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      • April 1983 (Revised October 2000)
      • Case

      People Express (A)

      By: Leonard A. Schlesinger and Debra Whitestone
      Describes the start up, strategy, organizational design, and operations over the first eighteen months of the airline. Focuses on the creative use of human resources as an integral part of the business strategy. View Details
      Keywords: Human Capital; Air Transportation; Organizational Design; Operations; Business Startups; Business Strategy; Air Transportation Industry; United States
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      Schlesinger, Leonard A., and Debra Whitestone. "People Express (A)." Harvard Business School Case 483-103, April 1983. (Revised October 2000.)
      • April 1983 (Revised December 1985)
      • Case

      Countertrade and Merban Corp.

      By: David B. Yoffie
      Keywords: Trade; Global Range; Business and Government Relations; United States; Europe; Asia
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      Yoffie, David B. "Countertrade and Merban Corp." Harvard Business School Case 383-116, April 1983. (Revised December 1985.)
      • March 1983
      • Case

      European-United States Steel Dispute of 1982

      By: George C. Lodge
      Keywords: Trade; International Relations; Business and Government Relations; Steel Industry; Europe; United States
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      Lodge, George C. "European-United States Steel Dispute of 1982." Harvard Business School Case 383-123, March 1983.
      • March 1983
      • Case

      United States Steel Industry in 1983

      By: George C. Lodge
      Keywords: Steel Industry; United States
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      Lodge, George C. "United States Steel Industry in 1983." Harvard Business School Case 383-124, March 1983.
      • March 1983 (Revised March 2008)
      • Case

      Benjamin Franklin and the Definition of American Values

      By: Richard S. Tedlow
      Discusses the value systems and their relationship to the conduct of business in 18th Century America. Also focuses on Benjamin Franklin, the preeminent colonial American, to examine how business was conducted in his era. Based on an earlier case by B.E. Supple. View Details
      Keywords: Business Ventures; Values and Beliefs; Business History; Business and Government Relations; United States
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      Tedlow, Richard S. "Benjamin Franklin and the Definition of American Values." Harvard Business School Case 383-160, March 1983. (Revised March 2008.)
      • March 1983 (Revised November 1988)
      • Case

      Hospital Corp. of America: Financial Analysis

      By: Regina E. Herzlinger
      Keywords: Health Industry; United States
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      Herzlinger, Regina E. "Hospital Corp. of America: Financial Analysis." Harvard Business School Case 183-180, March 1983. (Revised November 1988.)
      • January 1983 (Revised February 1988)
      • Case

      Hospital Corp. of America (A)

      By: W. Carl Kester
      HCAs ratio of debt to total capital is approaching 70%, jeopardizing its single-A bond rating. Students must determine an appropriate target debt ratio for HCA in light of its growth objectives, its acquisition strategy and its changing regulatory environment. View Details
      Keywords: Situation or Environment; Capital Structure; Health Care and Treatment; Borrowing and Debt; Health Industry; Tennessee
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      Kester, W. Carl. "Hospital Corp. of America (A)." Harvard Business School Case 283-053, January 1983. (Revised February 1988.)
      • January 1983 (Revised February 1988)
      • Case

      Hospital Corp. of America (B)

      By: W. Carl Kester
      Focuses on HCAs financing options for reaching its target capital structure. The options include new equity conversion of convertible debentures, a debt-for-equity swap, the sale of assets, and fixed-rate debt. Students must address the problem of market timing and... View Details
      Keywords: Assets; Capital Structure; Cash Flow; Equity; Debt Securities; Credit Derivatives and Swaps; Health Industry; United States
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      Kester, W. Carl. "Hospital Corp. of America (B)." Harvard Business School Case 283-054, January 1983. (Revised February 1988.)
      • January 1983 (Revised June 1985)
      • Case

