Empirical Operations Management - Publications - Faculty & Research

01 Jun 2001
News

Q&A: Donna Dubinsky

as CEO and president of Palm Computing and a decade as a marketing and logistics executive at Apple and its spin-off Claris, Dubinsky cofounded Handspring. As the company’s CEO, she oversees development, production, and marketing of the Visor, a popular PDA that is... View Details

Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information

01 Jun 2022
News

Case Study: Glass Half Full

could help lower growing recycling costs (start with Houston and Austin). Any sales to customers like that can also help Neutrall’s D2C efforts on its own website or on Amazon. —Frank Cespedes, MBA Class of 1973 Senior Lecturer of Business Administration and author of... View Details

Keywords: Jen McFarland Flint; Nonstore Retailers; Retail Trade

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

More importantly, when the CEOs were asked "What's your past level of success in managing significant change?" only 15 percent said they had been "very successful." Another 15 percent said they had had "little or... View Details

Keywords: by Lynda M. Applegate

Ian K. MacGregor

Assigned to handle arms purchases for the British government, MacGregor came to the U.S. during World War II. Sensing a fertile climate for business, MacGregor stayed in the U.S. after the war and became the CEO of American Metal. Through his shrewd cost View Details

Keywords: Metals

Web

Demystifying the Family Enterprise - Course Catalog

equity firm, search fund model or a public company that through dual class stock is still family controlled. It is also useful for everyone going into general management and / or want to be responsible owner investors. 90% of the global... View Details

Web

From the Chief Financial Officer | Annual Report 2024

From the Chief Financial Officer Harvard Business School’s economic model performed well in fiscal 2024, delivering a healthy operating surplus on investments in our core programs, strategic priorities, faculty initiatives, and... View Details

June 1997
Supplement

Deaver Brown and Cross River, Inc.

In an interview with an HBS faculty member, Deaver Brown of Cross River, Inc. talks about how to get customers to distribute your product--knowledge of their objectives, knowing the deal, understanding your relative perspectives, flexibility, presenting the benefits to... View Details

Keywords: Business or Company Management; Marketing Channels; Distribution Channels

Citation

Purchase

11 Oct 2022
News

Righting the Ship

When Ross Stuckey (PLDA 21, 2016) joined the NAVSEA Warfare Centers—a part of the naval research labs responsible for developing science and tech for national defense—as their capital improvement program (CIP) manager in 2016, he was... View Details

Keywords: Maureen Harmon

27 Feb 2007
First Look

First Look: February 27, 2007

various mechanisms that are discussed in the theoretical literature on collective action. We argue that several of these intuitive theoretical arguments rely on special additional assumptions that are often not made clear. We then review the View Details

Keywords: Martha Lagace

Web

HBS - Financials | From the Chief Financial Officer

manage spending in fiscal 2023 while planning for a year of moderated growth and higher costs in the current fiscal year. The operating expense growth rate matched revenue in fiscal 2023, rising 11 percent... View Details

03 Mar 2009
First Look

First Look: March 3, 2009

Perspectives on the Productivity Dilemma Authors:Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman, and Sidney G. Winter Periodical:Journal of Operations... View Details

Keywords: Martha Lagace

21 Oct 2010
News

Hell? Maybe Not.

companies expect only one or two hires to come out of the process. “Our team works hard to provide a seamless experience, and we manage all the logistics and details at no cost to the employer,” Fitzpatrick points out. On the student... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

Robert W. Johnson, Jr.

Johnson established J&J management policies, including the “credo,” which still exists today. He decentralized the company during the 1930s by dividing it into a number of small divisions, each responsible for a few products. As part... View Details

Keywords: Healthcare

24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

In a 2012 Harvard Business School case on corruption at German conglomerate Siemens AG, Peter Solmssen —brought in to clean house —reflects on how people approach a business bribe. "The stupid ones say, very simply, what are you going to do for me?" says Solmssen,... View Details

Keywords: by Michael Blanding

01 Jun 2018
News

Case Study: Tip the Scale

lights are out. Ideally, orders flow directly from order entry to a warehouse management system, but they can also be scanned or entered manually. None of this is new. I’ve seen it used for everything from tiny, lightweight products... View Details

01 Mar 2016
News

Alumni and Faculty Books for March 2016

Alumni Books The Crimson Emperor: A Tale of Imperial Byzantium by Wim Baren, i.e., Barry Wemple (MBA 1973) (Amazon Digital Services) In this romantic tale, a weapon-maker’s son becomes a deadly warrior and military commander, rising to power as ancient View Details

08 Oct 2015
Blog Post

Why We Recruit: DaVita Healthcare Partners, Inc.

largest operator of medical groups and physician networks, provides integrated care management as an operating division of DaVita HealthCare Partners, focusing on delivering... View Details

Keywords: Health Care

13 Sep 2016
First Look

September 13, 2016

misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and the more specific topic of bounded ethicality—the systematic and predictable ways in which even... View Details