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Publications

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    Will Work-from-Home Work Forever?

    The pandemic may be winding down, but that doesn’t mean we’ll return to full-time commuting and packed office buildings. The greatest accidental experiment in the history of labor has lessons to teach us about productivity, flexibility, and even reversing the... View Details
    • July 2020
    • Article

    Yiqing xia zhongguo qiye de duice xuanze [Lessons from Chinese Companies' Response to COVID-19]

    By: Das Narayandas, Vinay Hebar and Liangliang Li
    China was weeks ahead of the rest of the world in dealing with the pandemic and its fallout. To understand what's next, the authors conducted a series of 20 in-depth, in-person interviews, as well as a large-scale survey of more than 350 senior executives to ascertain... View Details
    Keywords: Management; Innovation and Management; Health Pandemics; Organizational Change and Adaptation; Asia; China
    Related
    • 17 Jun 2020
    • News

    Five Ethical Challenges Employers Will Face as They Reopen

    • 13 Apr 2020
    • News

    4 things workers need from their companies right now

    • 14 Jun 2021
    • News

    Onboarding Summer Interns in a Virtual Work Environment: An Experiment Highlights the Pros and Cons of “Virtual Water Coolers”.

    • 14 Sep 2020
    • News

    The Falling Tides of lIfe

    • 11 Apr 2020
    • News

    COVID-19, A 360 Perspective!

    • February 2023 (Revised October 2023)
    • Case

    Amazon and the Future of Organized Labor

    By: Reshmaan Hussam, Trevor Fetter and Grace Liu
    From their peak in the 1950s, private-sector labor unions in the United States declined rapidly in membership and influence, decade after decade. But growing inequality—especially visible during the COVID-19 pandemic—sparked new interest in labor and organizing.... View Details
    Keywords: Working Conditions; Labor Unions
    Related
    • 2021
    • Case

    Leading Through Challenging Times: Atlanta Mayor Keisha Lance Bottoms

    By: Michael Norris, Rawi Abdelal and Kimberlyn Leary
    Keisha Lance Bottoms took office as Mayor of Atlanta in 2018 with a progressive agenda and hopes to “keep Atlanta moving forward, leaving no one behind.” She was an Atlanta native, had previously served as a local judge and city councilor, and came into office with... View Details
    Keywords: Leadership; City; Problems and Challenges; Health Pandemics; Social Issues; Economy; Atlanta; United States
    Related
    • Article

    Ushering in Safe, Effective, Secure, and Ethical Medicine in the Digital Era

    By: William J. Gordon, Andrea Coravos and Ariel Dora Stern
    From clinical trials to care delivery, advanced, digitally enabled technologies and analytics offer new approaches to how we think about medicine, health, and biology. The COVID-19 pandemic has accelerated this conversation, and forced a roadmap, once measured in years... View Details
    Keywords: Digital Medicine; Health Care and Treatment; Technological Innovation; Safety; Ethics
    Related
    • 22 Apr 2020
    • News

    Covid-19 in Africa: Navigating Short and Long Term Strategies

    • 01 Jul 2020
    • News

    How to Build an ESG Portfolio – And Why You Should

    • July 2023
    • Supplement

    Schuberg Philis: From Success to Significance (B)

    By: Thomas J. DeLong and Daniela Beyersdorfer
    Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details
    Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Consulting Industry; Europe; Netherlands
    Related
    • 27 May 2021
    • News

    Returning to the Office

    • 09 Apr 2020
    • News

    Managing Through Crisis: Who Needs Capitalism Anyway?

    • January 2009
    • Case

    When Supply is of Public Interest: Roche & Tamiflu

    The case focuses on the challenges of Roche maintaining a supply network for a global influenza pandemic response initiative based on its antiviral drug Tamiflu. The Roche group is a 40 billion CHF company consisting of a pharmaceutical division and a diagnostic... View Details
    Keywords: Global Strategy; Health Pandemics; Distribution; Logistics; Production; Supply Chain Management; Performance Capacity; Pharmaceutical Industry
    Related
    • August 2022 (Revised October 2022)
    • Case

    Sian Flowers: Fresher by Sea?

    By: Willy C. Shih, Michael W. Toffel and Pippa Tubman Armerding
    The setting for this case is the Sian Flowers, a company headquartered in Kitengela, Kenya that exports roses to predominantly Europe. Because cut flowers have a limited shelf life and consumers want them to retain their appearance for as long as possible, Sian or its... View Details
    Keywords: Supply Chain; Supply Chains; Sustainability; Sustainable Agriculture; Sustainability Reporting; Carbon Emissions; Supply Chain Management; Quality; Ship Transportation; Cost Management; Agriculture and Agribusiness Industry; Africa; Kenya; Netherlands; Europe
    Related
    • 28 Sep 2021
    • News

    World Can Have Covid Boosters and Its First Doses, Too

    • 12 PM – 1 PM EDT, 26 May 2021
    • Virtual Programming

    Perspectives in Health: On Biotechnology Capital Strategy and the Future of Therapeutics

    HBS Professor Amitabh Chandra will lead a discussion with Katrine Bosley to discuss the explosion of new ideas, capital in Life Sciences and the implications this has on the next generation of therapeutics. This hour-long discussion will include a Q&A for participants... View Details
    • 10 Oct 2020
    • News

    Sustainability Investors Shift Their Focus to Social Issues