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  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process... View Details
Keywords: by Kristen Senz
  • 09 Feb 2024
  • HBS Case

Slim Chance: Drugs Will Reshape the Weight Loss Industry, But Habit Change Might Be Elusive

employees to miss more days of work. Herzlinger, the Nancy R. McPherson Professor of Business Administration at HBS, recently spoke to HBS Working Knowledge about the challenges of treating morbid obesity,... View Details
Keywords: by Lane Lambert; Health; Pharmaceutical
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

these domestic workers have built an organization that gives them control over their working lives. In doing so, they shifted the balance of power in their favor by becoming the worker-owners of a... View Details
Keywords: by Avery Forman
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

exploring ways to leverage social media to have a positive social impact. You Might Also Like: Why We Still Need Twitter: How Social Media Holds Companies Accountable Addressing Racial Discrimination on Airbnb When Design Enables Discrimination: Learning from... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Image Searches Drive Purchases How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Rachel Layne; Technology
  • Article

What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate

By: Paul Leonardi and Tsedal Neeley
Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global... View Details
Keywords: Leadership; Social Tools; Social and Collaborative Networks; Knowledge Sharing; Performance Improvement; Management
Related
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

Cell to Nike’s C-Suite: The Journey of Larry Miller Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBWSK with asset from... View Details
Keywords: by Avery Forman; Employment
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman

    Rajiv Lal

    Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

    • 23 Nov 2021
    • Book

    What It Takes to Build an Organizational Culture That Wins

    will be a mistake.” Adapted from Win from Within by James L. Heskett. Copyright (c) 2022 James Heskett. Used by arrangement with the Publisher. All rights reserved. [Image: Unsplash/Jason Leung] Related... View Details
    Keywords: by Avery Forman
    • 02 Jun 2022
    • Research & Ideas

    Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

    knowledge is directly applicable to your life, this combination becomes highly combustible. So, for instance, we can learn about the spike proteins on viruses, and then we can use that knowledge to create a... View Details
    Keywords: by Dan Morrell
    • 19 Dec 2022
    • Research & Ideas

    The 10 Most Popular Articles of 2022

    says research by Julian Zlatev and colleagues. Your Best Employees Are Burning Out: A Framework for Retaining Talent Companies have long ignored the factors that are burning out employees. Hise Gibson and MaShon Wilson offer a five-step... View Details
    Keywords: by Danielle Kost
    • 20 Dec 2022
    • Op-Ed

    Employee Feedback: The Key to Retention During the Great Resignation

    Together Open Your Organization to Honest Conversations Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Dylan Gillis View Details
    Keywords: by Michael Beer
    • 18 Dec 2006
    • Lessons from the Classroom

    Grooming Next-Generation Leaders

    and gain a broad understanding of the business, especially as it operates globally. In separate interviews, Sasser and Narayandas discussed talent identification, leadership in action, and what PLD does to help hundreds of executives grow. "Leadership View Details
    Keywords: by Martha Lagace
    • 07 Feb 2005
    • Research & Ideas

    How “Career Imprinting” Shapes Leaders

    expertise-based efficacy or confidence in their knowledge of certain products), and cognition (e.g., top-line orientation). In the book, I describe and compare the career experiences of people who went to View Details
    Keywords: by Mallory Stark
    • 12 May 2021
    • Book

    The Hard Truth About Being a CEO

    Click to watch. David Fubini has never been a CEO of a major corporation, but during his 34-year career as a senior director at consulting firm McKinsey, he had ample opportunity to work closely with and observe CEOs and leaders of all... View Details
    Keywords: by Michael Blanding
    • 14 May 2018
    • Research & Ideas

    Amazon vs. Whole Foods: When Cultures Collide

    about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed... View Details
    Keywords: by Michael Blanding; Food & Beverage
    • 19 Dec 2023
    • Research & Ideas

    The 10 Most Popular Articles of 2023

    Soon after ChatGPT debuted in late 2022, business leaders began taking their first steps into generative artificial intelligence, approaching this powerful technology with a mix of awe and trepidation. It’s no surprise that one of the most-read articles in HBS View Details
    Keywords: by Danielle Kost
    • 30 Aug 2010
    • Research & Ideas

    Turning Employees Into Problem Solvers

    require any number of 100 or 200 services and subprocesses. On top of that, the most knowledgeable people about those subprocesses-the doctors-come and go from the factory and are not employed by it." That... View Details
    Keywords: by Julia Hanna; Health
    • 11 Apr 2024
    • In Practice

    Why Progress on Immigration Might Soften Labor Pains

    Black Voters, Did a Landmark Law Stir White Angst? Why Aren’t Business Leaders More Vocal About Immigration Policy? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
    Keywords: by Rachel Layne