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Show Results For
- All HBS Web
(7,653)
- People (9)
- News (1,545)
- Research (5,410)
- Events (17)
- Multimedia (32)
- Faculty Publications (3,731)
- June 2012
- Article
Pricing to Create Shared Value
By: Marco Bertini and John T. Gourville
Many companies are in competition with their customers to extract as much value as possible from every transaction. Pricing is their weapon of choice, and consumers fight back by rooting out and disseminating pricing policies that seem unfair. The problem is that... View Details
Keywords: Pricing; Marketing Strategy; Price; Customer Focus and Relationships; Customer Relationship Management; Value Creation; Fairness
Bertini, Marco, and John T. Gourville. "Pricing to Create Shared Value." Harvard Business Review 90, no. 6 (June 2012): 96–104.
- 01 Jun 2020
- News
Prognosis
patients than any other hospital in the state—to bend without breaking under the pressure of the pandemic. Professor Robert Huckman is an economist and health care researcher who serves as unit head for Technology and Operations View Details
- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
couple of decades, however, there's been growing pressure to separate the two jobs in the interest of more effective checks and balances. This comes mostly from the big state employee pension funds like CalPERS, some of the big union... View Details
Keywords: by Jim Aisner
- 01 Sep 2009
- News
E Ink’s Wild Ride
Chappell Russ Wilcox (MBA ’95) was two years out of HBS, married to classmate Gina Wilcox and working as a strategy consultant following a stint as a product manager at a Boston-area technology firm. But he had always wanted to launch and... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby addressing the barrier created by... View Details
Keywords: by Rachel Layne
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
enough that they might be able to listen to more complex arguments. Relationships matter. Silverthorne: Words from leaders are important: some soothe, others inflame. What’s your advice to new leaders for setting the right tone? What... View Details
Keywords: by Sean Silverthorne
- Article
La Nueva Ruta: alianzas sociales estrategicas (The New Path: Strategic Social Alliances)
By: James E. Austin, Gustavo Herrero and Ezequiel Reficco
Austin, James E., Gustavo Herrero, and Ezequiel Reficco. "La Nueva Ruta: alianzas sociales estrategicas (The New Path: Strategic Social Alliances)." Harvard Business Review América Latina 82, no. 12 (December 2004).
- 11 Jul 2023
- News
To Get Better Customer Data, Build Feedback Loops into Your Products
- 29 May 2015
- Blog Post
Personalized Emails Get Responses
you to help us round out our team." "I saw you are involved in the ___ club, and thought you might be a fit for our management position." "I see your undergraduate major was in ___. I'd love to talk more about what you... View Details
Keywords: All Industries
- 01 Mar 2005
- News
Faculty Research Online
directly to consumers. Do physicians take notice? Professor Emeritus Alvin Silk and Harvard’s Joel Weissman discuss a recent study. The Changing Roles of Doctors and Patients Richard Bohmer, a physician as well as an HBS assistant professor, says doctors are becoming... View Details
- 13 May 2014
- News
Willing Hands
HBS has shaped me as a leader is by showing that the right technical answer might not do you much good at all if you can't also manage the very real people challenges." Spencer describes his other duties as a combination of financial... View Details
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
Development staff to advance the career objectives of students and alumni. And with the introduction of the FIELD (Field Immersion Experiences for Leadership Development) course in 2011, the IRC has been developing partner relationships... View Details
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which... View Details
- August 2002 (Revised February 2003)
- Case
Myteam.com
By: John T. Gourville, Joseph B. Lassiter III and Taslim Pirmohamed
Elliot Katzman is faced with the need to raise cash and cut spending to develop his online amateur sports software application, Myteam.com. Even with powerful allies such as Little League and Coca-Cola, "big deals with big players" had not kept the company from running... View Details
Keywords: Cash Flow; Financial Management; Leadership Style; Crisis Management; Resource Allocation; Alliances; Sports; Web Sites; Sports Industry; Web Services Industry
Gourville, John T., Joseph B. Lassiter III, and Taslim Pirmohamed. "Myteam.com." Harvard Business School Case 503-026, August 2002. (Revised February 2003.)
- July 1989 (Revised April 2001)
- Case
Kanthal (A)
By: Robert S. Kaplan
Multinational company needs an improved cost system to determine the profitability of individual customer orders. Its strategy is to have significant sales and profitability growth without adding additional administrative and support people. The new cost system... View Details
Keywords: Cost Accounting; Earnings Management; Cost Management; Financial Management; Multinational Firms and Management; Business or Company Management; Customer Relationship Management; Sales; Business Strategy; Profit; Electronics Industry
Kaplan, Robert S. "Kanthal (A)." Harvard Business School Case 190-002, July 1989. (Revised April 2001.)
- 01 Dec 2000
- News
New Economy Theme of HBS African-American Alumni Conference
said of his decision to become CEO of CarStation.com, a Web site linking car owners, repair shops, insurers, and suppliers. Mature industries with established relationships can present barriers to minority entrepreneurs, Goldsberry... View Details
- 01 Dec 2008
- News
Designing Change
Stecker. “Muzak has a huge music library, and many employees came to the company because they love music. Making music an integral, daily aspect of company culture enabled employees to better deliver on... View Details
Keywords: Julia Hanna
- February 2004 (Revised May 2007)
- Case
George Barker
By: John A. Davis
George Barker, the 40-year-old CEO of his family's commercial real estate design and development firm, must deal with the unsatisfactory performance of his brother Peter, who is also in the business. Although Peter's performance is upsetting to George, George feels... View Details
Keywords: Family Business; Leadership Style; Business or Company Management; Performance Evaluation; Problems and Challenges; Family and Family Relationships; Real Estate Industry
Davis, John A. "George Barker." Harvard Business School Case 804-094, February 2004. (Revised May 2007.)
- 16 Dec 2021
- News
Avoid a One-Size-Fits-All Approach to Sales Coaching
- June 2017 (Revised August 2018)
- Case
Goodbye IMF Conditions, Hello Chinese Capital: Zambia's Copper Industry and Africa's Break with Its Colonial Past
By: Rafael Di Tella, Vincent Pons, Sarah Mehta and David Lane
Over the past several decades, rapid growth in Chinese investment and trade has created for Africa a new development partner. China represents an alternative to U.S. and European nations whose past imperialism, resource avarice, and economic dictates—through the... View Details
Keywords: Copper; Imperialism; IMF; World Bank; ODA; Debt Relief; Growth and Development; Business and Stakeholder Relations; Labor and Management Relations; History; Development Economics; China; Zambia; Africa
Di Tella, Rafael, Vincent Pons, Sarah Mehta, and David Lane. "Goodbye IMF Conditions, Hello Chinese Capital: Zambia's Copper Industry and Africa's Break with Its Colonial Past." Harvard Business School Case 717-034, June 2017. (Revised August 2018.)