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  • January 1992 (Revised August 1992)
  • Case

Lexon Corp. (B)

By: Lynn S. Paine
Lexon Corp. lawyers must decide how to respond to two lawsuits challenging the company's interception of electronic mail on privacy grounds. They must also formulate a company policy on e-mail. One suit was filed by an employee dismissed from her job after asking that... View Details
Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Lawsuits and Litigation; Computer Industry; California
Related
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

companies, lift outs represent a gamble on credibility, portability of performance, and human capital. Such moves may destroy relationships—with former colleagues, clients, and vendors—and impair the employees’ effectiveness for years to... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • January 1992 (Revised August 1992)
  • Case

Lexon Corp. (A)

By: Lynn S. Paine
A general manager at Lexon Computer Corp. must decide whether interception and surveillance of employees' e-mail is acceptable company practice, and whether to follow the advice of his computer operations manager who wants to fire the person who complained that the... View Details
Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Computer Industry
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  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

improvement in safety climate." “They're not going to get better by picking the right problem. They're going to get better by becoming better problem-solvers.” One reason for this is that employees are more likely to buy into improvement... View Details
Keywords: by Paul Guttry
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

style and personality; it could be language. Language is a barrier. I'm teaching in an executive program right now and the Koreans and the Japanese speak very rarely. It's not that they don't have a lot to contribute, it's that they can... View Details
Keywords: by Sean Silverthorne
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

stations,” the Journal reported. “Doing a layoff for the right reason is not just smart strategically, it’s smart organizationally.” Two months earlier, in July, Intuit CEO Sasan Goodarzi published a note in the financial software firm’s... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

mankind is looking at the actual cause right now, and consequently that human innovation is not focusing on solving the right problem." Others were concerned about the... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

into the workplace means creating a place where it's all right for people to bring their whole selves, with all their talents and complex emotions; where there's enough safety so that people can speak the truth openly at meetings, rather... View Details
Keywords: by Marguerite Rigoglioso
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

positively by Visa cardholders became the basis for a cause-related marketing collaboration in which Visa donates to RIF a percentage of charges during certain periods when the reading program is promoted. Another unexpected fit is that between the View Details
Keywords: by James Austin
  • 22 Oct 2018
  • Sharpening Your Skills

Motivate Me, Please

governments to get citizens to do the right thing. Hiding From Managers Can Increase Your Productivity Forget management by walking around. Decreasing workplace transparency can increase worker productivity. Money and Quotas Motivate the... View Details
Keywords: by Sean Silverthorne
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

instruction manual to follow for guaranteed results. Also, performance gains won't show up instantaneously. In a learning mode, it's awkward. It's a transition, or we hope it is anyway, because there is no guarantee we are doing the right... View Details
Keywords: by Sarah Jane Gilbert
  • January 1992 (Revised December 1994)
  • Background Note

Note on E-Mail and Privacy: U.S. Law and Company Policies

By: Lynn S. Paine
Describes the legal landscape of employee privacy as it applies to e-mail interception: the various legal theories on which a privacy claim might be based and proposed federal legislation relevant to the subject. Also describes the policies companies like UPS,... View Details
Keywords: Risk and Uncertainty; Information; Rights; Government Legislation; Internet and the Web; Interpersonal Communication; Ethics; Theory; Policy; Employees
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  • 18 Apr 2012
  • Research & Ideas

HBS Cases: Who Controls Water?

Although much of the globe is awash in it, the allocation of water for human consumption is anything but easy. As the planet's population grows, urbanizes, and is subjected to climate change, many experts foresee a global water crisis... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

the right coaching in order to help to achieve a high self esteem...” Having inspired the question in the title, Joel then seemed to answer it by saying, “I think the answer lies in the demands of the role you hoped they’d fill. As a... View Details
Keywords: by James Heskett
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

don't know enough about the human brain to make hiring judgments based on monitoring activity within certain parts of the brain, or about the people who plan to use neuromanagement or about their motives I caution you to be careful what... View Details
Keywords: by James Heskett
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

more appealing since it comprises a higher-than-normal proportion of women (especially when gymnastics and swimming are featured) compared to typical sports programs. The TV tradition of "up-close-and-personal" human interest... View Details
Keywords: Re: Multiple Faculty; Sports
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

the right thing to do is for shareholders as a whole. This uncertainty is a burden on managers and one that will force them not to choose investments, mergers, and accounting decisions based on the details of their contracts. Rather, they... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Summing Up How best is denial managed? Denial is endemic to management. It is a natural part of human nature, closely related to the survival instinct. It can be useful or disastrous. And it can be managed. That sums up at least many of... View Details
Keywords: by Jim Heskett
  • June 25, 2022
  • Guest Column

CEOs Didn't Make the Roe Decision. It's Still Their Problem to Solve

By: Sandra Sucher
Keywords: Health Care and Treatment; Trust; Rights; Government Legislation; Social Issues; Employee Relationship Management; Corporate Social Responsibility and Impact; United States
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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

It's a funny image that touches the underlying anxiety some firm leaders express about managing and maximizing human resources. When their people get on the elevator at night, there's no guarantee they'll be back the next day. More than... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

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