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  • All HBS Web  (9,035)
    • People  (16)
    • News  (1,796)
    • Research  (5,182)
    • Events  (53)
    • Multimedia  (77)
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Show Results For

  • All HBS Web  (9,035)
    • People  (16)
    • News  (1,796)
    • Research  (5,182)
    • Events  (53)
    • Multimedia  (77)
  • Faculty Publications  (3,730)
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  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
  • Web

Digital Innovation - Alumni

Transformation Leadership Donor or a Digital Data Design Leadership Donor —please contact Ellen Harkavy, Managing Director of Development, at eharkavy@hbs.edu or 617.495.6883. The HBS Fund Investors Society... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

develop a body of knowledge and theory comparable to those of the true professions, management differs from these other occupations in lacking a set of institutions View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 28 Sep 2023
  • News

Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive

Clubs News Clubs News Guided by Harvard Business School’s mission to educate leaders who make a difference in the world, the HBS Global Alumni Clubs & Associations Network provides thousands of opportunities to create and strengthen connections among and between HBS... View Details
Keywords: Margie Kelley; community service
  • Web

Executive Education - Entrepreneurship

Executive Education Given the importance of innovation and entrepreneurship within organizations, our programs are designed to help seasoned executives transform their thinking and vision in a dynamic global... View Details
  • Web

Rising Leaders for Social Impact Forum | Social Enterprise | Harvard Business School

change in the world. The forum builds a robust community that connects students and alumni who share a passion for social impact; and supports success in the classroom, navigating the unique career path, and challenges and opportunities View Details
  • Blog

Is AI Coming for Your Job?

Ayelet Israeli is the Marvin Bower Associate Professor in the Marketing Unit and cofounder of the Customer Intelligence Lab at the Digital, Data, and Design (D) Institute at HBS. Iavor Bojinov: Those who... View Details
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Care explores the best practices for reorganizing and coordinating care, improving process efficiencies, implementing new reimbursement approaches, and integrating care delivery across practices. You will return with the frameworks and skills to make rigorous value... View Details
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

Permanente’s Colorado region is concerned with the high and growing cost of treating the elderly population. She introduces a new care model, Primary Care Plus, using an interdisciplinary team of a primary... View Details
  • Article

Family Rituals Improve the Holidays

By: Ovul Sezer, Michael I. Norton, Francesca Gino and Kathleen Vohs
Rituals are central to family life. Three studies (N = 1098) tested the relationship between family rituals and holiday enjoyment and demonstrated that family rituals improve the holidays because they amplify family closeness and involvement in the experience. In Study... View Details
Keywords: Happiness; Behavior; Satisfaction; Family and Family Relationships
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Sezer, Ovul, Michael I. Norton, Francesca Gino, and Kathleen Vohs. "Family Rituals Improve the Holidays." Special Issue on the Science of Hedonistic Consumption. Journal of the Association for Consumer Research 1, no. 4 (October 2016): 509–526.
  • Web

Business Economics Online Course | HBS Online

Designed to help you achieve fluency in the language of business, CORe is a business fundamentals program that combines Business Analytics, Economics for Managers, and... View Details
  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

which combined all of Martha's business interests into a single, integrated, synergistic company. What has your business strategy been at MSLO? A key piece has been building a core creative and editorial... View Details
  • 14 Jun 2023
  • News

Dean Datar Meets with Alumni in East Asia

Starting last fall and continuing through the coming year, Dean Srikant Datar is traveling to meet with alumni around the world. On June 5 and 8, more than 300 alumni in East Asia gathered to celebrate and connect with each other at "An Evening with Dean Datar" events... View Details
  • July 2020
  • Case

Amanda and Kristen: Mented Cosmetics

By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Beauty and Cosmetics Industry; Advertising Industry; Public Relations Industry; Chemical Industry; Manufacturing Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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Rogers, Steven, Jeffrey J. Bussgang, and Alterrell Mills. "Amanda and Kristen: Mented Cosmetics." Harvard Business School Case 321-002, July 2020.
  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
  • 01 May 2013
  • News

Raphael Geismar, MBA 2006

For Raphael Geismar, chairman and CEO of Stumec, a French supplier of tools and equipment to the railway industry, the attraction to HBS was part aspiration, part continuity. “In France and everywhere,”... View Details
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

designed to be big enough that forgoing the bulk purchase to buy a smaller number of days implied a cost of credit at least as high as a typical payday loan. Seeing a lot View Details
Keywords: by Ray Kluender; Insurance
  • Person Page

Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

  • Web

Payment and Financial Aid - HBS Online

provided upon course completion, you may not use it to pay for an HBS Online course, unless the award directly reimburses you. Federal financial aid, except for eligible participants enrolled in the undergraduate credit option of CORe.... View Details
  • August 2023 (Revised April 2024)
  • Case

eBee: Affordable Mobility for Africa

By: Ramon Casadesus-Masanell and Gamze Yucaoglu
The case opens in March 2023, as Sten van der Ham and Jaap Maljers, CEO and co-founder of eBee, an electric bike (e-bike) company in Africa, are contemplating the different avenues for growth and path to profitability for the young and ambitious company. In 2023, the... View Details
Keywords: Business Model; Business Startups; Growth and Development Strategy; Business Strategy; Bicycle Industry; Africa; Kenya
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Casadesus-Masanell, Ramon, and Gamze Yucaoglu. "eBee: Affordable Mobility for Africa." Harvard Business School Case 724-360, August 2023. (Revised April 2024.)
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