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  • 12 Oct 2017
  • HBS Seminar

Dennis Zhang, Washington University, St. Louis

    Work‐from‐anywhere: The productivity effects of geographic flexibility

    An emerging form of remote work allows employees to work‐from‐anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work‐from‐home (WFH) programs offer the worker temporal flexibility,... View Details
    • Working Paper

    The Returns to Skills During the Pandemic: Experimental Evidence from Uganda

    By: Livia Alfonsi, Vittorio Bassi, Imran Rasul and Elena Spadini
    The Covid-19 pandemic represents one of the most significant labor market shocks to the world economy in recent times. We present evidence from a field experiment to understand whether and why skilled and unskilled workers were differentially impacted by the shock, in... View Details
    Keywords: COVID-19 Pandemic; System Shocks; Labor; Competency and Skills; Development Economics; Uganda
    Related
    • June 2017
    • Article

    Creating Reciprocal Value Through Operational Transparency

    By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
    We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
    Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
    Related

      The Uneven Impact of Generative AI on Entrepreneurial Performance

      There is a growing belief that scalable and low-cost AI assistance can improve firm decision-making and economic performance. However, running a business involves a myriad of open-ended problems, making it hard to generalize from recent studies showing that generative... View Details

        Jill J. Avery

        Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

        Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
        • June 23, 2021
        • Article

        Research: When A/B Testing Doesn't Tell You the Whole Story

        By: Eva Ascarza
        When it comes to churn prevention, marketers traditionally start by identifying which customers are most likely to churn, and then running A/B tests to determine whether a proposed retention intervention will be effective at retaining those high-risk customers. While... View Details
        Keywords: Customer Retention; Churn; Targeting; Market Research; Marketing; Investment Return; Customers; Retention; Research
        Related
        • Article

        Inviting Consumers to Downsize Fast-Food Portions Significantly Reduces Calorie Consumption

        By: Janet Schwartz, Jason Riis, Brian Elbel and Dan Ariely
        Policies that mandate calorie labeling in fast-food and chain restaurants have had little or no observable impact on calorie consumption to date. In three field experiments, we tested an alternative approach: activating consumers' self-control by having servers ask... View Details
        Keywords: Food; Labels; Consumer Behavior; Interpersonal Communication; Motivation and Incentives; Health Industry; Food and Beverage Industry
        Related
        • 13 Apr 2012
        • HBS Seminar

        Drazen Prelec, Professor of Management Science and Economics at MIT Sloan School of Management

        • 2023
        • Working Paper

        The Buy-In Effect: When Increasing Initial Effort Motivates Behavioral Follow-Through

        By: Holly Dykstra, Shibeal O'Flaherty and A.V. Whillans
        Behavioral interventions often focus on reducing friction to encourage behavior change. In contrast, we provide evidence that adding friction can promote long-term behavior change when behaviors involve repeated costly efforts over longer time horizons. In... View Details
        Keywords: Friction; Behavior; Environmental Sustainability; Transportation; Outcome or Result
        Related
        • 09 Oct 2019
        • Research & Ideas

        For Better Ideas, Bring the Right People to the Brainstorm

        neutral, or even harmful to minting winning ideas. Testing for personality Koning and Hasan detail their findings in the paper Conversations and Idea Generation: Evidence from a Field Experiment, to be published in Research Policy this... View Details
        Keywords: by Michael Blanding
        • 24 Oct 2024
        • Blog Post

        Trailblazing Success with Global Reach and Impact: Scott Wallinger (AMP 82, 1979)

        years of forestry business experience. HBS was transformative. For the first time, I was learning about international business and gaining insights from people across different industries. The case method challenged me to think critically, and my classmates’ diverse... View Details
        • April 2021
        • Article

        Work-From-Anywhere: The Productivity Effects of Geographical Flexibility

        By: Prithwiraj Choudhury, Cirrus Foroughi and Barbara Larson
        An emerging form of remote work allows employees to work-from-anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work-from-home (WFH) programs offer the worker temporal flexibility, work-from-anywhere (WFA) programs... View Details
        Keywords: Geographic Flexibility; Work-from-anywhere; Remote Work; Telecommuting; Geographic Mobility; USPTO; Employees; Geographic Location; Performance Productivity
        Related
        • June 28, 2011
        • Article

        Using Implementation Intentions Prompts to Enhance Influenza Vaccination Rates

        By: Katherine L Milkman, John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
        We evaluate the results of a field experiment designed to measure the effect of prompts to form implementation intentions on realized behavioral outcomes. The outcome of interest is influenza vaccination receipt at free on-site clinics offered by a large firm to its... View Details
        Keywords: Behavioral Economics; Nudge; Libertarian Paternalism; Public Health; Flu Shot; Behavior; Consumer Behavior; Health Care and Treatment; Cognition and Thinking
        Related
        • 26 Mar 2024
        • HBS Seminar

        Szu-Chi Huang, Stanford Graduate School of Business

        • 16 May 2016
        • HBS Seminar

        Jared Curhan, MIT Sloan School of Management

        • 15 Sep 2015
        • First Look

        September 15, 2015

        decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point... View Details
        Keywords: Sean Silverthorne
        • Research Summary

        Overview

        By: Ashley V. Whillans
        Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
        • 11 Aug 2003
        • Research & Ideas

        Cheap, Fast, and In Control: How Tech Aids Innovation

        of well-designed business experiments can address new and unknown markets. In contrast, running experiments where early product prototypes are shown to customers can address need uncertainty. Q: How should... View Details
        Keywords: by Wendy Guild
        • 06 Mar 2013
        • Research & Ideas

        HBS Cases: Women MBAs at Harvard Business School

        School: 1962-2012," the case delves into the experiences of alumnae and alumni over the past 50 years, both inside and outside the classroom, as Dean Nitin Nohria considers what HBS might be like 10 years from now, when his young... View Details
        Keywords: by Carmen Nobel; Education