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      • April 1991 (Revised February 1992)
      • Teaching Note

      Central Maine Power Co.: Goals and Objectives Program (A) and (B), Teaching Note

      By: Robert L. Simons
      Keywords: Programs; Goals and Objectives; Energy Industry; Maine
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      Simons, Robert L. "Central Maine Power Co.: Goals and Objectives Program (A) and (B), Teaching Note." Harvard Business School Teaching Note 191-176, April 1991. (Revised February 1992.)
      • March 1991 (Revised January 1996)
      • Case

      The General Mills Board and Strategic Planning

      By: Jay W. Lorsch
      Examines the General Mills Board of Directors' role in the General Mills joint venture with Nestle S.A. to sell cereals outside of North America. It raises the more general question of the appropriate role for the board of directors in strategy formulation. View Details
      Keywords: Joint Ventures; Trade; Corporate Governance; Managerial Roles; Expansion; Food and Beverage Industry; North America
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      Lorsch, Jay W. "The General Mills Board and Strategic Planning." Harvard Business School Case 491-117, March 1991. (Revised January 1996.)
      • March 1991 (Revised December 1994)
      • Case

      Marks and Spencer Ltd. (B)

      By: Cynthia A. Montgomery
      Describes the firm's 1988 expansion into the United States through the acquisition of Brooks Brothers, a specialty up-market men's clothing chain and Kings Super Markets, a high quality New Jersey grocer. View Details
      Keywords: Growth and Development Strategy; Expansion; Business Strategy; Mergers and Acquisitions; Globalization; Retail Industry; United States
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      Montgomery, Cynthia A. "Marks and Spencer Ltd. (B)." Harvard Business School Case 391-090, March 1991. (Revised December 1994.)
      • March 1991 (Revised June 1993)
      • Case

      Chevron Corp.: Corporate Image Advertising

      By: John A. Quelch
      Describes a series of advertising research studies conducted by Chevron to monitor the effectiveness of its corporate advertising. Specific research approaches covered include the McCollum-Spielman and Communications Techniques. The Vals Typology developed by Stanford... View Details
      Keywords: Surveys; Multinational Firms and Management; Research; Advertising; Brands and Branding; Energy Industry; United States
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      Quelch, John A. "Chevron Corp.: Corporate Image Advertising." Harvard Business School Case 591-005, March 1991. (Revised June 1993.)
      • March 1991 (Revised April 1995)
      • Case

      IBP and the U.S. Meat Industry

      By: David J. Collis and Nancy Donohue
      IBP, the largest U.S. beef and pork processor, is facing deteriorating earnings and undertakes a fundamental strategic review in 1990. Having grown from its founding in 1961 to its current position as a low cost, innovative producer of boxed beef, and more recently... View Details
      Keywords: Business or Company Management; Product; Competition; Business Earnings; Geography; Vertical Integration; Corporate Strategy; Food and Beverage Industry; United States
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      Collis, David J., and Nancy Donohue. "IBP and the U.S. Meat Industry." Harvard Business School Case 391-006, March 1991. (Revised April 1995.)
      • February 1991
      • Teaching Note

      Carolina Power & Light Co., Teaching Note

      By: Frank V. Cespedes
      Keywords: Utilities Industry; North Carolina; South Carolina
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      Cespedes, Frank V. "Carolina Power & Light Co., Teaching Note." Harvard Business School Teaching Note 591-096, February 1991.
      • February 1991 (Revised January 1992)
      • Case

      Henderson Home Products: USSR Joint Venture

      By: Michael Y. Yoshino
      Keywords: Joint Ventures; Consumer Products Industry; Soviet Union; United States
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      Yoshino, Michael Y. "Henderson Home Products: USSR Joint Venture." Harvard Business School Case 391-129, February 1991. (Revised January 1992.)
      • February 1991 (Revised February 1992)
      • Case

      Appex Corp.

      By: Nitin Nohria
      1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details
      Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States
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      Nohria, Nitin. "Appex Corp." Harvard Business School Case 491-082, February 1991. (Revised February 1992.)
      • January 1991
      • Case

      Volkswagen of America: Audi 5000 (A)

      By: Stephen A. Greyser
      Audi marketing executives and their advertising agency colleagues must decide which of several advertising executions should be employed for the introductory campaign for the Audi 5000, their new car entry scheduled to replace the Audi 100LS in the United States in the... View Details
      Keywords: Advertising Campaigns; Brands and Branding; Marketing Strategy; Product Launch; Auto Industry; United States
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      Greyser, Stephen A. "Volkswagen of America: Audi 5000 (A)." Harvard Business School Case 591-065, January 1991.
      • January 1991
      • Supplement

      Volkswagen of America: Audi 5000 (B)

      By: Stephen A. Greyser
      Six months after the launch in the United States of Audi 5000, Audi marketing executives and their advertising agency must appraise the introductory advertising for the car. Three alternative campaigns to replace the current one are under consideration. View Details
      Keywords: Advertising; Advertising Campaigns; Product Launch; Performance Evaluation; Auto Industry; United States
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      Greyser, Stephen A. "Volkswagen of America: Audi 5000 (B)." Harvard Business School Supplement 591-066, January 1991.
      • 1991
      • Book

