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Publications

Publications

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  • All HBS Web  (12,876)
    • People  (16)
    • News  (5,995)
    • Research  (2,986)
    • Events  (277)
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Show Results For

  • All HBS Web  (12,876)
    • People  (16)
    • News  (5,995)
    • Research  (2,986)
    • Events  (277)
    • Multimedia  (1,045)
  • Faculty Publications  (961)
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  • 27 Jun 2011
  • News

The Innovator's Solution

  • 16 Jul 2020
  • News

How is the virtual recruitment experiment going?

  • 26 Oct 2018
  • News

Personalities Jean-Claude Biver And The Making Of The Modern Watch Industry

  • 05 Jul 2018
  • News

Independent Streak: Against the odds, small book stores are on the rise

  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

A company's internal deliberations and changing beliefs about women in the workplace over the course of two decades, particularly about their role as leaders, is the subject of a recent paper that traces how fundamental societal views can change an organization. The... View Details
Keywords: by Martha Lagace; Accounting
  • 23 Jan 2012
  • News

Update on Dean’s Priorities (pdf)

  • 08 Nov 2017
  • News

As The Demand For Higher Education Rises, So Do College Admissions Standards

  • 01 Apr 2016
  • News

New brew: Starbucks Canada to offer beer, wine

  • 05 Apr 2016
  • News

The Leadership Quality that Truly Separates Disney's Bob Iger From his Peers

  • 01 Mar 2016
  • News

What if we had a Secretary of the Future?

  • 12 Jan 2016
  • News

Opinion: It’s safe to eat Chipotle burritos — and buy some stock

  • Video

Presentation of 2021 Alumni Achievement Awards

  • 14 Dec 2018
  • Blog Post

The ABCs of Recruiting at HBS

Sciences. We also offer joint degree programs with the Harvard Law School, Harvard Kennedy School of Government, and Harvard View Details
Keywords: All Industries
  • 27 Oct 2020
  • Blog Post

Creating the Minority Renaissance for Venture Capital: Interview with Henri Pierre-Jacques and Jarrid Tingle, Managing Partners at Harlem Capital

Walking into Harvard Business School as friends, roommates, and colleagues in 2017, Henri Pierre-Jacques (MBA 2019) and Jarrid Tingle (MBA 2019) already knew each other well. What they didn’t know yet was... View Details
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

less well-known dynamic of customer differentiation and its effect on the way businesses are structured and run is examined in a recent Harvard Business School working paper, "Organizational Design and... View Details
Keywords: by Julia Hanna; Retail
  • 13 Mar 2019
  • News

Amazon gets an edge with its secret squad of PhD economists

  • 26 Sep 2018
  • News

HBS Prof Pens Book On Talent Pipeline & The Threats It Faces

  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Harvard Business School Case 518-002 NatureSweet This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of... View Details
Keywords: Sean Silverthorne
  • April 2006
  • Background Note

Informing Service Management with Customer Data

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
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Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
  • 11 Apr 2012
  • News

The High Risks of Short-Term Management

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