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  • All HBS Web  (6,795)
    • People  (21)
    • News  (934)
    • Research  (5,107)
    • Events  (4)
    • Multimedia  (7)
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Show Results For

  • All HBS Web  (6,795)
    • People  (21)
    • News  (934)
    • Research  (5,107)
    • Events  (4)
    • Multimedia  (7)
  • Faculty Publications  (4,085)
← Page 253 of 6,795 Results →
  • 04 Oct 2019
  • Blog Post

Finding My Passion in the Startup Space

rewards were huge, as I was able to join a startup in Silicon Valley, work and learn from amazing people, and launch and manage new product lines in the home services space. For someone who is passionate about startups, living in Silicon... View Details
  • 16 Sep 2019
  • Blog Post

Finding my Passion in the Startup Space

Valley, work and learn from amazing people, and launch and manage new product lines in the home services space. For someone who is passionate about startups, living in Silicon Valley is extremely exciting. Every day you get to witness the... View Details
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

Meneilly, manager of hip-hop star Shawn Carter-better known as Jay-Z-and a partner in Carter's company Roc Nation and Yusuf Mehdi, senior vice president of Microsoft's Online Services division, to enter into an unprecedented, high-stakes... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2002
  • News

Karen Tumulty Reports on America

they don't always translate well into politics, Tumulty believes, "in part because politicians are held to a level of second-guessing and criticism that no corporate executive would tolerate." Since Tumulty's days at the Light, the media View Details
Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • March 1998 (Revised June 1999)
  • Case

DigitalThink: Building a Sales Force

By: Michael J. Roberts, Joseph B. Lassiter III and Christina L. Darwall
A broad set of issues faces a young company in the Internet-based training business as it begins to sell its product to corporate customers. Issues include: profile of attractive candidates, compensation, definition of territory, definition of quotas, and role of... View Details
Keywords: Internet and the Web; Salesforce Management; Business Startups; Service Industry
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Roberts, Michael J., Joseph B. Lassiter III, and Christina L. Darwall. "DigitalThink: Building a Sales Force." Harvard Business School Case 898-193, March 1998. (Revised June 1999.)
  • May 1999
  • Teaching Note

efficient market services: August 1993 Series TN

By: Paul A. Gompers
Teaching Note for (9-298-009), (9-298-010), and (9-298-011). View Details
Keywords: Service Industry
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Gompers, Paul A. "efficient market services: August 1993 Series TN." Harvard Business School Teaching Note 299-061, May 1999.
  • January 1992
  • Teaching Note

Consolidated Edison Company (Abridged) TN

By: Thomas R. Piper
Teaching Note for (9-275-116). View Details
Keywords: Service Industry
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Piper, Thomas R. "Consolidated Edison Company (Abridged) TN." Harvard Business School Teaching Note 292-053, January 1992.
  • March 2025
  • Supplement

No One Left Behind (D)

By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
Supplement to HBS Case No. 325-007. In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted... View Details
Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Conflict and Resolution; Service Industry; Afghanistan; United States
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Paine, Lynn S., Herman B. "Dutch" Leonard, Max Hancock, and David Lane. "No One Left Behind (D)." Harvard Business School Supplement 325-012, March 2025.
  • September 1986
  • Supplement

Eastern Electric Apparatus Repair Co. (B)

By: Carliss Y. Baldwin
Keywords: Service Industry
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Baldwin, Carliss Y. "Eastern Electric Apparatus Repair Co. (B)." Harvard Business School Supplement 287-024, September 1986.
  • September 2013 (Revised April 2014)
  • Teaching Note

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua, Sharon Mozgai and Dawn Lau
The director of an interim executive research firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland China client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
Keywords: China; Cross-cultural Management; Family Business; Cross-Cultural and Cross-Border Issues; Management Style; Service Industry; China
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Chua, Roy Y.J., Sharon Mozgai, and Dawn Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Teaching Note 414-045, September 2013. (Revised April 2014.)
  • February 2011 (Revised February 2011)
  • Supplement

The Auction for Burger King (A) (CW)

By: Malcolm P. Baker and David Lane
The courseware contains information on comparable firms and transactions as well as a forecasting model using the case data. View Details
Keywords: Forecasting and Prediction; Auctions; Market Transactions; Valuation; Service Industry
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Baker, Malcolm P., and David Lane. "The Auction for Burger King (A) (CW)." Harvard Business School Spreadsheet Supplement 211-712, February 2011. (Revised February 2011.)
  • January 2011
  • Supplement

