by Julie Hanna - Publications - Faculty & Research

06 Oct 2011
What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Gaurav Goel: "Analytics is a powerful weapon but we need prudent processes for data capture that ensure a consistent quality of data." The tone of responses suggested that there was little question that the analytics of "deep indicators" would be... View Details

Keywords: by James Heskett

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

included in what is going on. There is a lot of advice for managers about how to promote inclusion in an organization. Laura Sherbin and Ripa Rashid remind us as leaders to practice inclusion on an everyday basis by “ensuring that team... View Details

Keywords: by James Heskett

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the... View Details

Keywords: by Martha Lagace

01 Oct 2020
What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s... View Details

Keywords: by James Heskett

04 Sep 2019
Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

political spectrum assumed, according to a July article in Cognition, “I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice.” In the survey of about 300 voters, Trump voters were asked how important certain political... View Details

Keywords: by Dina Gerdeman

19 Nov 2014
HBS Case

Marketing Marijuana

against federal law? But in the absence of enforcement action by the United States government, perhaps the better question is, what will the inevitable national market in marijuana shake out? Will it consist of grungy underground head... View Details

Keywords: by Michael Blanding; Food & Beverage

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

unemployed, and demands for police reform and racial justice. But in the wake of one of the most tumultuous presidential elections in US history—marked by outgoing President Donald Trump claiming the election was stolen, deadly violence... View Details

Keywords: by Dina Gerdeman

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

published in Journal of Personality and Social Psychology in July 2020. She co-authored the study with recent doctoral graduate Michael Rosenblum and Assistant Professor Juliana Schroeder, both of the University of California, Berkeley. A... View Details

Keywords: by Kristen Senz

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

permanently as of July 10. And almost half of owners surveyed in late June by the online business network Alignable said they lacked enough cash to get through one month and were taking in less than 50... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

19 Jan 2022
In Practice

7 Trends to Watch in 2022

agenda in pursuit of a greater purpose. Healthier communities powered by the green and blue economy would be a good start Rosabeth Moss Kanter is the Ernest L. Arbuckle Professor of Business Administration. View Details

Keywords: by HBS News

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

prospective operators—and perhaps entrepreneurs in other industries as well—take an educated shot at developing a winning service. He outlined his advice in a July working paper, Mobile Money Services—Design and Development for Financial... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details

Keywords: by Michael Blanding

September 1998 (Revised February 1999)
Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler

Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details

Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry

Citation

Find at Harvard

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Times were hard for Webvan this year. Like other online grocers and delivery services that hit the screen in 2001—among them, Homegrocer, Kozmo, and Streamline—Webvan finally called it quits in July after two years in business. Webvan may... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

16 Feb 2004
Research & Ideas

HBS Center Focuses on Europe

The Europe Research Center (ERC) is the newest of Harvard Business School's Global Initiative research centers, having opened its doors in July 2002. With the political and economic currents now affecting relations between the United... View Details

Keywords: by Cynthia Churchwell

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

For Boston, whose history is better known for its midnight rides and tea parties with attitude, this was, by comparison, a low-key moment. On a slow July day in 1924 in the Hub's financial district, a new... View Details

Keywords: by Garry Emmons; Financial Services

23 Jan 2006
Research & Ideas

Financial Reporting Goes Global

Miller and colleague V.G. Narayanan have made this case to the Institute of Chartered Accountants of India, and wrote "Accounting Standards and the Globalisation of Indian Businesses," which appeared in the July 2005 issue of... View Details

Keywords: by Cynthia Churchwell; Accounting; Financial Services

December 2003 (Revised February 2006)
Case

Jamie Dimon and Bank One (B)

By: Paul W. Marshall and Todd H Thedinga

To distribute only after discussion of HBS case 9-804-107. Describes the decisions made by Jamie Dimon as the new CEO in July 2000 and summarizes the progress of his turnaround over the next three years. View Details

Keywords: Decisions; Management Succession; Banks and Banking; Banking Industry

Citation

Educators

Purchase

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

$14 million, the company continued to incur significant financial losses. By 1996, the outside CEO had left and was replaced by Timothy da Silva. 47 After investing over $35 million in LiveWorks, Xerox... View Details

Keywords: by Henry Chesbrough

February 2015
Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly

In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details