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Show Results For
- All HBS Web
(594)
- People (4)
- News (225)
- Research (256)
- Events (4)
- Multimedia (9)
- Faculty Publications (160)
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
guarantee a reliable base of customers during the workday, he says. In the stand-alone locations, Dozie is in the unusual position of teaching his customers to linger. “In Nigeria, people don’t have a lot of places to go outside of a restaurant or View Details
- 10 Mar 2021
- News
Chasing the Silver Tsunami
via fax and phone, as nurses and patients struggled to find available and appropriate facilities and services. “It’s so obvious that if you live in a world where there are things like TripAdvisor and Yelp and Hotels.com, where you can find information and book View Details
- 01 Jun 2006
- News
One-on-One with Tom Oreck
Boulder, Colorado. The building next door to our Long Beach plant is our call center. We shut that down and transferred that function to third-party centers in Phoenix and Denver. We also did a planned shutdown at the plant and moved certain critical components... View Details
- 01 Jun 2020
- News
Keeping the Beat
coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education,... View Details
- 22 Nov 2024
- News
Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone
Healthcare Alumni Conference Marks 25 Years The HBS Healthcare Alumni Association (HBSHAA) hosted its 25th Annual Conference at the Charles Hotel in Cambridge on November 7, and once again offered an exclusive agenda that was jam-packed... View Details
Keywords: Margie Kelley
- 25 Jan 2011
- First Look
First Look: Jan. 25
and development of its employees. Historically, this training had taken place at hotels and conference centers not affiliated with Deloitte. The idea for the construction of a special-purpose, Deloitte-owned learning facility had been... View Details
Keywords: Sean Silverthorne
- 04 May 2018
- News
How to Win the Kentucky Derby
race? Finley: It's on a lot of bucket lists. On Saturday morning, you wake up and you can just feel it. And every hotel for 50 miles around the city is packed with people that have come in to be at the Kentucky Derby. So you'll see all... View Details
Keywords: horse racing
- 06 Dec 2013
- Op-Ed
HBS Faculty Remember Nelson Mandela
I use to describe this leadership model: leading from behind . I think it captures the type of leader I'm talking about. I got the idea from reading Nelson Mandela. Several years ago-jet-lagged in my hotel room in Cape Town, overlooking... View Details
- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
to hear from the business, political and community leaders from Hong Kong and beyond,” says Alison Chan (MBA 2002), the Conference Chair and club president. "This is the event that our alumni look forward to attending every year.” Held at the Conrad View Details
Keywords: Margie Kelley
- 01 Apr 2000
- News
Real World Issues Aired at Student Led Conferences
women in corporate Asia were some of the choices for the afternoon's panels, which also included sessions on intellectual property, direct investment in Asia, and entertainment and media in Asia. The final event was the Shanghai Ball, an extravaganza held at the Copley... View Details
Keywords: Mary Ellen Gardner
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
a 15-minute drive from our campus. One of the hijackers had spent his last night at the Charles Hotel in Cambridge, a 13-minute walk from where we were sitting. “Today is obviously not an ordinary day,” she continued, battling mightily to... View Details
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
bookseller might only recommend books that are similar to previous purchases. Or if someone “likes” a fancy Manhattan hotel on Facebook, her Facebook friends might not invite her on an overnight hike in the woods. Or, more seriously, a... View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
should ever walk into an office and have the door closed or feel she has to show up alone to a hotel room?” Companies should also provide employees with extensive training about what constitutes sexual harassment—and they need to go... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2012
- First Look
First Look: November 13
813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer... View Details
Keywords: Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407006 Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel Harvard Business School Case 106-029 The MGM Grand View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- News
Homeschooled
can get back to the level of preparedness they need to be at. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return... View Details
- 25 Nov 2014
- First Look
First Look: November 25
https://hbr.org/product/venture-capital-at-the-harvard-management-company-in-historical-perspective/815047-PDF-ENG Harvard Business School Case 415-021 McKinsey & Co.-Protecting Its Reputation (A) On Tuesday, March 15, 2011, all 1,200 global Partners of McKinsey... View Details
Keywords: Carmen Nobel
- Web
Creating Inclusive Recruiting Events in a Time of Innovation - Recruiting
place, organizations planning to hire full-time employees or interns in the coming year are reviewing their recruiting processes and seeking to innovate. For some, recruiting events once held in large hotel ballrooms or quaint coffee... View Details
- 08 Nov 2016
- First Look
November 8, 2016
Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business, uses Balanced Scorecard (BSC) metrics to promote both consistency of service and an entrepreneurial attitude... View Details
Keywords: Sean Silverthorne
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Survival usually required some degree of “restructuring the organization.” A real estate CEO provided an example: “We had the option to shut down our hotel business but decided to keep it open and offer it as housing to international... View Details