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Show Results For
- All HBS Web
(12,578)
- People (15)
- News (5,832)
- Research (2,870)
- Events (271)
- Multimedia (1,032)
- Faculty Publications (922)
- 16 Dec 2020
- News
How Can Managers Avoid Greenwashing?
- 05 Sep 2011
- News
Why Life is Hard For First Time Entrepreneurs
- 19 Sep 2011
- News
Rules clash could limit money fund rates--Fidelity
- 20 Feb 2020
- News
Mapping Out a Fulfilling Retirement
- 17 Sep 2019
- News
Young People Are Going to Save Us All From Office Life
- 04 Jul 2019
- News
How immigrant entrepreneurs get their start in the U.S. economy
- 24 May 2018
- News
Dean Nohria Addresses the Class of 2018
- 09 May 2017
- News
The Minimum Wage Eats Restaurants
- December 2014 (Revised February 2023)
- Module Note
Legal Analysis: Customers
By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and... View Details
Keywords: Customers; Corporate Accountability; Ethics; Legal Liability; Customer Relationship Management
Goldberg, Lena G. "Legal Analysis: Customers." Harvard Business School Module Note 315-062, December 2014. (Revised February 2023.)
- 13 Apr 2012
- News
Power Poses: Tweaking Your Body Language For Greater Sales Success
- 02 May 2012
- News
How to Make Your Team More Creative
- 16 Dec 2014
- News
H-1B work visa full of uncertainties for immigrants
- 28 Jan 2013
- News
3 Mistakes That Can Thwart a Great Idea
- 01 Jul 2012
- News
Winning friends in new places
- 30 Sep 2013
- News
What you may not be hearing about the ACA
- 19 Jun 2013
- News
How Institutional Theorists Can Help Solve Big Business Problems
- 06 May 2013
- News
Crowdfunding tries to grow up
- 13 Dec 2024
- News