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  • All HBS Web  (1,779)
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    • Research  (1,078)
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  • Faculty Publications  (295)

Show Results For

  • All HBS Web  (1,779)
    • News  (363)
    • Research  (1,078)
    • Events  (11)
    • Multimedia  (11)
  • Faculty Publications  (295)
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  • 26 Apr 2011
  • First Look

First Look: April 26

PapersThe Impact of Forward-Looking Metrics on Employee Decision Making Authors:Pablo, F. Casas-Arce, Asís Martínez-Jerez, and V.G. Narayanan Abstract This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use View Details
Keywords: Sean Silverthorne
  • 29 May 2012
  • First Look

First Look: May 29

of strong ties to resistors accruing to the change agent are weaker and may yet turn into liabilities that reduce the likelihood of change adoption. Analyses of longitudinal data from 68 multi-method case studies of organizational change... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

the example of an online retailer who suddenly sees a monthly shopper stop buying for two months. “Customers just stop using the service but don’t have to tell the company.” In order to manage churn, companies typically use machine learning technology to crunch View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

likely to spend extra time on a project with team members than those not eligible for extra rewards. Willing to give up happiness to spend time with colleagues. The research team also studied US Census time-use survey data between 2010... View Details
Keywords: by Rachel Kim Raczka
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

inadequate updating of the customer database. Also, the budgeting data in the case may be used to teach regression model selection and R-squared. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=109070... View Details
Keywords: Martha Lagace
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

Center] Related Reading: The Entrepreneurs Who Invented Economic Forecasting Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale RESEARCH PAPER: Bias in Official Fiscal Forecasts: Can Private Forecasts... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency of marketing... View Details
Keywords: Martha Lagace
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

were compliant (that is, 52.8% under treatment). Fifty-five (18%) had normal blood pressure readings (BP under control). The data also demonstrated higher prevalence (39%) of hypertension among tobacco users compared to non-users (28%)... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

expressions of chief executives to see if leadership style can be correlated with a firm’s performance. The researchers believe their work could open new directions in big data analysis, combining image and textual analysis to create a... View Details
Keywords: by Michael Blanding
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

upgrading its management techniques. Hoping to spur employees to develop ideas for bettering the company’s performance, the firm launched a system in which workers who put forth ideas were recognized with small sums of money. The company carefully recorded the ideas... View Details
Keywords: by Scott Van Voorhis
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 11 Nov 2014
  • First Look

First Look: November 11

2014 Harvard Business Review Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business By: Iansiti, Marco, and Karim R. Lakhani Abstract—When Google bought Nest, a maker of digital thermostats, for $3.2 billion... View Details
Keywords: Sean Silverthorne
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

industries, then translate that into locations. A few technologies on the horizon appear to have the capacity to restructure specific industries. Among them are the deployment of new uses for AI (artificial intelligence), such as neural networks. Others are... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 07 Aug 2012
  • First Look

First Look: August 7

defined as the extent to which an actor's network contacts are connected to one another, affects the initiation and adoption of change in organizations. Using longitudinal survey data supplemented with eight in-depth case studies, we... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

transparency through data sharing in order to better track the chain of subcontractors. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond How to Manage Coronavirus... View Details
Keywords: by Sean Silverthorne
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

violation. We decided to assess whether and how things have changed over time from 1996 to 2017 and let the data give us the answer. Lagace: What do the data show? Srinivasan: Dismissals are going up,... View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • 09 Aug 2016
  • First Look

August 9, 2016

economic activity? This paper exploits the federal preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market View Details
Keywords: Sean Silverthorne
  • 30 Oct 2017
  • Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

intelligent as well.” The research, published in the paper It Doesn’t Hurt to Ask: Question-Asking Increases Liking, examined data from online chats and face-to-face speed dating conversations. In addition to Brooks, the coauthors were... View Details
Keywords: by Rachel Layne
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

phenomena.” “In a world with online competition, we need to reconsider what makes prices sticky, not just across time but also across locations.” Cavallo focuses on multichannel retailers—those that have an online presence but sell most goods offline—because they are... View Details
Keywords: by Roberta Holland; Retail
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

test-takers. We consider data from a large-scale, high-stakes policy change that removed penalties for wrong answers on the national college entry exam in Chile. We find that the policy change significantly reduced a large gender gap in... View Details
Keywords: Dina Gerdeman
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