Human Resource Management - Publications - Faculty & Research

2002
Chapter

Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities

By: Robert S. Kaplan and David P. Norton

Keywords: Balanced Scorecard; Employee Relationship Management; Customer Relationship Management; Business and Community Relations; Business and Stakeholder Relations

Citation

July 1991 (Revised June 1993)
Background Note

Conflicting Responsibilities

By: Joseph L. Badaracco

Presents a framework for resolving issues in which managers' responsibilities--to shareholders, employees, other stakeholder groups, and to their own values and commitments in life--conflict with each other. The framework analyzes these issues in terms of duties,... View Details

Keywords: Ethics; Employees; Management Analysis, Tools, and Techniques; Management Practices and Processes; Organizational Structure; Personal Development and Career; Business and Shareholder Relations; Business and Stakeholder Relations

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2018
Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian

When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details

Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry

Citation

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May 2016
Article

When Performance Trumps Gender Bias: Joint Versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max Bazerman

We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender

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27 Nov 2012
Working Paper Summaries

No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks

Keywords: by Nava Ashraf, Oriana Bandiera & Kelsey Jack

September 27, 2013
Other Article

Closing the Opportunity Divide

By: Gerald Chertavian

Keywords: Opportunities; Equality and Inequality; Employment; Recruitment

Citation

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June 16, 2014
Article

Working With Your In-Laws Isn't Always a Terrible Idea

By: Josh Baron and Rob Lachenauer

This article delves into the complex dynamics involving in-laws within family-owned enterprises. In-laws often face a challenging dual role as they must conform to the same professional standards as non-family employees while concurrently grappling with perceptions of... View Details

Keywords: Family and Family Relationships; Family Ownership; Employees

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November 2017
Comment

Discussion: Do Common Inherited Beliefs and Values Influence CEO Pay?

By: Lauren Cohen

The origin of preferences is something we know strikingly little about in economics. Given the central importance of preferences, we have not invested nearly the time we should into this concept. And so, as an overarching research direction, I am heartened by the push... View Details

Keywords: Executive Compensation; Values and Beliefs; Ethnicity

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March 22, 2011
Article

Why Liberals Should Back Social Security Reform

By: Robert C. Pozen

Keywords: Compensation and Benefits; Governing Rules, Regulations, and Reforms

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09 Sep 2021
News

Let’s Redefine 'Productivity' for the Hybrid Era

08 Jan 2021
News

Good Leadership Is About Asking Good Questions

Web

Buildings & Cities - Business & Environment

Confronting Climate Change Buildings & Cities Cities are a key place to innovate to reduce greenhouse gases The world is currently undergoing the largest wave of urban growth in human history. More than half of the global population is... View Details

01 Jun 2011
News

Building a Social Network

percent. A second proposal under consideration would overhaul the existing initiative by taking the “deep” networks approach of sinking resources into already-successful groups and shutting down others. YPO members would pay separate dues... View Details

Keywords: Julia Hanna

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

(in which service provision is mandated by law) as well as monopolies (in which customers have no real alternatives).6 Also excluded are internal business functions (e.g., human resources and information... View Details

Keywords: by Robert Simons