      Mary Kay Cosmetics, Inc.: Marketing Communications

      By: John A. Quelch
      Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's sales force of beauty consultants. View Details
      Keywords: Marketing Communications; Salesforce Management; Decision Making; Performance Effectiveness; Management Teams; Beauty and Cosmetics Industry; United States
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      Quelch, John A. "Mary Kay Cosmetics, Inc.: Marketing Communications." Harvard Business School Case 583-068, January 1983. (Revised June 1985.)
      • 1983
      • Other Unpublished Work

      Services from Public Capital: The Outlook for Boston's Physical Infrastructure

      By: Dutch Leonard, Arnold Howitt, Helen F. Ladd and Ann B. Weeks
      Keywords: Capital; Infrastructure; Public Ownership; Urban Scope; Boston
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      Leonard, Dutch, Arnold Howitt, Helen F. Ladd, and Ann B. Weeks. "Services from Public Capital: The Outlook for Boston's Physical Infrastructure." Harvard-MIT Joint Center for Urban Studies, Cambridge, MA, January 1983.
      • December 1982 (Revised July 1985)
      • Case

      Kennedy and the Balance of Payments

      By: David B. Yoffie
      In 1960, the United States was facing a balance of payments problem. Gold reserves were being drained, American products were losing competitiveness, and the dollar was under attack. This case analyzes the roots of this problem, provides an opportunity to discuss in... View Details
      Keywords: Problems and Challenges; Accounting; Macroeconomics; Money; Currency; Trade; United States
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      Yoffie, David B. "Kennedy and the Balance of Payments." Harvard Business School Case 383-073, December 1982. (Revised July 1985.)
      • December 1982 (Revised September 2015)
      • Case

      Halloran Metals

      By: Roy Shapiro
      Two competitors in the Northeast steel service center industry have made very different choices with regards to logistics and operating strategy. One distributes from a large central location; the other operates seven widely scattered warehouses. Students can diagnose... View Details
      Keywords: Logistics; Business Strategy; Competitive Strategy; Business Cycles; Decision Choices and Conditions; Metals and Minerals; Supply Chain; Steel Industry; United States
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      Shapiro, Roy. "Halloran Metals." Harvard Business School Case 683-062, December 1982. (Revised September 2015.)
      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • October 1982
      • Case

      Assessing Managerial Talent at AT&T (A) (Condensed)

      By: Michael Beer
      Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States
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      Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
      • October 1982 (Revised December 1984)
      • Case

      Air Traffic Controllers (Condensed)

      By: Michael Beer
      Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States
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      Beer, Michael. "Air Traffic Controllers (Condensed)." Harvard Business School Case 483-054, October 1982. (Revised December 1984.)
      • October 1982
      • Case

      American Industrial Health Council

      By: Joseph L. Bower
      Keywords: United States
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      Bower, Joseph L. "American Industrial Health Council." Harvard Business School Case 383-047, October 1982.
      • September 1982
      • Case

      New York Telephone Co.: The MTS Piece-Part Model

      By: Arthur Schleifer Jr.
      Keywords: Telecommunications Industry; New York (state, US)
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      Schleifer, Arthur, Jr. "New York Telephone Co.: The MTS Piece-Part Model." Harvard Business School Case 183-084, September 1982.
      • August 1982 (Revised September 1991)
      • Case

      Rockwell International (A)

      By: Michael E. Porter
      Describes the competitive situation facing Rockwell International, the market leader in the U.S. water meter industry. The industry is undergoing structural change, and competitor activity is intensifying. Rockwell must decide what, if any, actions are necessary to... View Details
      Keywords: Transformation; Decisions; Management Analysis, Tools, and Techniques; Markets; Industry Structures; Business Strategy; Competition; Manufacturing Industry; United States
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      Porter, Michael E. "Rockwell International (A)." Harvard Business School Case 383-019, August 1982. (Revised September 1991.)
      • June 1982 (Revised May 1985)
      • Case

      TRW: The Gainesville Plant (Condensed)

      By: Michael Beer
      Keywords: Florida
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      Beer, Michael. "TRW: The Gainesville Plant (Condensed)." Harvard Business School Case 482-016, June 1982. (Revised May 1985.)
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