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  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

the shop floor. The second concerned the ways in which firms used that data in meetings and how they set targets, from upper management to frontline workers. The third had to do with human resources, looking at how workers were hired,... View Details
Keywords: by Michael Blanding
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

employees, while maintaining the safety and flexibility to weather an uncertain path ahead. Jeffrey Polzer (@jeffpolzer) is the UPS Foundation Professor of Human Resource Management in the Organizational View Details
Keywords: by Kristen Senz
  • Web

Business & Environment - Faculty & Research

members focus on corporate environmental strategy, operations and reporting; sustainable cities and infrastructure; the role of government and environmental policy; clean energy generation and demand-side energy efficiency; and the effective management of natural... View Details
  • Web

2023 Reunion Presentations - Alumni

Behavioral Finance and Financial Stability Project, have made tremendous strides in predicting financial market crashes, panics, and crises. Participants left this session understanding the state of the art in identifying financial market... View Details
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

that diversity is good overall.” What’s driving these decisions? Chang speculates that a behavioral phenomenon known as “loss aversion,” in which people focus on avoiding losses rather than reaping potential gains, might be influencing... View Details
Keywords: by Michael Blanding
  • Research Summary

Leadership and Leadership Development: An Ontological Approach

This summarizes my research program over the last twelve years (with my co-investigators Werner Erhard, Steve Zaffron, and more recently Kari Granger) in which the objective has been to rigorously distinguish leader and leadership and to create a technology for... View Details

  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

practices. Rachel Layne: People may assume that algorithms are unbiased, but that’s not always the case. Where does bias creep in? Ayelet Israeli: There are several sources of algorithmic bias. One is due to historical human bias. When... View Details
Keywords: by Rachel Layne
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

and to continue to create solutions that bring people out of poverty—which has been shown to dramatically impact the health of our environment and humanity at large. Ultimately, we learned that we must change our View Details
Keywords: Margie Kelley
  • 28 Apr 2015
  • First Look

First Look: April 28

from CEOs to frontline workers commits preventable mistakes-for example, underestimating how long it will take to finish a project or focusing too much on information that supports their current view. It is extraordinarily difficult to rewire the View Details
Keywords: Sean Silverthorne
  • March–April 2014
  • Article

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
Keywords: Performance Productivity; Salesforce Management; Compensation and Benefits
Related
  • 26 Jan 2016
  • First Look

January 26, 2016

disclosure. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50424 forthcoming American Economic Review: Papers and Proceedings Productivity and Selection of Human Capital with Machine Learning By: Chalfin, Aaron, Oren... View Details
Keywords: Sean Silverthorne
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

that included retail, financial services, and health care. Tip-offs to toxicity The data reveal three traits that indicate which would-be hire needs a warning label. Human resources managers should be alert to signs an applicant is... View Details
Keywords: by Roberta Holland
  • 08 Dec 2006
  • Working Paper Summaries

When Learning and Performance are at Odds: Confronting the Tension

Keywords: by Sara J. Singer & Amy C. Edmondson
  • 30 Nov 2015
  • Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

as a doctoral student at the University of California, San Diego, where she conducted a series of laboratory and field experiments with UCSD’s Uri Gneezy, a professor of economics and strategy, and Ayelet Gneezy, an associate professor of View Details
Keywords: by Carmen Nobel
  • 2021
  • Working Paper

False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight

By: Jillian J. Jordan and Roseanna Sommers
Moral engagement is a key feature of human nature: we hold moral values, condemn those who violate those values, and attempt to adhere to them ourselves. Yet moral engagement can make us appear hypocritical if we fail to behave morally. When does moral engagement risk... View Details
Keywords: Moral Engagement; Hypocrite; Dishonesty; Moral Values; Moral Sensibility; Behavior; Values and Beliefs
Related
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract... View Details
Keywords: Sean Silverthorne
  • May 2019
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
Related
  • 2012
  • Chapter

The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort

By: Kevin J. Boudreau and Karim R. Lakhani
Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational enterprises, government agencies, etc.) utilizing varied work approaches. Here we speculate on one possible explanation for this... View Details
Keywords: Innovation and Invention; Applications and Software; Product Development; Organizations; Employees; Behavior; Competition; Cooperation; Creativity; Information Technology Industry
Related
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated... View Details
Keywords: by Pamela Reynolds
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

time, many of the ideas from Chinese culture might not translate easily into a Western context," he says. "You have to find a way to generate a common platform to appeal to both sides." In a forthcoming article in the journal Organizational View Details
Keywords: by Michael Blanding