      Multinational and International Banking

      By: G. Jones
      The essays in this volume explore the historical evolution of multinational and international banking. Contemporary studies, and most writers on the theory of multinational banking, focus on US data, yet historically European financial institutions were the leaders in... View Details
      Keywords: Banks and Banking; Multinational Firms and Management; Analytics and Data Science; Opportunities; Theory; Banking Industry; Europe; United States
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      Jones, G., ed. Multinational and International Banking. Aldershot, England: Edward Elgar Publishing, 1991.
      • January 1991
      • Teaching Note

      CIBA Vision Canada--1990, Teaching Note

      By: F. Warren McFarlan and Jiro Kokuryo
      Keywords: Canada
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      McFarlan, F. Warren, and Jiro Kokuryo. "CIBA Vision Canada--1990, Teaching Note." Harvard Business School Teaching Note 191-036, January 1991.
      • January 1991 (Revised March 1992)
      • Case

      USA Today

      By: Robert L. Simons
      USA Today is a national newspaper struggling to achieve profitability. This case focuses on the use of management control systems to identify emerging opportunities and the formulation of new strategies. The interactive system used by top managers--the Friday... View Details
      Keywords: Strategy; Competitive Advantage; Management Analysis, Tools, and Techniques; Managerial Roles; Forecasting and Prediction; Growth and Development Strategy; Risk Management; Labor and Management Relations; Organizational Change and Adaptation; Risk and Uncertainty; Journalism and News Industry; United States
      Citation
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      Simons, Robert L. "USA Today." Harvard Business School Case 191-004, January 1991. (Revised March 1992.)
      • Article

      Enfranchisement of Service Workers

      By: Leonard A. Schlesinger and James Heskett
      Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1.... View Details
      Keywords: Motivation and Incentives; Franchise Ownership; Employees; Compensation and Benefits; Service Industry; Japan; United States
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      Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
      • November 1990 (Revised June 1991)
      • Case

      American Airlines (A): Strategy in the 1990s

      By: Jay W. Lorsch and Gary W. Loveman
      American Airlines is pursuing a growth strategy through international and domestic route expansion. At the same time, the airline is working hard to cut costs while trying to provide the best customer service possible. Is this strategy achievable given the recent surge... View Details
      Keywords: Expansion; Air Transportation; Cost Management; Customer Focus and Relationships; Growth and Development Strategy; Air Transportation Industry; United States
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      Lorsch, Jay W., and Gary W. Loveman. "American Airlines (A): Strategy in the 1990s." Harvard Business School Case 491-044, November 1990. (Revised June 1991.)
      • 1990
      • Chapter

      Institutional Incentives for Protection: The American Use of Voluntary Export Restraints

      By: J. J. Coleman and D. B. Yoffie
      Keywords: Trade; Motivation and Incentives; United States
      Citation
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      Coleman, J. J., and D. B. Yoffie. "Institutional Incentives for Protection: The American Use of Voluntary Export Restraints." In International Trade: The Changing Role of the United States, edited by F. J. Macchiarola, 137–150. New York: American Academy of Political Science, 1990.
      • October 1990 (Revised April 1991)
      • Case

      RU 486 (A)

      By: Joseph L. Badaracco Jr.
      Describes the factors faced by Roussel UCLAF, a French drug company, in deciding whether and how to market a controversial new drug, RU 486, which is often called "the French abortion pill." Roussel's decision involved its relations with the French government, its... View Details
      Keywords: Judgments; Ethics; Product Launch; Negotiation; Outcome or Result; Performance; Business and Government Relations; Health Industry; Pharmaceutical Industry; France; Germany; United States
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      Badaracco, Joseph L., Jr. "RU 486 (A)." Harvard Business School Case 391-050, October 1990. (Revised April 1991.)
      • September 1990
      • Case

      American Heart Association's Heartguide

      By: Ray A. Goldberg
      Keywords: Health Care and Treatment; Health Industry; United States
      Citation
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      Goldberg, Ray A. "American Heart Association's Heartguide." Harvard Business School Case 591-033, September 1990.
      • September 1990 (Revised December 1990)
      • Case

      Privatizing the Mexican Sugar Industry/Grupo Beta San Miguel

      By: Ray A. Goldberg
      Keywords: Privatization; Business and Government Relations; Agriculture and Agribusiness Industry; Mexico
      Citation
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      Goldberg, Ray A. "Privatizing the Mexican Sugar Industry/Grupo Beta San Miguel." Harvard Business School Case 591-031, September 1990. (Revised December 1990.)
      • September 1990 (Revised March 1991)
      • Supplement

      RU 486 (B)

      By: Joseph L. Badaracco Jr.
      Describes how Roussel UCLAF resolved the dilemma. Intended for use as an in-class handout. View Details
      Keywords: Pharmaceutical Industry; Health Industry; France; Germany; United States
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      Badaracco, Joseph L., Jr. "RU 486 (B)." Harvard Business School Supplement 391-051, September 1990. (Revised March 1991.)
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