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    Building Sustainable Cities

    By 2050 the number of people living in cities will have nearly doubled, to 6 billion, and the problems created by this rampant urbanization are among the most important challenges of our time. Of all resource-management issues, the author argues, water, electricity,... View Details

    • 14 Jun 2016
    • First Look

    June 14, 2016

    data to recover parameters including the depreciation rate and adjustment costs of managerial capital (both found to be larger than for tangible non-managerial capital). Our model also predicts (i) a positive effect of management on firm... View Details
    Keywords: Sean Silverthorne
    • March 2024
    • Case

    Lyft 2023: Roads to Growth and Differentiation

    By: Ranjay Gulati and Jeffrey Huizinga
    Set in San Francisco in winter 2023, this case explores the strategic challenges and initiatives at Lyft under the leadership of its new CEO, David Risher. Confronted with declining market share and financial pressures, Risher spent his first six months at the helm... View Details
    Keywords: Technology; Turnarounds; Ridesharing; Transition; Strategy; Culture; Change Management; Transportation Industry; Technology Industry
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    • January–February 2024
    • Article

    Leaders Must React: A Framework for Responding to Unforeseen Events

    By: Nitin Nohria
    To be successful, CEOs must articulate a compelling vision, align people around it, and motivate them to execute it. But there’s one thing that can make or break them: how they respond in real time to unforeseen events.

    On average, addressing unexpected... View Details
    Keywords: Crisis Management; Management Skills; Leadership Style
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    • May 26, 2021
    • Article

    The Challenge of Rebuilding U.S. Domestic Supply Chains

    By: Willy C. Shih, Robert S. Huckman and James Wyner
    Massachusetts-based Shawmut scrambled to expand production to meet the soaring demand for N95 masks and hospital gowns during the pandemic. Its experience illustrates a crucial point that policymakers should take to heart: Once a country loses its industrial commons... View Details
    Keywords: Supply Chain; Health Pandemics; Production; Management; United States
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    • April 2021
    • Case

    Glass-Shattering Leaders: Ilene H. Lang

    By: Boris Groysberg and Colleen Ammerman
    Ilene Lang started her career in technology at a time when the tech sector was new and women had only recently entered the workplace in large numbers. Over the next thirty years, she built a career spanning large and small tech companies, leading global teams and... View Details
    Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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    • January 2008 (Revised August 2011)
    • Case

    ProntoWash: Washing the World's Cars to a Tango Beat

    ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent service across the world and capture relevant management information. In 2007, ProntoWash, an international car-wash... View Details
    Keywords: Customer Focus and Relationships; Growth and Development Strategy; Balanced Scorecard; Management Systems; Franchise Ownership; Performance Consistency; Argentina
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    • 14 Jun 2011
    • First Look

    First Look: June 14

    managers publicly acknowledge the need to explore new businesses and markets, the claims of established businesses on company resources almost always come first, especially when times are hard. When top... View Details
    Keywords: Sean Silverthorne
    • October 2023
    • Case

    Fixie and Conversational AI Sidekicks

    By: Jeffrey J. Bussgang and Carin-Isabel Knoop
    In March 2023, Fixie Co-Founder and Chief Architect Matt Welsh and co-founders had the kind of meeting no founders want to have. The president of leading artificial intelligence (AI) research and deployment firm OpenAI, which had catapulted into fame with its ChatGPT... View Details
    Keywords: Large Language Model; Entrepreneurship; Decision Choices and Conditions; AI and Machine Learning; Technological Innovation; Competitive Strategy; Technology Industry; United States
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    • Spring 2011
    • Article

    CSR as Reputation Insurance: Primum Non Nocere

    By: Dylan B. Minor and John Morgan
    We provide a theoretical framework showing how CSR activities can insure a firm against lost reputation in the face of adverse events. We offer evidence for this linkage through a case study and a multi-year analysis of stock price responses for S&P 500 companies... View Details
    Keywords: Corporate Social Responsibility; Insurance; Risk Management; Marketing Strategy; Corporate Social Responsibility and Impact; Reputation
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    • 09 Sep 2015
    • Research & Ideas

    Leadership Lessons of the Great Recession: Options for Economic Downturns

    performance during a recovery” A search for leaders who have taken alternative approaches to managing their workforce during economic downturns led us to Honeywell CEO Dave Cote, and drives the narrative of our View Details
    Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
    • January 1982
    • Background Note

    Sustainable Growth and the Interdependence of Financial Goals and Policies

    Demonstrates the interaction of product market and capital market goals. View Details
    Keywords: Financial Management
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      Michael E. Porter

      Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

      Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government
      • January 1975 (Revised April 2009)
      • Case

      Optical Distortion, Inc. (A)

      A new product, contact lenses for chickens, is to be introduced by a small firm formed to market the product. An entry strategy must be planned including price, sales force, size, and location. Allows data for computation of economic benefit to farmers. Includes... View Details
      Keywords: Entrepreneurship; Price; Geographic Location; Marketing Strategy; Product Launch; Market Entry and Exit; Sales
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      • February 2016 (Revised October 2017)
      • Case

      The Jungle and the Debate over Federal Meat Inspection in 1906

      By: David Moss and Marc Campasano
      In early June 1906, the House Committee on Agriculture heard testimony from two investigators appointed by President Theodore Roosevelt to verify allegations of unsanitary conditions at Chicago slaughterhouses that had appeared in Upton Sinclair's recent novel, The... View Details
      Keywords: Safety; Animal-Based Agribusiness; Governance Compliance; Laws and Statutes; Business and Government Relations; Agriculture and Agribusiness Industry; United States
      Related
      • December 2010
      • Case

      Leadership, Culture, and Transition at lululemon

      By: Michael Tushman, Ruth Page and Tom Ryder
      The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail... View Details
      Keywords: Leading Change; Organizational Culture; Organizational Change and Adaptation; Change Management; Transition; Growth Management; Management Teams; Organizational Structure; Governing and Advisory Boards; Apparel and Accessories Industry; Retail Industry; Vancouver; United States
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      • Web

      Faculty & Advisors | MBA

      Family of Companies. Previously at ALZA as Vice President, Product Development, he was responsible for product development activities, portfolio management and corporate and... View Details
      • Research Summary

      Innovating in Energy: Learning from High-Potential Ventures

      By: Joseph B. Lassiter

      My work at HBS has always focused on high-potential ventures.  Most recently, these have been professionally financed start-ups and buyouts in newly emerging energy and cleantech businesses. These ventures tend to be based on innovative insights into technology and... View Details

      • 02 Oct 2018
      • Video

      Klarman Hall: Bringing Ideas Together

      • July 2004 (Revised March 2007)
      • Case

      Sony EyeToy

      By: Anita Elberse and Youngme E. Moon
      In early 2004, less than a year after its launch, Sony's EyeToy, a unique video gaming concept, had become a tremendous success across Europe. Developed for use with Sony's PlayStation 2 console, the revolutionary technology allowed users standing in front of a small... View Details
      Keywords: Games, Gaming, and Gambling; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Product Launch; Product Development; Performance Improvement; Software; Entertainment and Recreation Industry; Europe
      Related