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  • All HBS Web  (7,617)
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  • All HBS Web  (7,617)
    • People  (8)
    • News  (1,211)
    • Research  (5,575)
    • Events  (48)
    • Multimedia  (42)
  • Faculty Publications  (4,127)
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  • August 2006 (Revised May 2007)
  • Case

Management Levels at Staples (A): Company and Organization

By: David A. Garvin and Lynne Levesque
One of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated... View Details
Keywords: Cost vs Benefits; Leadership; Management Practices and Processes; Managerial Roles; Operations; Performance Effectiveness; Strategic Planning; Perspective; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (A): Company and Organization." Harvard Business School Case 307-037, August 2006. (Revised May 2007.)
  • March 2002 (Revised March 2004)
  • Case

Metalcraft Supplier Scorecard

By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry
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Kulp, Susan L., V.G. Narayanan, and Ronald L. Verkleeren. "Metalcraft Supplier Scorecard." Harvard Business School Case 102-047, March 2002. (Revised March 2004.)
  • November 1992 (Revised May 1993)
  • Case

American Mobile Satellite Corporation

By: Frank V. Cespedes and Laura Goode
American Mobile Satellite Corp. (AMSC) has a license to provide wireless mobile communications via satellite throughout the United States and 200 miles of coastal waters. The first satellite launch is scheduled for 1994 and, in the interim, AMSC is providing limited... View Details
Keywords: Wireless Technology; Decisions; Distribution Channels; Marketing Strategy; Product Development; Sales; Emerging Markets; Resource Allocation; Performance Capacity; Communications Industry; Information Technology Industry; United States
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Cespedes, Frank V., and Laura Goode. "American Mobile Satellite Corporation." Harvard Business School Case 593-038, November 1992. (Revised May 1993.)
  • 1998
  • Chapter

Economic Performance, Strategic Position, and Vulnerability to Ecological Pressures among U.S. Interstate Motor Carriers

By: Jack A. Nickerson and Brian S. Silverman
Keywords: Truck Transportation; Environmental Management; Competitive Strategy; Performance; Shipping Industry; United States
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Nickerson, Jack A., and Brian S. Silverman. "Economic Performance, Strategic Position, and Vulnerability to Ecological Pressures among U.S. Interstate Motor Carriers." In Disciplinary Roots of Strategic Management Research. Vol. 15, edited by Joel A. C. Baum, 37–61. Advances in Strategic Management. Greenwich, CT: JAI Press, 1998.
  • 21 Apr 2005
  • Keynote Speech

Value Shift: Is Compliance a Catalyst for Sustainable Business Performance?" Panel moderator. "Frontlines Forum: Shift to Value

By: Lynn S. Paine
Keywords: Values and Beliefs; Business Ventures; Performance; Governance Compliance
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Paine, Lynn S. Value Shift: Is Compliance a Catalyst for Sustainable Business Performance?" Panel moderator. "Frontlines Forum: Shift to Value. Frontlines Forum, San Francisco, CA, April 21, 2005.
  • 2016
  • Flash Talks

Carissa Romero

  • Web

1.7 Grading | MBA

lowest performing 10% of students in an RC section or EC course section. Category IV: Seldom assigned; designates failure of achievement and/or commitment and, therefore, failure to meet minimum standards of the course. If Category IV is... View Details
  • Web

2017 Symposium - Race, Gender & Equity

Gianpiero Petriglieri , INSEAD Authenticity in Midair Laura Morgan Roberts , Antioch University Moments of Truth? Authentic Encounters with Realistic Identities Panel: Performance & Appearance Tina Opie , Babson College Hair Penalties and... View Details
  • January 2018
  • Case

Environmental Technology Fund Partners and E-Leather

By: Vikram S. Gandhi and Aldo Sesia
It is 2014 and Environmental Technologies Fund (ETF) Partners, a UK-based venture capital firm, has an opportunity to invest in a privately held UK company that manufactured engineered composition leather extracted from waste leather using an environmentally friendly... View Details
Keywords: Sustainability; Venture Capital; Investment Strategy; Investment; Strategy; Ownership; Valuation; Energy Conservation; Equity; Technological Innovation; Environmental Sustainability; Performance Efficiency; Manufacturing Industry; Financial Services Industry; United Kingdom
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Gandhi, Vikram S., and Aldo Sesia. "Environmental Technology Fund Partners and E-Leather." Harvard Business School Case 318-001, January 2018.
  • 2013
  • Working Paper

Digital Dark Matter and the Economics of Apache

By: Shane Greenstein and Frank Nagle
Researchers have long hypothesized that spillovers from government, university, and private company R&D contribute to economic growth, but these contributions may be difficult to measure when they take a non-pecuniary form. The growth of networking devices and the... View Details
Keywords: Measurement and Metrics; Internet and the Web; Performance Productivity; Applications and Software; Economic Growth; Research and Development
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Greenstein, Shane, and Frank Nagle. "Digital Dark Matter and the Economics of Apache." NBER Working Paper Series, No. 19507, October 2013.
  • 2010
  • Working Paper

Valuation When Cash Flow Forecasts Are Biased

By: Richard S. Ruback
This paper focuses adaptations to the discount cash flow (DCF) method when valuing forecasted cash flows that are biased measures of expected cash flows. I imagine a simple setting where the expected cash flows equal the forecasted cash flows plus an omitted downside.... View Details
Keywords: Forecasting and Prediction; Cash Flow; Cost of Capital; Performance Expectations; Prejudice and Bias; Valuation
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Ruback, Richard S. "Valuation When Cash Flow Forecasts Are Biased." Harvard Business School Working Paper, No. 11-036, October 2010.
  • June 2008 (Revised July 2009)
  • Case

COFCO Xinjiang Tunhe Co., Ltd.

