Publications

October 2010 (Revised January 2011)
Case

Toyota Recalls (A): Hitting the Skids

By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson

In the fall of 2009, Toyota Motor Corporation, once revered for its commitment to quality and reliability, faced a highly publicized series of recalls in the United States representing approximately a year's worth of sales in one of its most important markets. While... View Details

Keywords: Communication Strategy; Crisis Management; Brands and Branding; Quality; Public Opinion; Auto Industry; Japan; United States

01 Dec 2018
News

Lighting the Way

high-ranking executive positions. One of those 67, Beverly Anderson (MBA 1997), is working to grow that number. An executive vice president at Wells Fargo with nearly three decades in the financial industry, Anderson hopes that her legacy... View Details

Web

Global - Global Activities 2020

each drew some 180 local alumni. Suraj Srinivasan, the Philip J. Stomberg Professor of Business Administration, discussed COVID-19 crisis management and business’s future outlook with Alain Bejjani, CEO of... View Details

September 2020 (Revised December 2020)
Case

Siba Mtongana: A Pioneering Chef in South Africa

By: Boris Groysberg, Susan Seligson, Katherine Connolly Baden and Robin Abrahams

For Siba Mtongana, South African celebrity chef, the year 2020 was fraught with challenges and unknowns. Her brand was strong and she was certain it would survive. But as she fine-tuned her growth and innovation strategy in a shaky, unpredictable economy in the midst... View Details

Keywords: Food; Crisis Management; Health Pandemics; Growth and Development Strategy; Food and Beverage Industry; South Africa

01 Sep 2003
News

Sharon Patrick

Sharon L. Patrick draws a bright line between the financials of a business and its architecture — its economics and business model. It’s the latter that tells her what makes the financials tick and drives... View Details

Keywords: Susan Young; Finance; News, Library, Internet, and Other Services; Information

October 2009
Teaching Note

GE Money Bank: The M-Budget Card Initiative (TN)

By: Michael L. Tushman, Sebastian Raisch and Christian Welling

Teaching Note for [410052]. View Details

Keywords: Time Management; Change Management; Problems and Challenges; Projects; Banks and Banking; Innovation and Invention; Product Launch; Knowledge; Experience and Expertise; Value; Competition; Operations; Financial Services Industry; Financial Services Industry

27 Oct 2009
First Look

First Look: October 27

Working Papers Money or Knowledge? What Drives Demand for Financial Services in Emerging Markets? (revised) Authors: Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why is demand for formal financial... View Details

Keywords: Martha Lagace

19 Aug 2013
News

Bees Make a Sweet Deal for African Farmers

environmental value simultaneously through its activities," Keshavjee explains. "It is now embarking on a massive investment with equity partners and scaling up its activities." HCA, in partnership with a number of local NGOs and international development and View Details

Keywords: Management; Management; Management; Management

Career Coach

Warren Radtke

been a small business owner. Work Experience: General Electric, Right Management Consultants, Interim Executive assignments in Human Resources/Talent Management; Director of a nonprofit urban grant making agency; Small business owner... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

March 2009
Teaching Note

Antegren: A Beacon of Hope (TN)

By: Joshua D. Margolis

Teaching Note for [408025], [408026], [408027], and [408028]. View Details

Keywords: Ethics; Corporate Social Responsibility and Impact; Decision Choices and Conditions; Crisis Management; Biotechnology Industry; Pharmaceutical Industry

November 1998 (Revised May 1999)
Case

Collateralized Loan Obligations and the Bistro Trust

By: Kenneth A. Froot and Ivan G. Farman

This case examines a large bank trying to protect itself from the risks and capital requirement created by its loan portfolio. Considers a variety of ways available to the firm to offload the risks. View Details

Keywords: Banking; Loan Evaluation; Financing Strategy; Credit; Risk Management; Banks and Banking; Financing and Loans; Financial Strategy; Banking Industry

01 Sep 2005
News

Young Alums Honored for Social Enterprise

urban and rural communities. Fenton manages programs and financial operations for New Leaders for New Schools (NLNS), a national nonprofit aimed at improving education for all children by recruiting and... View Details

Keywords: Margie Kelley; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Dec 2008
News

Stormy Weather

Photos by Stuart Cahill and Neal Hamberg Wet weather and bleak financial headlines did nothing to dampen the spirits of nearly 2,000 alumni and guests who traveled to campus in late September to attend reunion celebrations for the MBA... View Details

1990
Case

Rock Harbor Workshop 1970 and 1990

By: Dutch Leonard

Keywords: Financial Management

01 Jun 2011
News

Alumni Books

risk management on Wall Street and at other major financial centers. The book breaks down the events involved in the 2007–2008 financial collapse, reveals how botched policy... View Details

Keywords: Finance; Monetary Authorities-Central Bank; Finance; National Security and International Affairs; Government

January 1997 (Revised March 1997)
Background Note

Note on Money and Monetary Policy

By: David A. Moss and Wyatt C. Wells

Offers a brief overview of economic thinking about the nature of money and about how the central bank can affect the economy through monetary policy. View Details

Keywords: Sovereign Finance; Government Administration; Policy; Central Banking; Money; Inflation and Deflation; Financial Crisis

May 2020 (Revised April 2024)
Case

Gavi and COVID-19: Pandemic of the Century

By: Tarun Khanna and Sid Misra

Gavi has helped immunize over 760 million children in the world's poorest countries over the past 20 years saving 13 million lives. How should Gavi respond to the need for a vaccine for the worldwide COVID-19 pandemic? View Details

Keywords: Vaccine; Pandemics; Healthcare; COVID-19; Health Pandemics; Health Care and Treatment; Emerging Markets; Crisis Management; Alliances