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Show Results For
- All HBS Web
(5,405)
- People (32)
- News (1,974)
- Research (2,518)
- Events (20)
- Multimedia (89)
- Faculty Publications (924)
- 01 Jun 2020
- News
Check In
it doesn’t last too long, because it changes the whole idea of hospitality. Right, I was just thinking about masks, and how they prevent us from reading each other’s expressions easily. Yet one of the best things about staying in a hotel... View Details
- 01 Jun 2006
- News
One-on-One with Tom Oreck
employees and their families to a cookout. The idea was that in the middle of this train wreck people could do something normal that would give them hope. You clearly put people ahead of the business in the aftermath of the storm. Had... View Details
- 01 Jun 2006
- News
A Capital Asset
innovation was the introduction of user fees, an idea sparked in part by a spate of climbing mishaps on Mount McKinley in Alaska’s Denali National Park that had sent rescue and recovery costs soaring. (Recalls Cohen: “Hard-core climbers... View Details
- 16 Dec 2014
- First Look
First Look: December 16
more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work... View Details
Keywords: Sean Silverthorne
- 01 Dec 2018
- News
Hard Choices
Dear alumni and friends, We celebrated the opening of Klarman Hall on October 1 and used the occasion to spark discussion and spur thinking on important issues of the day. Beth and Seth (MBA 1982) Klarman, in providing the gift for this remarkable new building, had... View Details
Keywords: Seth Klarman (MBA 1982)
- 01 Mar 2018
- News
‘We were just doing what needed to be done’
School. There was a range of feelings about the fact that out of a class of 700 students there were only 6 African Americans. LAMBERT: We had absolutely no idea of whether Dean Baker would be receptive to even discussing a change with us,... View Details
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
When a company sets a price for a product, shoppers typically have no idea what it costs to produce that item. But it turns out that consumers reward efforts to lay out these figures—to deconstruct the price tag. In fact, new research... View Details
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
and Chapter 11 played a heroic role in helping the country rebound. He outlines these ideas in Coming Through in a Crisis: How Chapter 11 and the Debt Restructuring Industry Are Helping to Revive the US Economy , published in the fall... View Details
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
could use to evaluate and track their own company's ethical performance. And this is when the project got really complicated. For starters, there was the issue of buy-in. The researchers discovered that some companies balked at the idea... View Details
Keywords: by Carmen Nobel
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
19th century, took the idea a step further, rewarding customers with stamps that could be traded in for a variety of items. American Airlines introduced the next evolution of the customer loyalty program in 1981: the frequent-flier mile... View Details
- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
that they are not looking for a job, even if they are. Empirical Evidence With these general ideas of why people use these sites, Piskorski examined weblogs of social networking sites (not LinkedIn) to see what people did when they were... View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
for new challengers to take root. Sara Grant: Why did you choose to study Web browsers to look at the idea of diffusion of innovation in a market? Pai-Ling Yin: Web browsers were the turning point in mass commercializing the Internet.... View Details
- 27 Jun 2005
- Research & Ideas
The Potential Downside of Win-Win
each firm pays 5 cents per pill, A will sell 60 million pills annually for $150 million, and B will sell 40 million pills annually for $80 million. But A has another idea and approaches B with a value-creating proposition: What if A paid... View Details
Keywords: by Max H. Bazerman
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
of speed Technology. Although people have been talking about the idea of the integrated supply chain for a long time, it's only been in the last decade or so that information technology has made it possible to bring many concepts to life.... View Details
Keywords: by Staff
- 01 Mar 2019
- News
Building a Movement
fall short, but it’s an important idea that resounds to this day. One of the particular things that the founders did back in the 1990s that turned out to be very important was to put focus on social entrepreneurship—which is about... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
elements. First, we study beliefs and values about the economic system present in Peron’s speeches during the period 1943–1955. Second, given that these beliefs are nonstandard (for economists), we present two models formalizing some of the key aspects (for example,... View Details
Keywords: Sean Silverthorne
- 13 Jan 2009
- First Look
First Look: January 13, 2009
or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also providing ideas for new or improved products,... View Details
Keywords: Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
whole idea of a 360 evaluation is very useful. Then you get feedback on some of these softer things that people are learning to do and you find out how well they're coaching. So it seems to me that the only possible evaluation is within... View Details
Keywords: by Sean Silverthorne
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
broach the idea that regulators tackle the subject of price coherence—either by curbing regulations that support it, or by directly overseeing the fees that intermediaries charge to sellers. This already has happened to some extent in the... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
reinforce each other. In many instances, they overlap with each other significantly. As we address each element in turn, it will be apparent that our model of organizational conversation is (like conversation itself) highly iterative: Some View Details
Keywords: Re: Boris Groysberg