by David A. Garvin - Publications - Faculty & Research

Describes what has happened since the introduction of just-in-time production techniques were developed to reduce inventory. Reviews the progress to date in such areas as process rationalization; set-up reduction; quality improvement and leveling the scheduling; and... View Details

Keywords: Supply Chain; Logistics; Production; Business Processes; Technological Innovation; Quality; Performance Improvement; Management Analysis, Tools, and Techniques; Manufacturing Industry

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November 1991
Teaching Note

Types of Processes, Teaching Note

By: David A. Garvin

Teaching Note for (9-682-008). View Details

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November 1981 (Revised July 1985)
Teaching Note

Sensormatic Electronics Corp., Teaching Note

By: David A. Garvin

Teaching Note for (9-681-095). View Details

Keywords: Electronics Industry

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September 1981 (Revised September 1986)
Case

Steinway & Sons

By: David A. Garvin

Considers whether Steinway should reintroduce a long-discontinued product line to meet competition from the Japanese. Raises the issue of just how quality is defined in this market. Looks closely at a production process relying on craft skills. Students have the... View Details

Keywords: Experience and Expertise; Brands and Branding; Production; Quality; Competition

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summer 1983
Article

Can Industry Self-Regulaton Work?

By: David A. Garvin

Keywords: Governing Rules, Regulations, and Reforms

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September – October 1983
Article

Quality on the Line

By: David A. Garvin

Keywords: Quality; Production

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1980
Book

The Economics of University Behavior

By: David A. Garvin

Keywords: Economics; Higher Education; Behavior

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17 May 2011
First Look

First Look: May 17

interaction in the consultative selling process affects EMC's business, and 3) managing a VAR sales model that distances EMC from its customers. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511124-PDF-ENG Shar Matin (A) David... View Details

Keywords: Sean Silverthorne

01 Jun 2004
News

Teaching and Learning Center Established, Honors Christensen’s Legacy

1999. (See sidebar.) “Since its founding, HBS has been committed to case-method teaching,” observes HBS professor David A. Garvin, who will be the faculty director of the new center. “Teaching is a vital... View Details

Keywords: C. Roland Christensen; Chris Christensen; Colleges, Universities, and Professional Schools; Educational Services

September 2013
Supplement

Management Levels at Staples (B): General Manager & District Manager (Abridged (B) & (C))

By: David A. Garvin

Keywords: Management; Jobs and Positions; Retail Industry

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September 2013
Case

Management Levels at Staples (A): Company and Organization (Abridged)

By: David A. Garvin

Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a... View Details

Keywords: Strategy; Managerial Roles; Organizational Design; Management Practices and Processes; Job Design and Levels; Business Processes; Consumer Products Industry; United States

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Summer 2013
Article

Where Implementation Breaks Down: Why Can't Companies Get the Job Done?

By: David A. Garvin

A great plan for the future isn't so great if you can't execute it properly. Conceiving a project or initiative demands different approaches and skills than acting on it and following through. Here's a guide to removing the roadblocks on the path toward effective... View Details

Keywords: Implementation; EXECUTIVE Ability (Management); Management Practices and Processes; Performance Effectiveness; Management Skills

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