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  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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  • June 2013
  • Case

Ken Traub at American Bank Note Holographics

By: Suraj Srinivasan and Michael Norris
Ken Traub is hired as CFO for American Bank Note Holographics, the market-leading security holograph company in January 1999, but discovers on his first day that the company has misstated its financials and resigns. After consulting with the company for the next... View Details
Keywords: Information Technology; Moral Sensibility; Earnings Management; Crime and Corruption; Personal Development and Career; Management Teams; Technology Industry; Service Industry; United States
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    Max H. Bazerman

    Max H. Bazerman is Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. His recent books... View Details
    Keywords: management consulting; management consulting; management consulting
    • October 2009
    • Article

    Making Time Off Predictable—and Required

    By: Leslie Perlow and Jessica L. Porter
    People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details
    Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry
    Related
    • 16 Feb 2023
    • HBS Case

    ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

    The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
    Keywords: by Lane Lambert; Financial Services
    • 11 Jul 2023
    • Blog Post

    Second Life: Reflections on Complementing Success with an Encore Career

    In 2015, Steve Kloeblen retired and thought he was done with the corporate world. A graduate of HBS Executive Education’s General Management Program, Kloeblen had more than 30 years of experience with IBM, culminating with his transition... View Details
    • 06 Oct 2021
    • News

    Robots Are Hiding 27 Million Workers from Employers Who Need Them

      D. Quinn Mills

      Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics.  He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details

      Keywords: consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting

        Gerald Zaltman

        *Joined Harvard Faculty: 1991
        Prior Faculty Appointments: Northwestern University, 1968-75;
        University of Pittsburgh, 1975-91

        *Doctoral Degree in Sociology Received from: The John Hopkins University;
        MBA Degree Received from: The University of... View Details

        Keywords: advertising; apparel; automotive; beverage; biotechnology; consumer products; entertainment; financial services; food; health care; marketing industry; pharmaceuticals; retailing; sports; telecommunications
        • 28 Oct 2010
        • Working Paper Summaries

        The Distinct Effects of Information Technology and Communication Technology on Firm Organization

        Keywords: by Nicholas Bloom, Luis Garicano, Raffaella Sadun & John Van Reenen; Technology
        • 14 Jul 2003
        • Research & Ideas

        Understaffed and Overworked: What Now?

        when you're not in the room," he says. "The last thing we need when things are tough is to have people tell us what they think we want to hear." Manage Up "Remind your superiors about your added responsibilities,"... View Details
        Keywords: by Paul Michelman
        • 14 Sep 2021
        • Blog Post

        Top 5 Myths About HBS

        Chad Losee, Managing Director of MBA Admissions and Financial Aid, recently sat down with Cyril Straughn-Turner, second-year MBA student and Chief Admissions Ambassador, for a “Busting HBS Myths” event aimed at demystifying what business... View Details
        • 01 Jun 2012
        • News

        Faculty Books

        challenges the notion that managers must be constantly plugged in to be successful. In fact, this 24/7 mentality is counterproductive. Based on an experiment she conducted at the Boston Consulting Group as... View Details
        Keywords: Professor Amy C. Edmonson; Professor Boris Groysberg; Professor Josh Lerner; Teaching Fellow Ann Leamon; Professor Leslie A. Perlow; Professor of Management Practice Felda Hardymon;; social media; Finance
        • January 2009
        • Article

        From Regional Star to Global Leader

        By: Nitin Nohria
        Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details
        Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris
        Related
        • September 2006 (Revised November 2006)
        • Case

        Cathy Benko: WINning at Deloitte (A)

        By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
        Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's... View Details
        Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender; Consulting Industry; United States
        Related
        • March 2000 (Revised August 2000)
        • Case

        Ethan Berman at RiskMetrics Group (A)

        Ethan Berman, CEO of J.P. Morgan's risk management spinoff, has grown RiskMetrics Group (RMG) from a small team of 30 to a 70-person firm contemplating an IPO. Along the way, the consensus-based decision-making process that he espoused started to prove unwieldy; his... View Details
        Keywords: Organizational Change and Adaptation; Management Style; Business Growth and Maturation; Decision Making; Consulting Industry; Consulting Industry
        Related
        • July 2006 (Revised February 2007)
        • Case

        LinkedIn (A)

        By: Mikolaj Jan Piskorski
        In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members could contact each other through trusted intermediaries on the network to offer or seek jobs, consulting engagements,... View Details
        Keywords: Risk and Uncertainty; Business Growth and Maturation; Internet and the Web; Social and Collaborative Networks; Business Startups; Growth and Development Strategy; Service Industry
        Related
        • August 2000 (Revised September 2000)
        • Case

        Extraprise

        By: Srikant M. Datar, Krishna G. Palepu and Sarah S. Khetani
        In the three years since it was founded, the Boston-based Internet strategy consulting firm, Extraprise, has changed its strategy three times. Jennifer Gabler, the CFO, considers what kinds of control systems she can put in place to ensure the company can continue to... View Details
        Keywords: Information Management; Management Analysis, Tools, and Techniques; Mathematical Methods; Information Technology; Outcome or Result; Business Growth and Maturation; Growth and Development Strategy; Web Services Industry; Information Technology Industry; Boston
        Related
        • 31 May 2019
        • News

        Americans feel a burden to future-proof their jobs, while the French are relying on government

        • 31 Oct 2023
        • HBS Case

        Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

        client and the industry to yield better results. Ultimately, there are clear expectations for how consultants should handle these dilemmas. As these three cases illustrate, consultants can use certain... View Details
        Keywords: by Michael Blanding; Consulting