Publications

March 2023 (Revised May 2023)
Case

Tribal Councils Investment Group of Manitoba Ltd.

By: David L. Ager

In the Fall of 2014, Heather Berthelette, the recently appointed COO of Tribal Councils Investment Group of Manitoba Ltd. (TCIG), was preparing a recommendation to the Board of Directors about whether to dissolve the company and return any remaining funds to the seven... View Details

Keywords: Indigenous Communities; Corporate Governance; Governing and Advisory Boards; Social Enterprise; Economic Growth; Investment Banking; Canada

1986
Chapter

Alternative Limited Communication Systems: Centralization vs. Interchange of Information

By: Jerry R. Green and Jean-Jacques Laffont

Read Now

March 2010 (Revised February 2011)
Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport

Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry

March 1994 (Revised March 1995)
Teaching Note

Amelia Rogers at Tassani Communications (A) and (B) TN

By: Linda A. Hill and Katherine Seger Weber

Teaching Note for (9-492-034) and (9-492-035). View Details

Keywords: Telecommunications Industry

1999
Working Paper

How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn

22 Mar 2023
Podcast

Delta Dental’s Sarah Chavarria on the value of communication

It’s a simple formula but hard to get right. By tuning in to what’s happening throughout the organization, asking the right questions, and listening carefully, leaders can foster innovation, build consensus and increase engagement. View Details

17 May 2010
News

Don't Make These Mistakes with Your Online Brand Community

24 Apr 2014
News

Balance work on your business and in your community

Marlin Miller, Jr. (MBA 1956), cofounder and director of Norwich Ventures, on balancing working on your business and working for your community. (Published April 2014) View Details

16 Dec 2011
News

Leaders must 'walk the talk,' manage differently, and communicate

16 Jun 2021
Podcast

Taking stock of Eastern Bank’s expansive community banking model

Eastern Bank is betting that bigger is better when it comes to serving small businesses and supporting local communities and philanthropic causes. Until recently the oldest and largest mutual bank in the US, Eastern has gone public and is pursuing an aggressive growth... View Details

2014
Other Article

Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers

By: Ryann Elizabeth Manning, Julie Battilana and Lakshmi Ramarajan

Social movements challenge institutions through two related communication processes: articulating collective action frames and constructing collective movement identity. We argue that frames not only express movement identity, but also provide openings through which... View Details

Keywords: Identity Threat; Institutional Change; Social Movements; Framing; Social Issues; Identity; Organizational Culture; Change

Find at Harvard

July 2022 (Revised October 2022)
Case

Sixty Years of Sylvia’s

By: Christina R. Wing, Carlton Burrell Jr., Chika-Dike Nwokike and Abby Patrick

Sylvia’s Restaurant, approaching its sixtieth anniversary this August, is a testament to the values instilled by the matriarch herself, Sylvia Woods. Despite living through an era of racial oppression and poverty, Sylvia accessed financing and established her financial... View Details

Keywords: Community; Legacy; Small Business; Values and Beliefs; Success; Expansion; Growth and Development Strategy

November 2017 (Revised April 2019)
Case

Bose Corporation: Communication Strategy for Challenging Apple's Beats by Dr. Dre

By: Robert J. Dolan

September 2007 (Revised June 2008)
Teaching Note

Revenue Recognition Problems in the Communications Equipment Industry (TN)

By: Paul M. Healy

Keywords: Problems and Challenges; Revenue; Communications Industry

September 1979
Article

Impacts of Perceived Environmental Variability of Patterns of Work-Related Communication

By: Michael Tushman

Keywords: Communication; Perception

Find at Harvard

2011
Introduction

Community as an Institutional Order and a Type of Organizing

By: Christopher Marquis, Michael Lounsbury and Royston Greenwood

Keywords: Civil Society or Community; Organizations

2014
Working Paper

Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh

By: Akshay Mangla

Community-based initiatives that work to empower the poor and promote their participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it... View Details

Keywords: India; Culture; Child Rights; Caste Relations; Child Education; Child Health; India

Read Now

December 1978
Article

Technical Communication in R&D Laboratories: Impacts of Project Work Characteristics

By: Michael Tushman

Keywords: Information Technology; Communication; Research and Development; Projects