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19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

highlights the chain's "specialists"—an unusual example of how operations, customer service, employee relations, and profitability are all maximized together. "It's a lot like the kind of service Home Depot used to be... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

20 Jun 2016
Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer that View Details

Keywords: by Carmen Nobel; Retail

01 Apr 2014
First Look

First Look: April 1

speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the other side's internal conflicts (e.g., not... View Details

Keywords: Sean Silverthorne

13 Feb 2017
Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

produce rigorous, managerially relevant research, and I’d like to see more out there,” he says. “In the case of advertising effectiveness, I thought: What if you take small businesses and give them advertisements for a three-month span,... View Details

Keywords: by Dina Gerdeman; Food & Beverage

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

1996. "Unlike traditional health care organizations, we're organized around the type of cancer that the patient has," says Feeley. "So if you come to our thoracic center with lung cancer, you... View Details

Keywords: by Carmen Nobel; Health

24 Jul 2013
Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Once the hub of American manufacturing, Detroit is in a long state of economic decline. The rubber finally hit the road last week, when the city filed for bankruptcy protection. The challenges ahead for those that call the Motor City home... View Details

Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto

16 Sep 2002
Research & Ideas

The Irrational Quest for Charismatic CEOs

Quest for Charismatic CEOs(Princeton University Press, 2002).Lagace: CEOs are suddenly very much in the spotlight, but you have been studying the dynamics of CEO successions for a number of years. What drove View Details

Keywords: by Martha Lagace

08 May 2012
First Look

First Look: May 8

Business Speaks English: Why You Need a Language Strategy Now Author:Tsedal Neeley Publication:Harvard Business Review 90, no. 5 (May 2012) Abstract An abstract is unavailable at this time. Book:... View Details

Keywords: Carmen Nobel

06 Jan 2021
Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

Months of binge watching, doom scrolling, home schooling, and stress eating have left many people more determined than ever to start a new fitness regimen in January. Even a global pandemic that is closing gyms and keeping people indoors... View Details

Keywords: by Danielle Kost

06 Mar 2012
First Look

First Look: March 6

faced a uniquely challenging combination of home and host country political risk. This article reviews the company's responses to these adverse circumstances, challenging the prevailing literature that interprets so-called... View Details

Keywords: Sean Silverthorne

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

are you doing?' They loved listening to my stories. That's why I fell in love with storytelling and why I still love it so much." I believe that Irving's childhood home environment played an important... View Details

Keywords: by Mallory Stark & Martha Lagace

27 May 2008
Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

my foreign assests and resources be protected? Are Global Brands Effective? Why Global Brands Work Japanese automakers create single products and brands for worldwide consumption, while Ford customizes products for local markets. You know... View Details

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

on. Managers can understand how to think about the list of institutions and a framework of enumerating them. Q: You describe "emerging giants" as "a small but growing set of companies that have built world-class capabilities to challenge... View Details

Keywords: by Martha Lagace

12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

and you might find yourself veering too far at times in one direction or the other. But with a solid, well-articulated framework in place, you’ll be able to correct for excesses and stay more or less in the middle zone over time. At View Details

Keywords: by Ranjay Gulati; Air Transportation

02 Apr 2008
Research & Ideas

Four Companies that Conquered America

demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the U.S., or at least with U.S. companies in their home markets. By doing so, they learn much about... View Details

Keywords: by John Quelch

15 Feb 2000
Research & Ideas

The Right Connections

assess the quality of the young firm." It was while following a friend's small biotech firm as it went public that Higgins first noticed that pre-IPO discussions consistently homed in on one question: "What company did View Details

Keywords: by Judith A. Ross

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

finding homes for dogs and vice versa. The Wagaroo website describes the company as “a team of fun humans with years of dog experience and a desire to create a healthier, happier marketplace for matching dogs and people.” “We can help... View Details

Keywords: by Carmen Nobel; Retail

05 Nov 2009
Research & Ideas

A Market for Human Cadavers in All but Name?

framework.) The window of opportunity, if you wish, is even larger than it might appear. More specifically, the purchase or sale of whole bodies—not parts—is absent from the Act's provision. Second, the purchase and sale of body parts for... View Details

Keywords: by Michel Anteby; Health

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

IBISWorld.com. Piskorski decided to home in on OKCupid, a general-interest dating site that boasts more than 3 million members. The site allows all of its users to browse each other's profiles, but uses comprehensive quizzes and... View Details

Keywords: by Carmen Nobel; Technology

07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

affairs, could create national wealth based on manufacturing. This production would be fueled by an imperialistic British Empire, which through its expansion would provide the needed raw materials. The book proved extremely persuasive at View Details

Keywords: by Sean Silverthorne

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