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  • October 1993 (Revised February 1995)
  • Case

MCI Vision (A) (Condensed)

By: Frank V. Cespedes
Concerns the development, introduction, and first-year sales performance of Vision, a telecommunications service aimed at small- and medium-sized businesses. Introduced in 1990, Vision surpassed goals in that year, but was significantly below target in the first... View Details
Keywords: Change Management; Cost vs Benefits; Decision Choices and Conditions; Goals and Objectives; Management Analysis, Tools, and Techniques; Marketing Strategy; Product; Sales; Competitive Strategy; Valuation
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  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

The health insurance system in the United States is broken, and business is paying the price. Employers' insurance premiums reached an estimated $450 billion in 2000, and then shot up again, at three times... View Details
Keywords: by Regina E. Herzlinger
  • 18 Oct 2011
  • First Look

First Look: October 18

giving a subsidy as a lump sum to offset capital costs is more effective. This has different regulatory implications for urban and rural settings where the environmental objectives may differ. Bouncing Out... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Crisis in Health Care Authors:Robert S. Kaplan and Michael E. Porter Publication:Harvard Business Review 89, no. 9 (September 2011) Abstract Existing health care costing systems have serious flaws that make... View Details
Keywords: Sean Silverthorne
  • 10 May 2016
  • First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

and economics. A focal attribute of communication is miscommunication. We model this key characteristic as a noise in the messages communicated, so that the sender of a message is uncertain about its perception by the receiver, View Details
Keywords: Martha Lagace
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

niches. They report that "nearly 70 percent of managers admit that excessive complexity is raising their costs and hindering their profit growth." In other words, there is a trade-off between... View Details
Keywords: by James Heskett; Consumer Products
  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

of intellectual property theft by foreign competitors grows and secrecy becomes a more attractive strategy for firms to protect and capitalize on their innovations, this question is becoming increasingly... View Details
Keywords: by Kristen Senz
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

estimates are often wildly divergent. Organizations also need to look at their activities, and really map out how much each of these activities is costing them. How do you take available resources View Details
Keywords: by Manda Salls
  • 16 Mar 2010
  • First Look

First Look: March 16

peripheral locations. If the goal of state and local policy makers is to encourage venture capital investment, outperformance of non-local investments suggests that policy makers might want to mitigate costs... View Details
Keywords: Martha Lagace
  • January 2021
  • Article

COVID-19 Hasn't Been a Tipping Point for Value-Based Care, but It Should Be

By: Thomas W. Feeley
Four out of five health care provider organizations are suffering ongoing losses as a result of the COVID-19 pandemic, according to the recent NEJM Catalyst Insights Council survey on value-based payment and care. Yet Council members, who are still largely entrenched... View Details
Keywords: Value-based Health Care; Health Pandemics; Health Care and Treatment; Cost
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  • 10 Sep 2013
  • First Look

First Look: September 10

immigrants have a disproportionate impact among the very highest achievers (e.g., Nobel Prize winners). Studies regarding the impact of immigrants on natives tend to find limited consequences in the short-run, while the results in the... View Details
Keywords: Sean Silverthorne
  • Profile

Omowale Casselle

because they have exhausted all other possibilities and have now escalated to me so I can make a decision. Knowing that decisions have consequences and not making the right... View Details
Keywords: Technology; Consumer Products
  • 25 Jul 2011
  • Research & Ideas

How Disruptive Innovation is Remaking the University

That is no longer true, though, for any but a relative handful of institutions. Costs have risen to unprecedented heights, and new competitors are emerging. A disruptive technology, online learning, is at... View Details
Keywords: by Clayton M. Christensen & Henry J. Eyring; Education
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

feeling pressure from green investors to take steps that can cost them billions of dollars. But if you go to a coal company or most utilities or big railroads that carry coal, they will do what the government requires View Details
Keywords: by Staff
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

self-conscious focus on increasing safety and effectiveness—which compelled workers to adopt a set of work practices that supported deep and ongoing learning—had the secondary View Details
Keywords: Sean Silverthorne
  • May 2024
  • Supplement

Forest Park Capital (A)

By: Richard S. Ruback and Royce Yudkoff
During the Covid-19 Pandemic in 2020, Betsy Harbison formed the search fund Forest Park Capital with the intention of purchasing a small business. The case conveys the details of Betsy’s final decision at the terminus of her search, between a software company... View Details
Keywords: Search Fund; Entrepreneurship Through Acquisition; Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Problems and Challenges; Tourism Industry; Web Services Industry; North America; Missouri
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  • 24 Jan 2012
  • First Look

First Look: Jan. 24

create net benefits for society but would also involve costs frequently lack the necessary support to be enacted because losses loom larger than gains psychologically. To reduce the harmful consequence of... View Details
Keywords: Sean Silverthorne
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

statistics showcasing the combined cost of white collar crime. Accounting scandals: $40 billion per year. Insurance fraud: $80 billion. "Wardrobing" (purchasing a new outfit, wearing it for a night on the town, View Details
Keywords: by Carmen Nobel; Financial Services
  • 12 May 2016
  • Research & Ideas

When Mass Shootings Lead to Looser Gun Restrictions

potential reason that voters and political parties can’t even agree on which laws they should target, and whether to loosen or tighten them,” says Malhotra, the Eli Goldston Professor of Business... View Details
Keywords: by Carmen Nobel