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Show Results For
- All HBS Web
(617)
- People (1)
- News (153)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (261)
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
many U.S. airlines, the debt owed to customers in the form of miles is a value significantly larger than the airlines' market capitalization. This is simply not sustainable. Airlines have already reduced the value of miles by making seats... View Details
Keywords: by Martha Lagace
- 23 Jan 2008
- First Look
First Look: January 23, 2008
immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February 2007 crisis, which forced the airline to cancel more than 1,000 flights over the... View Details
Keywords: Martha Lagace
- 28 Apr 2011
- Op-Ed
While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home
coming off welfare to avert a potentially large national problem (and a political problem for President Clinton). Intermediary organizations such as local and national nonprofits provided training and helped identify job-ready candidates. Participating companies such... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Jun 2014
- News
Ready for Takeoff
previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details
- 17 Sep 2001
- What Do You Think?
What Is “Business as Usual” After September 11?
today, nearly all might have included some reference to the awful watershed events of that day, because those events may have implications for every business story. But what are the implications of the attack? We are already reading, of course, the most obvious stories... View Details
Keywords: by James Heskett
- 27 May 2014
- First Look
First Look: May 27
20th century, automobiles and airlines pushed rail into the background as an often-troubled and neglected mode. After a review of the long history of rail in the U.S., this paper examines the situation in the 21st century, including the... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Research & Ideas
HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability
classroom and across the campus. Similarly, we must recognize that current reporting practices are antiquated, and the time for a new, sustainable framework has arrived." The workshop included a discussion of the HBS case study, Southwest View Details
- 13 Jan 2015
- First Look
First Look: January 13
115-013 Valuation Ratios in the Airline Industry, 2013 Examines factors underlying differences in valuation multiples (price-to-earnings and price-to-book) across four firms in the airline industry. Purchase... View Details
Keywords: Sean Silverthorne
- 01 Oct 2021
- News
Tackling the World’s Most Difficult Challenges
traditional balance sheet does not account for a company’s cost to society. For instance, airlines don’t figure in the environmental costs of travel, which can amount to billions annually. HBS’s Impact-Weighted Accounts Project, led by... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
attributes. You see that with the success of the airline JetBlue, for example: It has no meals and no round-trip airfares, but it does have leather seats and personal entertainment centers that delight and surprise its passengers.... View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
provide these experiences? Purchase this module note:http://cb.hbsp.harvard.edu/cb/product/611004-PDF-ENG Southwest Airlines One Report TM Robert G. Eccles, Beiting Cheng, and Susan ThyneHarvard Business School Case 411-042 In 2009,... View Details
Keywords: Sean Silverthorne
- Profile
Mariano Bomaggio
during my undergraduate career, I became more interested in the business side of things. It seemed more complex; there were more dimensions you cannot control compared to a standard engineering problem." After graduation, Mariano spent a couple of years in the... View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
Starbucks and Lululemon, Day wants to shape Luvo into a lifestyle brand, one that provides “nutrition solutions.” Luvo meals—most under 500 calories and trans fat–free—are currently in 6,000 stores, and a partnership with Delta Airlines... View Details
Keywords: Janelle Nanos
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
In addition to traditional wine distribution in the United States, Cuffe made deals with several US airlines to carry Heritage Link wines. "Our first contract created 200 jobs on the ground," Cuffe says proudly. "And ours was the first... View Details
- 01 Dec 2004
- News
Himalayan Journey
Travel in still-developing Bhutan requires flexibility — flights may be delayed (there is only one airline and one airstrip), and the power sometimes goes out. No matter — a few candlelit evenings only added to our experience. The... View Details
- 15 Mar 2016
- First Look
March 15, 2016
https://cb.hbsp.harvard.edu/cbmp/product/216029-PDF-ENG Harvard Business School Case 316-013 HNA Group: Global Excellence with Chinese Characteristics By 2015, the HNA Group had grown from its roots as Hainan Airlines, a small airline... View Details
- 01 Mar 2011
- News
Alumni Books
Companies by Todd D. Klein (MBA '94) (Praeger) How and why did revolutionary companies such as Google, Apple, Cisco, and South-west Airlines come about? According to Klein, it is the specific business plans and mindsets of the creative... View Details
- 01 Jun 2016
- News
Feedback
airline KLM used to have a program where business/first-class passengers would get a lovely ceramic Dutch Delft house (filled with gin!) when flying transcontinental. KLM probably had 75 different house models, and frequent-fliers looked... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
money by becoming the supermarket for all your travel needs. That has not been the case in the travel industry. Kost: Why is that? Teixeira: Hotels focus on customers from the time they enter their doors to when they leave. Airlines focus... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
two reasons. First, aircraft engines generally are purchased separately from aircraft by the airlines footing the bill. Second, GE engines are not the first choice of all aircraft purchasers. But GE made Boeing an offer it couldn't refuse... View Details
Keywords: by James Heskett