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- All HBS Web
(8,502)
- Faculty Publications (5,403)
- April 1989 (Revised March 1990)
- Case
Burlington Northern (B)
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
- April 1989 (Revised October 2005)
- Case
James Burke: A Career in American Business (A)
By: Richard S. Tedlow and Wendy Smith
Presents an historical overview of the professional career of James E. Burke, chairman and CEO of Johnson & Johnson. Examines the corporation's handling of three major occurrences--the Tylenol poisonings in 1982 and 1986 and the acquisition and subsequent sale of... View Details
Keywords: Business History; Marketing Strategy; Ethics; Personal Development and Career; Crisis Management; Consumer Products Industry; Health Industry; United States
Tedlow, Richard S., and Wendy Smith. "James Burke: A Career in American Business (A)." Harvard Business School Case 389-177, April 1989. (Revised October 2005.)
- April 1989
- Teaching Note
Texas Instruments: Cost of Quality (A) and (B), Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-189-029) and (9-189-111). View Details
Keywords: Texas
- April 1989 (Revised June 1989)
- Case
U.S. Auto Industry: Scenarios and Choices
Salter, Malcolm S. "U.S. Auto Industry: Scenarios and Choices." Harvard Business School Case 389-152, April 1989. (Revised June 1989.)
- 1989
- Chapter
Analytic Themes of the U.S. Program on the Processes of International Negotiation
By: James K. Sebenius and Howard Raiffa
- January 1989 (Revised December 1991)
- Case
British Airways: ""Go for It, America!"" Promotion (A)
Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (A). Harvard Business School Case 589-089, January 1989. (Revised December 1991.)
- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
- January 1989 (Revised February 1991)
- Supplement
General Electric: Valley Forge (B)
By: Robert L. Simons
Supplements General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (B)." Harvard Business School Supplement 189-010, January 1989. (Revised February 1991.)
- January 1989 (Revised March 2009)
- Supplement
General Electric: Valley Forge (C)
By: Robert L. Simons
Supplements General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (C)." Harvard Business School Supplement 189-011, January 1989. (Revised March 2009.)
- January 1989 (Revised February 1991)
- Supplement
General Electric: Valley Forge (D)
By: Robert L. Simons
Supplements General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (D)." Harvard Business School Supplement 189-012, January 1989. (Revised February 1991.)
- January 1989 (Revised February 1991)
- Supplement
General Electric: Valley Forge (E)
By: Robert L. Simons
Supplements General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (E)." Harvard Business School Supplement 189-013, January 1989. (Revised February 1991.)
- January 1989 (Revised March 2009)
- Supplement
General Electric: Valley Forge (F)
By: Robert L. Simons
Simons, Robert L. "General Electric: Valley Forge (F)." Harvard Business School Supplement 189-014, January 1989. (Revised March 2009.)
- January 1989 (Revised February 1991)
- Supplement
General Electric: Valley Forge (G)
By: Robert L. Simons
Supplements General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (G)." Harvard Business School Supplement 189-015, January 1989. (Revised February 1991.)
- January 1989 (Revised February 1991)
- Supplement
General Electric: Valley Forge (H)
By: Robert L. Simons
See General Electric: Valley Forge (A). View Details
Simons, Robert L. "General Electric: Valley Forge (H)." Harvard Business School Supplement 189-016, January 1989. (Revised February 1991.)
- 1989
- Other Presentation
Competitive Strategy and Real Estate Development
Remarks to the 1989 Harvard Business School Real Estate Symposium View Details
Porter, Michael E. "Competitive Strategy and Real Estate Development." Harvard Business School Real Estate Symposium, Boston, MA, 1989.
- 1989
- Other Unpublished Work
Intellectual Property and Developing Countries: Options for US Policy
By: Louis T Wells Jr
- 1989
- Chapter
Permanent Homelessness in America?
By: Brian Hall and Richard B. Freeman
Hall, Brian, and Richard B. Freeman. "Permanent Homelessness in America?" In Labor Markets in Action: Essays in Empirical Economics, edited by R. B. Freeman. Cambridge, MA: Harvard University Press, 1989.
- December 1988
- Case
Great Lakes Diversified Corp.: The Detroit Plant--1980
By: Roy D. Shapiro
Shapiro, Roy D. "Great Lakes Diversified Corp.: The Detroit Plant--1980." Harvard Business School Case 689-050, December 1988.