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  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

internal marketplace for ideas, talent, and capital. Concurrently, leadership will move from that of a "wise seer" making the big decisions to individuals within the firm who create the context in... View Details
Keywords: by Staff
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

Starting a new job often brings excitement and high hopes of mingling with colleagues, sharing innovative ideas, and making a positive impact on an organization. Soon, however, a new employee’s excitement may start to wane, if the person... View Details
Keywords: by Michael Blanding; Health
  • 26 Jan 2016
  • First Look

January 26, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50422 forthcoming Ethical Innovation in Business and the Economy Managerial Responsibility and the Purpose of Business: Doing One's Job Well By: Hsieh, Nien-hê Abstract—Business managers routinely View Details
Keywords: Sean Silverthorne
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

services. In making strategic decisions around technology commercialization, managers often assume that the intellectual property environment and the architecture of the industry are beyond their control.... View Details
Keywords: Martha Lagace
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

term the category of goods you are selling can be sold profitably in a brick and mortar store. That's the first decision people need to make if they are being impacted by ecommerce. Shrink and transform... View Details
Keywords: by Sean Silverthorne; Retail
  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

making decisions based on the wealth of information they can now access. But at this point the news is big and possibly threatening. Worst of all, it's vague. If not well managed, the message could have... View Details
Keywords: by Paul Michelman
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

B2C and B2B methods. But in seeking to grow and scale the business, they now must make decisions about the relative emphasis on building their consumer brand or its B2B partnerships as well as the... View Details
Keywords: Carmen Nobel
  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

about baseball and race, he's explored questions such as how much money motivates ministers, and how much financial journalists affect the stock market. "I am interested in what motivates people," he says, "and what causes them to View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

provider—a comparatively costless and therefore puzzlingly rare decision that could supply redundancy and resilience in the event of an attack or service outage affecting one provider. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

decisions” It’s not good news in other ways. “Having fewer applicants can impact rankings and prestige but may also make it difficult to craft the ideal class, whether it be falling short in enrollment and tuition revenue or enrolling... View Details
Keywords: by Dina Gerdeman; Education
  • September 2017 (Revised November 2017)
  • Case

John Rogers and Ariel Investments

By: Steven Rogers and Greg White
The strong, public advocacy of a highly successful African American CEO has the potential to negatively impact his company. The CEO is deciding if he should listen to the advice of others who are urging him to “tone it down”. View Details
Keywords: Advocacy; Diversity; Investment Management; Affirmative Action; Disruption; Cost vs Benefits; Corporate Entrepreneurship; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Leading Change; Corporate Social Responsibility and Impact; Problems and Challenges; Financial Services Industry; Chicago
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  • April 2002 (Revised September 2002)
  • Background Note

Capital Controls

By: Rawi E. Abdelal and Laura Alfaro
Only in the waning years of the 20th century did international financial markets begin to enjoy the freedom from government regulation that they had experienced before the first world war. By 2002, international capital markets had grown to be enormous--$1.2 trillion... View Details
Keywords: History; Policy; Business and Government Relations; Change Management; Cost vs Benefits; Governance Controls; Governance Compliance; Emerging Markets; Financial Markets; Network Effects; Banking Industry; Financial Services Industry
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  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

work he makes a resource allocation decision at the operating level—how to allocate his time and attention—which de facto keeps the investment from happening, even though financial resources have been... View Details
Keywords: by Martha Lagace
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

makes up 33% of Lan's overall revenues (markedly different from many U.S. legacy carriers that derive 3% to 4% of revenues from cargo). Since a change of ownership in 1994, Lan has grown steadily and quickly at a compound annual growth... View Details
Keywords: Martha Lagace
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

cities between 1910 and 1930. Instrumenting immigrants’ location decision by interacting national changes in migration flows across ethnic groups with pre-existing immigrants’ enclaves across U.S. cities, we find that immigration raised... View Details
Keywords: Dina Gerdeman
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

to increase significantly, with income from fees and other direct compensations growing from 23 percent in 1987 to 65 percent by 2007. What happened? The paper presents an economic model of an agency's decision to unbundle its services... View Details
Keywords: by Michael Blanding; Advertising
  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

risks? Robert C. Merton: The measurement and management of risk permeates all corporate activities and thus it is central to strategic decisions as well as tactical ones. The management of financial risks is not just a matter of... View Details
Keywords: by Ann Cullen; Financial Services
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

wholly owned by Tennant and run by a Tennant manager. The case examines the decisions the CEO and new venture head must make to best structure and position the venture to succeed. Purchase this... View Details
Keywords: Sean Silverthorne

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