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Show Results For

  • All HBS Web  (7,245)
    • People  (19)
    • News  (1,277)
    • Research  (4,949)
    • Events  (79)
    • Multimedia  (45)
  • Faculty Publications  (3,640)
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  • September 2000 (Revised February 2025)
  • Case

Netflix (2000)

By: E. Scott Mayfield
The CEO of a successful Internet start-up must decide whether to delay the company's initial public offering following a significant decline in the NASDAQ market during the spring of 2000. The company's CFO is asked to reevaluate the company's projected cash flow needs... View Details
Keywords: Business Model; Contracts; Initial Public Offering; Cash Flow; Service Delivery; Financial Strategy; Web Services Industry
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Mayfield, E. Scott. "Netflix (2000)." Harvard Business School Case 201-037, September 2000. (Revised February 2025.)
  • February 2000 (Revised October 2000)
  • Case

CarPoint in 1999

By: Thomas R. Eisenmann and Gillian Morris
Updates events in Microsoft CarPoint through the end of 1999, focusing on CarPoint's strategic alliance with Ford and on competitive developments. View Details
Keywords: History; Business Model; Transportation Networks; Alliances; Emerging Markets; Entrepreneurship; Growth and Development Strategy; Auto Industry
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Eisenmann, Thomas R., and Gillian Morris. "CarPoint in 1999." Harvard Business School Case 800-328, February 2000. (Revised October 2000.)
  • 15 Apr 2022
  • News

Funding His Purpose

institution for nonprofits and for-profit social or environmental impact companies. Instead of relying on often restrictive grants, nonprofits with revenue-creating programs—say, an organization that offered free medical treatment in... View Details
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver excellence as a matter View Details
  • 01 Jun 2013
  • News

Minding The Gap

ROLE MODELS: Baltimore principal Cindy Harcum says PELP's strength is helping participants consider the application of business models while understanding the unique challenges View Details
Keywords: Deborah Blagg; Blagg, Deborah; Colleges, Universities, and Professional Schools; Educational Services; Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • Article

The Information Technology Ecosystem: Structure, Health, and Performance

By: Marco Iansiti and Gregory L. Richards

A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details

Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry
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Iansiti, Marco, and Gregory L. Richards. "The Information Technology Ecosystem: Structure, Health, and Performance." Antitrust Bulletin 51, no. 1 (Spring 2006).
  • 01 Dec 2009
  • News

Faculty Books

Leadership by Anthony J. Mayo, Nitin Nohria, and Mark Rennella (Palgrave Macmillan) This book examines the evolution of leadership through the story of the American airline industry. Early airline... View Details
Keywords: Air Transportation; Transportation
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

F. Newman, Raffaella Sadun, and John Van Reenen Abstract—Little is known theoretically, and even less empirically, about the relationship between firm boundaries and the allocation of decision rights within firms. We develop a View Details
Keywords: Dina Gerdeman
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

and conduct advertising. Others salons simply rent out chairs to independent stylists and allow them to cut hair and cultivate new clients as they see fit. "Companies have played with this degree of freedom for a long time," says Hagiu.... View Details
Keywords: by Michael Blanding; Service; Technology
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

the socially constructed nature of helping behavior. That is, the parties must establish and maintain a helping frame for their interaction, especially when help-givers are high-status external leaders. Second, the View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

firms. They also affect trading signal classifications, back-testing inferences, track records of individual analysts, and models of analysts' career outcomes in the three... View Details
Keywords: Martha Lagace
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

brands, styles, and sizes. Still others are using two- or three-dimensional models to help consumers predict product fit. A firm called TheRightSize recently announced technology called "The Rosetta Stone View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

argue that inertial forces generally constrict how TMTs perceive innovations but that frame flexibility can overcome these constraints, increasing the likelihood of adoption and broadening the organization's innovation practices. We... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2017
  • News

Inbox: From Das’s Desk

living/learning-group model and facilities of our Executive Education campus for a deep dive into case discussions and reflection tailored to alumni at your career stage. Then, as your five-year anniversary... View Details
Keywords: Das Narayandas; HBX; Colleges, Universities, and Professional Schools; Educational Services; Business Schools & Computer & Management Training; Educational Services
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

contexts (Coase, 1937; Williamson, 1981; Ouchi, 1980). The underrepresentation of democratic models compared to hierarchy would thus seem to reflect, in part, a triumph of this... View Details
Keywords: Carmen Nobel
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

focus, yet he was able to learn and radically evolve after his failures. In short, his career was a glaring cautionary tale, but he was also a tremendous role model for the next generation of founders. In... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

It’s easy to understand why so many people embrace transportation network companies like Uber and the growing number of other ride-sourcing startups, which enable drivers to make money using their own vehicles. By allowing passengers to... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

invest in the original company could decide whether or not to stick with it. “Space is one of these industries where typical venture capital models struggle with the deep levels View Details
Keywords: by Kara Baskin; Aerospace
  • December 2018 (Revised June 2021)
  • Supplement

Bulb 2017: Launch

By: John R. Wells and Benjamin Weinstock
On August 21, 2015, Amit Gudka and Hayden Wood, co-founders of Bulb Ltd. (Bulb) launched a new business to supply energy to the United Kingdom’s 27 million residential homes with a promise of 100% renewable electricity at affordable prices. By the end of March 2017,... View Details
Keywords: Green Energy; Start-up; Launch; Customer Acquisition; Customer Churn; Customer Engagement; Electricity; Resources; Growth Strategy; B-Corp; Entrepreneurial Management; Entrepreneurial Journey; Entrepreneurial Financing; Renewable Energy; Business Startups; Growth and Development Strategy; Business Model; Working Capital; Product Launch; Customers; Growth Management; Business Plan; Decision Making; United Kingdom
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Wells, John R., and Benjamin Weinstock. "Bulb 2017: Launch." Harvard Business School Supplement 719-441, December 2018. (Revised June 2021.)
  • 21 Mar 2016
  • Lessons from the Classroom

When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)

It’s one thing to look at the entertainment business from an executive’s point of view. It’s quite another to see it through the eyes of a professional basketball player, supermodel, or actress. That mix... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation; Sports; Media & Broadcasting; Education
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