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  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and Price Optimization By: Ferreira, Kris J., David Simchi-Levi, and He... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2025
  • News

Agenda: Stacy Sonnenberg (MBA 2003)

vacations, but they won’t necessarily cancel their season tickets.” When Stacy Sonnenberg (MBA 2003) first took a job managing Yankee Stadium for the New York City Parks Department in the 1990s, nearly every professional playing field in... View Details
Keywords: Sasha Issenberg
  • November 1984 (Revised May 1989)
  • Case

Wright Line, Inc. (A)

The Wright Line division of Barry Wright sells accessories used to store, protect, and provide access to computer media such as cards, tapes, and diskettes. With the explosive growth in the business computer market and the pronounced trend toward decentralized use, the... View Details
Keywords: Salesforce Management; Product Marketing; Computer Industry
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  • 19 Aug 2015
  • Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

administration in the Entrepreneurial Management unit at Harvard Business School and a general partner at Flybridge Capital. He closely studies the startup environment and draws from his experience as a venture capitalist and former... View Details
Keywords: Re: Jeffrey J. Bussgang; Technology
  • 12 PM – 1:15 PM EDT, 14 Apr 2021
  • Virtual Programming

Unlocking Opportunity for America's Workforce

Professor?Bill Sahlman?will discuss his new case, Guild Education: Unlocking Opportunity for Americas Workforce, with CEO and cofounder?Rachel Carlson. Guild connects employers and universities to provide employees with education as a benefit, transforming traditional... View Details
  • 01 Mar 2008
  • News

Faculty Research Online

globalization of medical services? Q&A with Professor Tarun Khanna. Visit http://hbswk.hbs.edu/item/5814.html. When Your Product Becomes a Commodity Like death and taxes, commoditization of your products is... View Details
Keywords: Management; Management; Management
  • May 2024
  • Supplement

Net Protections (C)

By: Ramon Casadesus-Masanell, Nobuo Sato and Akiko Kanno
In Case C, in spring 2021, four years after the launch of atone, the company is considering how to grow the service given slow merchant adoption. View Details
Keywords: Growth and Development Strategy; Product Launch; Adoption
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  • 01 Sep 2009
  • News

Ready for Launch

A daily apartment cleaning service (Fresh Maid). An organizer of one-day extreme endurance events for men (Tough Mudder). A market-based solution to increase the milk production of cattle in rural India (Doodh Bhandar). These are just a... View Details
Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • August 2009 (Revised September 2009)
  • Case

Tenova: Mining for Growth in an Economic Crisis

By: Gary P. Pisano, Elena Corsi and Elisa Farri
In December 2008, Gianluigi Nova, CEO of Tenova SpA, a technology and equipment supplier to the metals and mining industry, had to choose between two options. The first was to continue growing in the company's core business: equipment for the steel production. The... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Leadership; Crisis Management; Growth and Development Strategy; Market Entry and Exit; Diversification; Industrial Products Industry; Industrial Products Industry
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  • 11 Apr 2017
  • Blog Post

Why I Love My Job: Andrew Grochal on His Path to CarGurus

side of the business, working closely with each department across the entire company including sales, customer success, engineering and marketing. I lead a team of product managers and we all collaborate... View Details
Keywords: Technology
  • 01 Apr 1999
  • News

Q & A: Confronting New Technologies: When Doing Right Is Wrong

technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they pursue. Since customers cannot use these View Details
  • Profile

Tiffany Niver

experiences. It also helped me think through the necessary skills and qualifications I need not only now, but also in the future. It gave me access and exposure to executives, their personal narratives and paths, and their advice and encouragement. Above all, however,... View Details
Keywords: Technology; Retail; Consulting
  • 18 Oct 2011
  • First Look

First Look: October 18

company, management considered whether existing shareholders would benefit from an ETF product launch. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311134-PDF-ENG The Cleveland Clinic: Improving... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2020
  • News

Culture Shift at Big Blue

together to grow a business.” While others have struggled, Red Hat has been a huge success in the open source business, managing to retain a careful balance between the vastly different worlds of the commercial businesses that buy their... View Details
Keywords: Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
  • Career Coach

Sarah Bua

positioning, design/execution of search strategies, resume/cover letter editing, interview prep, career/life planning and leadership development.   Sarah has served as a coach/facilitator in HBS' Program for Leadership Development (PLD), General View Details
Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management
  • 01 Mar 2003
  • News

Service with a Smile

unsatisfied, they need to have a means of communicating their emotions.” Interestingly, when employees are asked to amplify certain positive emotions — to deliver a product with a smile, for instance — their job satisfaction increases.... View Details
Keywords: Laura Morgan Roberts; Stephane Cote; Publishing Industries (except Internet); Information
  • May 1994 (Revised May 1995)
  • Case

Laura Ashley (B): Defining a Strategy

By: Richard L. Nolan
A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details
Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Consumer Products Industry
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  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

Press in 2000. Reinhardt evaluated current trends and tensions for managers, and outlined tactics that managers use to try to reconcile what at face value seem competing objectives: how to maximize shareholder value while at the same time... View Details
Keywords: by Martha Lagace
  • 01 Jun 2001
  • News

HBS Press Books in Brief

of customer-equity management in a variety of industries, the authors outline how to build and implement powerful new business and marketing systems. A comprehensive guide to managing customer View Details
Keywords: Publishing Industries (except Internet); Information
  • 25 Jun 2014
  • News

An International Perspective

School “opened my eyes to a whole new spectrum of opportunities” in the field of financing and building entrepreneurial energy services companies. His most recent focus as managing director at Houston-based SCF Partners is the development... View Details