Year Up - Publications - Faculty & Research

29 May 2018
First Look

New Research and Ideas, May 29, 2018

algorithm using Google Streetview), we find that gentrifying neighborhoods tend to have growing numbers of local groceries, cafés, restaurants, and bars, with little evidence of crowd-out of other types of businesses. For example, the entry of a new coffee shop into a... View Details

Keywords: Dina Gerdeman

31 Jan 2022
Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

decision-making” as one of the most critical success factors in the digital era, judgment—an analog skill—is still required. Digitally mature companies have employees up and down the hierarchy who can look at data critically, knowing that... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

contracted their credit to all small firms throughout the United States. However, healthy banks expanded their operations and entered new banking markets. The market share gain of these banks was a standard deviation above the long-run historical market share growth... View Details

Keywords: Dina Gerdeman

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

operations. Product failures are, therefore, likely to impact firms’ subsequent innovation activities. Using 13 years of Food and Drug Administration data, we examine the effects of firm and competitor medical device recalls on subsequent... View Details

Keywords: Dina Gerdeman

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

with users. This makes sense when you think about it—users are the direct beneficiaries of better products. And it's users' willingness to pay for better products that makes innovation profitable for firms. I became interested in user innovation about three View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

11 May 2010
First Look

First Look: May 11

the next phase of his life. For the first two years after selling CircleLending—a pioneer in the person-to-person lending field—to Richard Branson, he stayed on as president and CEO of Virgin Money USA. Now resigned, he has decided to... View Details

Keywords: Martha Lagace

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

enter new markets, bidding unprecedented sums to purchase competitors and buying up pricey technology. The spending spree sunk the company deep into debt, according to the research. When the dot-com bubble burst in the early 2000s, the... View Details

Keywords: by Michael Blanding

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

to maritime trade so phenomenal that he has been compared to the father of the steam engine, Robert Fulton. As a youth growing up on a farm in a small town of Maxton, North Carolina, McLean learned early on about the value of hard work... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

several years ago, is that those bank bonuses also caused loan officers to perceive reality differently—they believed those loans would succeed. It’s not just financial incentives that are under study. Employers seek to change the... View Details

Keywords: by Sean Silverthorne

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

24 Nov 2009
First Look

First Look: Nov. 24

are trying to decide whether and how to sell their company. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/810041-PDF-ENG Wiwa v. Royal Dutch/Shell Lynn S. Paine and Lara AdamsonsHarvard Business School Case 310-038 On the eve of trial, and after nearly 14... View Details

Keywords: Martha Lagace

June 2015 (Revised October 2015)
Case

High Liner Foods, 2015

By: John R. Wells and Galen Danskin

In 2015, Canadian-based High Liner Foods Ltd was one of North America's largest frozen fish processors with extensive shares of both the food service and retail channels in Canada, the USA and Mexico. With over C$1 billion in revenues, the company had grown four fold... View Details

Keywords: Strategic Analysis; Strategic Decision Making; Family Business; Commodities; Strategic Planning; Strategy; Competitive Strategy; Food and Beverage Industry; North America; Canada

Citation

Educators

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

itself improbably shattering records held by Justin Bieber and The Jackson 5, and amassing 100 million fans. In 2019, BTS joined The Beatles and The Monkees as the third band in 50 years with three albums at the top of the Billboard 200... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

10 Mar 2009
First Look

First Look: March 10, 2009

boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details

Keywords: Martha Lagace

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

way, I believe we're kidding ourselves. Is it likely that somebody who isn't a financial expert can show up six times a year and really understand Citigroup? Q: In an attempt to head off the next financial... View Details

Keywords: by Roger Thompson; Banking; Financial Services

29 Nov 2010
HBS Case

United Breaks Guitars

attempts to recoup the value of his guitar (broken in transit) are stonewalled for over a year by United Airlines. Posted on YouTube on July 6, 2009, the video was tweeted by Carroll's friends, posted on social news sites, shared with... View Details

Keywords: by Julia Hanna

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

years ago. Most markets are one-sided in nature—customers interested in buying running shoes, for example. But a multi-sided market involves more players—and each has its own interests to be served. Multi-sided markets are also... View Details

Keywords: by Sean Silverthorne; Technology

15 May 2015
Research & Ideas

Kids Benefit From Having a Working Mom

model who showed you that women work both inside and outside the home. We wanted to see how that played out." The research team aimed to find out whether growing up with a working mom influenced several factors, including employment,... View Details

Keywords: by Carmen Nobel

12 May 2021
Book

The Hard Truth About Being a CEO

they get there." Not only do CEOs struggle to learn how to run a company from a lonely role at the top, but they often quickly find that the network of coworkers they relied on for years are no longer faithful allies. “They don’t realize... View Details

Keywords: by Michael Blanding

December 2017
Case

International Institute of Tropical Agriculture

By: Jose B. Alvarez and Sarah Mehta

It is July 2017, and Dr. Nteranya Sanginga, the director general of the Nigeria-based International Institute of Tropical Agriculture (IITA), is making progress toward two of his primary strategic objectives for the nonprofit research Institute: 1) to scale the impact... View Details