bias
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      Donnellon, Anne, and Joshua D. Margolis. "Jonah Creighton (B)." Harvard Business School Supplement 490-091, June 1990. (Revised March 1991.)
      • June 1990
      • Case

      Image of the Police

      By: Stephen A. Greyser
      Keywords: Law Enforcement; Perception
      Citation
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      Greyser, Stephen A. "Image of the Police." Harvard Business School Case 590-123, June 1990.
      • June 1990
      • Teaching Note

      Population Services International: The Social Marketing Project in Bangladesh (Abridged), Teaching Note

      By: James E. Austin and Tomas Otto Kohn
      Keywords: Demographics; Social Marketing; Bangladesh
      Citation
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      Austin, James E., and Tomas Otto Kohn. "Population Services International: The Social Marketing Project in Bangladesh (Abridged), Teaching Note." Harvard Business School Teaching Note 590-118, June 1990.
      • June 1990 (Revised October 1991)
      • Case

      Lake Pleasant Bodies Case (A)

      By: Joseph L. Badaracco Jr.
      Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
      Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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      Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
      • June 1990
      • Article

      Herd Behavior and Investment

      By: David S. Scharfstein and Jeremy Stein
      Keywords: Investment; Behavior
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      Scharfstein, David S., and Jeremy Stein. "Herd Behavior and Investment." American Economic Review 80, no. 3 (June 1990): 465–479.
      • May 1990 (Revised April 1991)
      • Background Note

      Dirty Hands

      By: Joseph L. Badaracco Jr.
      A one-paragraph excerpt from a play by Jean-Paul Sartre. Describes in the words of one character, the ethical problem of "dirty hands": the problem that doing the morally superior thing in some circumstances inevitably involves doing some things that are morally wrong.... View Details
      Keywords: Moral Sensibility; Management; Problems and Challenges; Personal Characteristics; Value
      Citation
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      Badaracco, Joseph L., Jr. "Dirty Hands." Harvard Business School Background Note 390-213, May 1990. (Revised April 1991.)
      • May 1990 (Revised April 1995)
      • Teaching Note

      Karen Green, Teaching Note

      By: Linda A. Hill
      The video depicts Karen Green, a manager in her early thirties, on a company retreat. She is being considered for a project manager position, a promotion she does not receive. During the retreat, the circumstances that influenced the decision become evident. The... View Details
      Keywords: Work-Life Balance; Personal Development and Career; Gender; Power and Influence
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      Hill, Linda A. "Karen Green, Teaching Note." Harvard Business School Teaching Note 490-095, May 1990. (Revised April 1995.)
      • May 1990 (Revised December 1998)
      • Case

      Technology Transfer at a Defense Contractor (Abridged)

      By: Linda A. Hill
      Covers the same material concerning the specific transfer of technology as described in the longer version but summarizes the environmental and organizational context of the transfer. Most appropriate when the instructor wishes to focus on the action questions. View Details
      Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
      Citation
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      Hill, Linda A. "Technology Transfer at a Defense Contractor (Abridged)." Harvard Business School Case 490-094, May 1990. (Revised December 1998.)
      • 01 May 1990
      • Conference Presentation

      The 'Atmosphere of Pure Work': Creativity in R&D

      By: Teresa M. Amabile
      Keywords: Creativity; Research and Development
      Citation
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      Amabile, Teresa M. "The 'Atmosphere of Pure Work': Creativity in R&D." Paper presented at the Conference on the Social Psychology of Science, Memphis, TN, May 01, 1990.
      • 1990
      • Chapter

      Within You, Without You: The Social Psychology of Creativity, and Beyond

      By: T. M. Amabile
      Keywords: Creativity
      Citation
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      Amabile, T. M. "Within You, Without You: The Social Psychology of Creativity, and Beyond." In Theories of Creativity, edited by Mark A. Runco and Robert S. Albert. Newbury Park, CA: Sage Publications, 1990.
      • April 1990
      • Case

      Philip Morris Companies' ""Bill of Rights"" Sponsorship Program

      By: Stephen A. Greyser and Norman Klein
      Describes the new policy of the National Archives of inviting corporate cosponsorship of historic exhibits and commemorations. In November 1989, Philip Morris Companies (PM) became the first cosponsor of the bicentennial commemoration of the Bill of Rights, and used... View Details
      Keywords: Policy; Brands and Branding; Decisions; Advertising; Marketing Strategy; Risk and Uncertainty; Financing and Loans; Reputation; Nonprofit Organizations
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      Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program. Harvard Business School Case 590-108, April 1990.
      • April 1990
      • Case

      Mazda: Corporate Public Relations in the United States

      By: Stephen A. Greyser and Norman Klein
      Keywords: Reputation; Business and Stakeholder Relations; Auto Industry; United States
      Citation
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      Greyser, Stephen A., and Norman Klein. "Mazda: Corporate Public Relations in the United States." Harvard Business School Case 590-102, April 1990.
      • April 1990
      • Supplement

      Philip Morris Companies' ""Bill of Rights"" Sponsorship Program, Responses

      By: Stephen A. Greyser and Norman Klein
      Describes the reactions of public interest groups, members of the House of Representatives, and others. Further documents reactions to the choice of Philip Morris (PM) as a sponsor. Invites students to weigh the corporate pluses and minuses for PM, given these... View Details
      Keywords: Marketing Channels; Behavior; Public Opinion; Segmentation
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      Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program, Responses. Harvard Business School Supplement 590-109, April 1990.
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