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  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

its broader marketing strategy, and intraorganizational and interorganizational cooperation and coordination among entities involved in implementation. Building on the results of a survey of the CRM-implementation-related experiences of... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Moskowitz, and Annette Vissing-Jørgensen Abstract We provide new evidence on the success of long-run risks in asset pricing by focusing on the risks borne by stockholders. Exploiting micro-level household consumption data, we show that... View Details
Keywords: Martha Lagace
  • 21 Nov 2015
  • HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

Brian Kenny, Cold Call features Harvard Business School faculty discussing business cases they’ve written and the broad lessons they impart.) (Edited for length and clarity) Brian Kenny: Set this case up for us. What is this case about? Anat Keinan: I wrote this case... View Details
Keywords: by Brian Kenny; Fashion
  • 17 Sep 2024
  • Cold Call Podcast

Fawn Weaver’s Entrepreneurial Journey as an Outsider in the Spirits Industry

Keywords: Re: Hise O. Gibson; Food & Beverage; Tourism
  • 03 Jan 2017
  • First Look

January 3, 2017

called Travel Plazas—nationwide and was a growing multi-billion dollar business, but broader problems in the oil and credit markets in late 2008 forced it to declare Chapter 11 bankruptcy. Maggelet, who had been serving on Flying J’s... View Details
Keywords: Carmen Nobel
  • 22 Jun 2010
  • First Look

First Look: June 22

change and build a new industry that is technically illegal. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/710402-PDF-ENG Dubai in Crisis Noel MaurerHarvard Business School Case 710-061 On November 25, 2009, the small... View Details
Keywords: Martha Lagace
  • 08 Sep 2015
  • First Look

September 8, 2015

that exists at the top of organizational hierarchies. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49601 forthcoming Management Science Financing Risk and Innovation By: Nanda, Ramana, and Matthew Rhodes-Kropf Abstract—We provide a model of... View Details
Keywords: Carmen Nobel
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

articles. Much of Porter's thinking originally appeared in the pages of the Harvard Business Review. Eleven of those seminal articles are collected in On Competition, a book published by the Harvard Business School Press. In addition, Porter has contributed an... View Details
Keywords: Re: Michael E. Porter
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Press, 2009 Abstract New gastroenterologists participated in a labor market clearinghouse (a "match") from 1986 through the late 1990s, after which the match was abandoned. This provides an... View Details
Keywords: Martha Lagace
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

http://papers.nber.org/papers/w14483 The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization Authors: Maria Guadalupe and Julie M. Wulf Abstract This paper establishes a causal effect of competition from... View Details
Keywords: Martha Lagace
  • March 2008
  • Case

Patel Food and Chemicals Private Limited (A)

By: Felda Hardymon and Ann Leamon
Alok Patel, the founder and chairman of a Gujarat-based, privately held edible oils processor, must decide whether to hire a CFO candidate. Previously, his company's book-keeping has been done by an uncle, who has mentioned that he may retire soon. Patel could hire his... View Details
Keywords: Selection and Staffing; Family Business; Managerial Roles; Emerging Markets; Diversity; Finance; Food and Beverage Industry; Gujarat
Related
  • July 2024 (Revised January 2025)
  • Case

Dynamic Pricing at Wendy's: Where's the Beef?

By: Elie Ofek, Alicia Dadlani and Martha Hostetter
In early 2024, Wendy’s new CEO announced on an earnings call that the company would install digital menus in its US locations so it could begin testing dynamic pricing—changing prices up or down in response to shifts in supply and demand – as well as allow engaging in... View Details
Keywords: Dynamic Pricing; Marketing Strategy; Price; Technology Adoption; Consumer Behavior; AI and Machine Learning; Customer Focus and Relationships; Policy; Food and Beverage Industry
Related
  • November 2011
  • Case

Comfort Class Transport: Does Customer Service Need an Overhaul?

By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Related
  • December 2006 (Revised September 2007)
  • Case

Ponsse: From Finland to Global

By: David E. Bell and Mary L. Shelman
Finland-based Ponsse Oyj, with 2005 turnover of $250 million, is the only dedicated forest equipment company of size that remained in a consolidating industry. Competitors included global giants such as John Deere and Komatsu. Since his arrival at Ponsse in 2004, CEO... View Details
Keywords: Globalized Firms and Management; Globalized Markets and Industries; Growth and Development Strategy; Performance Capacity; Expansion; Forest Products Industry; Forestry Industry; Russia; Finland; United States; Brazil
Related
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

many other investments. In the 1990s, inexperienced firms from rich countries jumped directly into huge projects in some of the world's least developed countries. Their investments reflected almost unbridled enthusiasm for emerging View Details
Keywords: Sean Silverthorne
  • 04 Apr 2023
  • Blog Post

Maersk’s Journey to Decarbonize Shipping

Collaboration with suppliers to dramatically increase supply of green shipping fuels. Maersk’s massive scale means that they can essentially create a new market for sustainable shipping fuels, which they are... View Details
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

employees’ dismay. If nothing else, the pandemic has taught us that one-size-fits-all approaches can be extremely counterproductive. In fact, numerous surveys and news articles suggest that employees have been just as productive working... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • Web

Power and Influence for Positive Impact | HBS Online

relationships, organizations, and society at large. Stay active by engaging in a new activity every three to five minutes, including assessing your own professional network and the influence styles and behaviors you use most frequently in... View Details
  • 16 Dec 2021
  • Blog Post

African American Student Union Spotlight on STEM

the MBA program. Kareem Stanley (JD/MBA 2024) Where is your hometown? Queens, New York. What was your pre-MBA industry and role? I was in Energy in Project Management / Process Engineering. Post-MBA industry and role? Undecided. Why did... View Details
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

usage migrates from broadcasting to interactivity. The new marketplace rewards more participatory, more sincere, and less directive marketing styles than the old. See No Evil: Why We Fail to Notice Unethical... View Details
Keywords: Martha Lagace