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Show Results For

  • All HBS Web  (12,578)
    • People  (15)
    • News  (5,832)
    • Research  (2,870)
    • Events  (271)
    • Multimedia  (1,032)
  • Faculty Publications  (922)
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  • 16 Dec 2020
  • News

How Can Managers Avoid Greenwashing?

  • 05 Sep 2011
  • News

Why Life is Hard For First Time Entrepreneurs

  • 19 Sep 2011
  • News

Rules clash could limit money fund rates--Fidelity

  • 20 Feb 2020
  • News

Mapping Out a Fulfilling Retirement

  • 17 Sep 2019
  • News

Young People Are Going to Save Us All From Office Life

  • 04 Jul 2019
  • News

How immigrant entrepreneurs get their start in the U.S. economy

  • 24 May 2018
  • News

Dean Nohria Addresses the Class of 2018

  • 09 May 2017
  • News

The Minimum Wage Eats Restaurants

  • Video

SVMP: Summer Venture in Management Program

  • December 2014 (Revised February 2023)
  • Module Note

Legal Analysis: Customers

By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and... View Details
Keywords: Customers; Corporate Accountability; Ethics; Legal Liability; Customer Relationship Management
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Goldberg, Lena G. "Legal Analysis: Customers." Harvard Business School Module Note 315-062, December 2014. (Revised February 2023.)
  • 13 Apr 2012
  • News

Power Poses: Tweaking Your Body Language For Greater Sales Success

  • 02 May 2012
  • News

How to Make Your Team More Creative

  • 16 Dec 2014
  • News

H-1B work visa full of uncertainties for immigrants

  • 28 Jan 2013
  • News

3 Mistakes That Can Thwart a Great Idea

  • 01 Jul 2012
  • News

Winning friends in new places

  • 30 Sep 2013
  • News

What you may not be hearing about the ACA

  • 19 Jun 2013
  • News

How Institutional Theorists Can Help Solve Big Business Problems

  • 06 May 2013
  • News

Crowdfunding tries to grow up

  • 13 Dec 2024
  • News

Know Your HBS Staff: Scott Moore

  • 20 Feb 2022
  • News

Thanks to Remote Work, Many in Gen Z May Never Work in an Office. Will It Matter?

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