Exit Strategy (C)

By: Clayton S. Rose and Justine Kelly Lelchuk
Supplements the (B) case. View Details
Keywords: Resignation and Termination; Service Industry
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Rose, Clayton S., and Justine Kelly Lelchuk. "Exit Strategy (C)." Harvard Business School Supplement 311-077, January 2011.
  • July 1999 (Revised October 2001)
  • Case

Quickturn Design Systems, Inc. (D)

By: Jay W. Lorsch and Katharina Pick
Supplements the (A) case. View Details
Keywords: Patents; Governing and Advisory Boards; Behavior; Lawsuits and Litigation; Organizations; Acquisition; Corporate Governance; Service Industry
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Lorsch, Jay W., and Katharina Pick. "Quickturn Design Systems, Inc. (D)." Harvard Business School Case 400-005, July 1999. (Revised October 2001.)
  • November 2009
  • Supplement

Airborne Express Video Supplement

By: Pankaj Ghemawat and Jan W. Rivkin
Keywords: Media; Service Industry
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Ghemawat, Pankaj, and Jan W. Rivkin. "Airborne Express Video Supplement." Harvard Business School Video Supplement 710-803, November 2009.
  • July 1989 (Revised April 1996)
  • Case

AUCNET: TV Auction Network System

The AUCNET system links buyers and sellers in the wholesale used car market in Japan. Video images delivered via videodisk or satellite along with an inspector's opinion and objective character based data are used to conduct a realtime auction over computers and... View Details
Keywords: Information Technology; Market Entry and Exit; Auctions; Service Industry; Japan; United States
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Konsynski, Benn R. "AUCNET: TV Auction Network System." Harvard Business School Case 190-001, July 1989. (Revised April 1996.)
  • February 2006 (Revised January 2007)
  • Case

MercadoLibre.com

By: Francisco de Asis Martinez-Jerez, Joshua Bellin and James Robert Dillon
MercadoLibre.com, eBay's Latin-American partner, needed to decide how far it was going to follow eBay's practice of offering "free listing days" and discounted special-feature days. Was this type of promotion prudent, given MercadoLibre.com's customer base, revenue... View Details
Keywords: Internet and the Web; Auctions; Service Industry; Latin America
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Martinez-Jerez, Francisco de Asis, Joshua Bellin, and James Robert Dillon. "MercadoLibre.com." Harvard Business School Case 106-057, February 2006. (Revised January 2007.)
  • October 2005
  • Case

Kinko's

Over the decades, Kinko's had forged a deep emotional bond with consumers by easing their anxiety and helping them solve pressing document processing problems. By 2003, however, consumer research revealed that a confusing retail experience had eroded some of this good... View Details
Keywords: Marketing Strategy; Customer Satisfaction; Service Industry
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McGovern, Gail J., and Seth Schulman. "Kinko's." Harvard Business School Case 506-024, October 2005.
  • July 2005
  • Teaching Note

Rakuten (TN)

By: F. Warren McFarlan
Teaching Note to (9-305-050). View Details
Keywords: Service Industry; Japan
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McFarlan, F. Warren. "Rakuten (TN)." Harvard Business School Teaching Note 306-011, July 2005.
  • April 2005 (Revised July 2005)
  • Case

Ilene Lang and the Catalyst Search (A)

By: Myra M. Hart and Laura L. Nash
Catalyst, the nonprofit organization dedicated to championing women in professional ranks, is searching for a new president--only the third in its 42-year history. Ilene Lang, a corporate executive and entrepreneur with over 25 years of experience in high-tech... View Details
Keywords: Strategy; Nonprofit Organizations; Work-Life Balance; Job Search; Gender; Service Industry
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Hart, Myra M., and Laura L. Nash. "Ilene Lang and the Catalyst Search (A)." Harvard Business School Case 805-074, April 2005. (Revised July 2005.)
  • March 2004 (Revised May 2005)
  • Case

Shurgard Self-Storage: Expansion to Europe

By: Richard G. Hamermesh and Indra Reinbergs
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,... View Details
Keywords: Private Equity; Valuation; Business Model; Governing and Advisory Boards; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Service Industry; Belgium; France; Sweden; United States; Europe
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Hamermesh, Richard G., and Indra Reinbergs. "Shurgard Self-Storage: Expansion to Europe." Harvard Business School Case 804-112, March 2004. (Revised May 2005.)
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