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Show Results For
- All HBS Web
(7,653)
- People (9)
- News (1,545)
- Research (5,410)
- Events (17)
- Multimedia (32)
- Faculty Publications (3,731)
- 08 Dec 2015
- First Look
December 8, 2015
Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details
Keywords: Sean Silverthorne
- 07 Oct 2011
- News
Tea’s Time
collection from destinations around the world. Catalonia was a recent focus; in the fall of 2011, look for “Modern Mexico,” with designs inspired by everything from marimba carvings to the artwork of Frida Kahlo and Diego Rivera to coffee bags from Chiapas. Each of... View Details
- 01 Sep 2006
- News
Redefining Health Care
that described why competition in health care had failed. Some health-care experts, he feared, would take offense at any critique written by mere management professors. To the surprise of Porter and coauthor Elizabeth Olmsted Teisberg, an... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
among employees as well as a greater burden on managers sorting out complaints about pay. Should all pay information be shared in an organization? What do you think the effect would be on such things as... View Details
Keywords: by James Heskett
- October 2023 (Revised January 2024)
- Case
Ball: EVA Driving the World's Leading Can Manufacturer (A)
By: Jonas Heese and Susan Pinckney
The case describes Ball’s multi decade history of using Economic Value Added to drive decision making and workforce compensation. In 2016, the company acquired Rexam PLC and became the world’s leading metal beverage container company. Consumer demand for varied... View Details
Keywords: Budgets and Budgeting; Cost Accounting; Financial Reporting; Financial Statements; Buildings and Facilities; Green Building; Mergers and Acquisitions; Customer Satisfaction; Decisions; Forecasting and Prediction; Machinery and Machining; Asset Pricing; Corporate Finance; Capital; Cost; Financial Management; Goods and Commodities; Compensation and Benefits; Executive Compensation; Employee Relationship Management; Goals and Objectives; Resource Allocation; Business Strategy; Corporate Strategy; Food and Beverage Industry; United States; Arizona; California; Texas
Heese, Jonas, and Susan Pinckney. "Ball: EVA Driving the World's Leading Can Manufacturer (A)." Harvard Business School Case 124-002, October 2023. (Revised January 2024.)
- 22 Feb 2022
- News
Case Study: Welcome Aboard
manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
- June 2014
- Case
The Kursk Submarine Rescue Mission — Short Film
By: Anette Mikes and Tom Ryder
During a military exercise in August 2000, a state-of-the-art Russian nuclear submarine, the Kursk, sank in the Barents Sea, triggering global media attention and an international rescue effort.
In addition to Russia's Northern Fleet, two other organizations got... View Details
In addition to Russia's Northern Fleet, two other organizations got... View Details
Mikes, Anette, and Tom Ryder. "The Kursk Submarine Rescue Mission — Short Film." Harvard Business School Multimedia/Video Case 114-709, June 2014.
- 1995
- Chapter
Dealing with Blocking Coalitions and Related Barriers to Agreement: Lessons from Negotiations on the Oceans, the Ozone, and the Climate
Keywords: Agreements and Arrangements; Alliances; Negotiation; Environmental Sustainability; Climate Change
Sebenius, James K. "Dealing with Blocking Coalitions and Related Barriers to Agreement: Lessons from Negotiations on the Oceans, the Ozone, and the Climate." In Barriers to Conflict Resolution, edited by Kenneth Arrow, Robert H. Mnookin, Lee Ross, Amos Tversky, and Robert Wilson, 150–182. New York: W.W. Norton & Company, 1995.
- 10 Aug 2022
- News
Four Ways to Communicate with More Empathy
- 01 Mar 2007
- News
HBS Issues Upbeat 2006 Annual Report
billion, up 13 percent, reflecting strong returns and new gifts. The School’s operating expenses rose 12.4 percent to $345 million, with the growth primarily reflecting increased investments in Executive Education and HBSP, and inflationary pressure on fixed costs such... View Details
- 01 Sep 2008
- News
Balanced Equation
process, managing turnarounds of Carnegie Hall and the Kennedy Center, and three decades of leadership in international finance. He and two of his children recently launched Wolfensohn & Company, LLC, a private investment firm and adviser... View Details
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
they know well; but I am not certain that they’ve really considered the alternatives and what workplace would fit into their broader strategy. And then you have other companies and executives that went remote during the pandemic and are still scared to ask their View Details
- Web
Labor Practices | Baker Library | Bloomberg Center | Harvard Business School
without a lost time accident.” Another image documenting employees’ rights to file complaints captured management and union representatives together at a grievance committee meeting. Pictures of baseball games and other leisure activities... View Details
- 18 Dec 2012
- First Look
First Look: December 18
CEO, rising leader of a firm in transition, and manager of massive complexity-thanks to our incredibly networked and increasingly unpredictable world of business. What if you were in his shoes? If you're a top executive today, you... View Details
Keywords: Carmen Nobel
- 08 Apr 2016
- Research & Ideas
How to Hire a Millennial
looser, more accommodating working relationships. Rather than fighting the “gig economy,” companies should embrace it. That might mean bringing in some promising part-time employees to take hard-to-fill positions rather than flounder... View Details
Keywords: by Joseph Fuller
- 26 Oct 2011
- News
On Top, Down Under
Fookes: Leading the way at one of Australia's premier real estate firms. Photo courtesy Mark Fookes Mark Fookes (AMP 178, 2010) is head of investment management at The GPT Group, a Sydney, Australia, firm that View Details
- 01 Sep 2011
- News
Alumni Book Briefs
loyalty) into a full-fledged management system that results in extraordinary financial and competitive results. They define the fundamental concept of Net Promoter; explain its connection to a company’s growth and sustained success;... View Details
- 01 Jun 2022
- News
Blissful Thinking
salaries and benefits.” Then I’d say, “No, let’s look at the real comp.” Real comp is the tangibles plus the intangibles in a job, and the number-one intangible in a job is social capital—your relationship with your boss and your View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 01 Jun 2010
- News
Michael Depatie
stints with Trammell Crow Company, Residence Inn, Summerfield Suites, La Quinta, and Sunterra. Named CEO in 2006, Depatie oversees 6,500 employees and 50 properties in 23 U.S. cities. It is, he says, “the job of my life.” Kimpton Hotels... View Details
- March 13, 2023
- Article
Sales Teams Need to Stop Focusing on the Customer Funnel
Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking... View Details
Keywords: Customer Experience; Customer Value and Value Chain; Customer Relationship Management; Consumer Behavior
Cespedes, Frank V. "Sales Teams Need to Stop Focusing on the Customer Funnel." Harvard Business Review (website) (March 13, 2023).