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  • All HBS Web  (7,603)
    • People  (3)
    • News  (1,356)
    • Research  (5,011)
    • Events  (123)
    • Multimedia  (55)
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  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
Citation
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Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
  • 27 Sep 2021
  • Blog Post

Working to Change the Food System

living in San Francisco working at a data science startup as a product manager. I have always gravitated toward technology and science throughout my life, and machine learning, artificial intelligence, and View Details
  • Research Summary

Research Summaries

Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


Social Capital... View Details

  • 12 Feb 2020
  • Blog Post

Trying Out New Career Options with SIPs (Short Intensive Programs)

that as a philanthropist, impact investor, board member, employee or corporate partner.   Fintech: Disruptions in Credit, Payments and Real Estate  Faculty: Marco Di Maggio  The advent of new technologies and big View Details
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

exciting. For the other 364 days a year, consumers go out of their way to avoid commercials. Kenny: The case gets into some data about how much brands are spending on advertising, generally speaking. I mean,... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • Web

Sexual Harassment - Race, Gender & Equity

experiences across their careers. We sought to understand what kinds of harassment they experienced and how it affected them, as well as what organizational features were associated with more or less sexual misconduct. This brief report... View Details

    Reinventing State Capitalism

    In this book we study the evolution of corporate governance arrangements that governments have adopted for their state-owned enterprises (SOEs) in the last 20 years. We show that the process of privatization and liberalization of the 1990s and early 2000s created... View Details

    • Research Summary

    The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement

    Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details

    • Profile

    Kiran Gandhi

    turning to her for leadership. She would have answers because of the flexibility and creativity that an MBA can teach you – the ability to pull from different hard and soft skill sets and apply them to dynamic problems. My goal at HBS is... View Details
    Keywords: Entertainment/Media
    • 04 Oct 2018
    • Research & Ideas

    Diversity Boosts Profits in Venture Capital Firms

    ethnically homogenous saw a success rate 26 to 32 percent lower. Despite such strong correlations, the data didn’t necessarily prove one caused the other, since there are a number of confounding factors that... View Details
    Keywords: by Michael Blanding; Banking; Financial Services
    • Web

    Buy Now, Pay Later: Home Finance

    HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details
    • Web

    Power and Influence for Positive Impact | HBS Online

    of Completion from HBS Online. What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Understand how power really works Cultivate power to make an impact Avoid the pitfalls of... View Details
    • March 2015
    • Case

    BOLT: Seed Venture Capital Firm

    By: William A. Sahlman and Robert F. White
    BOLT is a different kind of seed venture capital firm built to serve the needs of early-stage startups at the intersection of hardware and software.

    In the past decade, the cost of entrepreneurial experimentation has dropped dramatically, particularly in web... View Details
    Keywords: Entrepreneurial Finance; Accelerator; Entrepreneurship; Finance; Venture Capital; Applications and Software; Information Infrastructure; Strategy
    Citation
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    Sahlman, William A., and Robert F. White. "BOLT: Seed Venture Capital Firm." Harvard Business School Multimedia/Video Case 815-702, March 2015.
    • Web

    Online Business in Society Courses | HBS Online

    Pay by May 29 $1,850 Certificate Complete any three courses within this subject area to earn a Certificate of Specialization in business in society RECOMMENDED LEARNING PATHWAYS Do you want to dive deeper into business in society to... View Details
    • 01 Dec 2022
    • News

    Action Plan: To the Letter

    fidelity, and consistency?’” Know what message you are sending. Typefaces elicit emotions, Chacko says, and there’s data to help understand how consumers respond. “There is a big difference, for instance, in how consumers rate typefaces... View Details
    Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services
    • 01 Jun 2006
    • News

    Entrepreneur's Notebook with Kevin Przybocki (MBA '91)

    advanced networks were more susceptible to delays and errors. The amount of data en route was huge. If there was an error, you could lose a lot of data. Best decision: Deciding... View Details
    Keywords: Margie Kelley; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
    • Research Summary

    Overview

    By: Roberto Verganti
    Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details
    Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy
    • Web

    Launching Tech Ventures | HBS Online

    This course is part of the Entrepreneurship & Innovation track. Introduction to Launching Tech Ventures START NOW HBS Online now offers this course on-demand, allowing you to begin your learning anytime. No application needed—start your... View Details
    • Web

    Teaching Quantitative Material - Christensen Center for Teaching & Learning

    Providing Assessment & Feedback Sample Class Teaching quantitative material with the case method challenges students to build their capabilities in identifying and solving problems embedded in context, think critically about approaches and assumptions, and grapple with... View Details
    • 16 Dec 2021
    • Blog Post

    African American Student Union Spotlight on STEM

    Impact. When you look at making an impact, a large part of it is rooted in directing funds to places that need it. I did that at a very site-specific level as an engineer — if there was a piece of equipment... View Details
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