By: David E. Bell and Aldo Sesia
In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details
Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China
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Bell, David E., and Aldo Sesia. "COFCO Xinjiang Tunhe Co., Ltd." Harvard Business School Case 508-079, June 2008. (Revised July 2009.)

    Harrington Drake

    Drake presided over a decade of top financial performance – growing revenues from $480 million to over $2 billion. He achieved ten consecutive years of top market value performance and expanded D&B’s... View Details
    Keywords: Services
    • 1971
    • Chapter

    Risk, the Pricing of Capital Assets, and the Evaluation of Investment Portfolios

    By: Michael Jensen
    Keywords: Investment Portfolio; Risk and Uncertainty; Capital; Asset Pricing; Performance Evaluation
    Citation
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    Jensen, Michael. "Risk, the Pricing of Capital Assets, and the Evaluation of Investment Portfolios." In Frontiers of Investment Analysis, edited by E. Bruce Fredrikson. International Textbook Company, 1971. (Previously published in Journal of Business, Vol. 42 (April, 1969))
    • Article

    When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination

    By: Laura Huang, Cristina B. Gibson, Bradley L. Kirkman and Debra L. Shapiro
    Team innovation requires idea generating and idea implementing. In two studies, we examine how these team activities are affected by the extent to which members value traditionalism – that is, placing importance on preserving old ways of doing things over breaking... View Details
    Keywords: Groups and Teams; Innovation and Invention; Diversity; Values and Beliefs; Performance Effectiveness
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    Huang, Laura, Cristina B. Gibson, Bradley L. Kirkman, and Debra L. Shapiro. "When Is Traditionalism an Asset and When Is It a Liability for Team Innovation? A Two-Study Empirical Examination." Journal of International Business Studies 48, no. 6 (August 2017): 693–715.
    • May 2016
    • Article

    Transformation of Health Care—Perspectives of Opinion Leaders

    By: Joanne Disch, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall and Shelley Fuld Nasso
    "What Health System Transformations Do You Believe Are Necessary for the Future of Health Care?" We need to transform to a true value-based health care delivery system. That means organizing care around medical conditions, not simply around hospitals and doctors. We... View Details
    Keywords: Perspective; Health Disorders; Performance Improvement; Health Care and Treatment; Transformation; Health Industry
    Citation
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    Disch, Joanne, Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall, and Shelley Fuld Nasso. "Transformation of Health Care—Perspectives of Opinion Leaders." Seminars in Oncology Nursing 32, no. 2 (May 2016): 172–182.
    • March 2012
    • Article

    Fixing What's Wrong with U. S. Politics

    By: David A. Moss
    In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details
    Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States
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    Moss, David A. "Fixing What's Wrong with U. S. Politics." Harvard Business Review 90, no. 3 (March 2012).
    • March 2006 (Revised April 2008)
    • Module Note

    Conceptualizing the Customer Operating Role

    By: Frances X. Frei
    The module introduces students to the concept and implications of a customer operating role. Building on the first year operations curriculum in which only employees' and machines' operating roles are considered, it provides the additional perspectives needed to bring... View Details
    Keywords: Customers; Performance Efficiency; Perspective; Management Analysis, Tools, and Techniques; Service Operations
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    Frei, Frances X. "Conceptualizing the Customer Operating Role." Harvard Business School Module Note 606-032, March 2006. (Revised April 2008.)
    • 2004
    • Report

    Seeking NGO-Donor Partnership for Greater Effectiveness and Accountability

    By: Alnoor Ebrahim
    Keywords: Non-Governmental Organizations; Philanthropy and Charitable Giving; Partners and Partnerships; Governance; Performance Effectiveness
    Citation
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    Ebrahim, Alnoor. "Seeking NGO-Donor Partnership for Greater Effectiveness and Accountability." Report, Inter-American Development Bank, May 2004.
    • 1982
    • Chapter

    The Capacity Expansion Process in a Growing Oligopoly: The Case of Corn Wet Milling

    By: A. Michael Spence and M. E. Porter
    Keywords: Plant-Based Agribusiness; Duopoly and Oligopoly; Food; Performance Capacity; Expansion; Agriculture and Agribusiness Industry; Food and Beverage Industry
    Citation
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    Spence, A. Michael, and M. E. Porter. "The Capacity Expansion Process in a Growing Oligopoly: The Case of Corn Wet Milling." In The Economics of Information and Uncertainty, edited by J. J. McCall. University of Chicago Press, 1982.
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