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  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

listening and the collection of ideas and contrary opinions in the decision-making process followed by consensus, communication, and group action during the implementation stages. Why is it that leaders often fail to make these... View Details
Keywords: by James Heskett
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

  Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The pricing of health products in the developing world has become a center... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

choices are presented—can encourage people to change their behavior in pursuit of policy goals, says Michael Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School. Luca has been bringing a View Details
Keywords: by Dina Gerdeman
  • 30 Jan 2024
  • Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

It seems obvious: If you want to boost innovation from a crowd writing and improving software code, just dangle a cash incentive. When GitHub began offering matching funds to open source software users who snagged outside sponsors in 2019, it seemed to View Details
Keywords: by Rachel Layne; Technology
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

Airbnb founders realized they had a problem: the subpar photos that property owners were taking for Craigslist on their iPhones would never work for customers looking for an alternative to a hotel. “The first time a person goes on Airbnb,... View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 2014
  • Working Paper

Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management

By: Anette Mikes and Amram Migdal
The Kursk, a Russian nuclear-powered submarine, sank in the relatively shallow waters of the Barents Sea in August 2000 during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at... View Details
Keywords: Risk Management; Groups and Teams; Crisis Management
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  • October 2016
  • Case

Supercell

By: William R. Kerr, Benjamin F. Jones and Alexis Brownell
Supercell is a young Finnish smartphone game company with an unusual team structure and company philosophy. It is already one of Finland’s most valuable companies, and despite being only six years old, it has put up some impressive numbers: as of 2016, it has released... View Details
Keywords: Supercell; Finland; Video Games; Firm Structure; Startups; Games, Gaming, and Gambling; Groups and Teams; Video Game Industry; Finland
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  • 30 Apr 2008
  • Sharpening Your Skills

Sharpening Your Skills: Brand Management

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered Does branding work for business-to-business... View Details
Keywords: by Staff; Sports; Publishing; Auto
  • 10 Jan 2012
  • First Look

First Look: January 10

http://www.hbs.edu/research/pdf/11-095.pdf   Working PapersBehavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty Authors:Max H. Bazerman and Francesca Gino Abstract Early research and teaching on ethics focused... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

Whether you’re a CEO or a line manager, your team is just as important as a group as its members are as individuals. Today’s tech companies offer many perks to attract and retain the best employees. We offer competitive salaries, training... View Details
Keywords: by Julia B. Austin
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations articles published in the Journal of Service Management (JOSM). The... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2011
  • First Look

First Look: December 20

  PublicationsUnconscious Thought Works Bottom-up and Conscious Thought Works Top-down When Forming an Impression Authors:Maarten W. Bos and Ap Dijksterhuis Publication:Social Cognition 29, no. 6 (2011)... View Details
Keywords: Carmen Nobel
  • Research Summary

Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs ( Princeton University Press, October 2002)

By: Rakesh Khurana
In this book, I argue that the external CEO labor market was born in a burst of rhetoric about wresting control of corporations away from a group of self-interested insiders, as senior managers in the era of managerial capitalism had come to be portrayed. The rationale... View Details
  • Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith
Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details
Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes
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  • January 1989 (Revised March 1991)
  • Case

General Electric Canada: Designing a New Organization

By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

here we investigate the effects of time. We show that when social influence is intermittent it provides the benefits of constant social influence without the costs. Human subjects solved the canonical traveling salesperson problem in View Details
Keywords: Dina Gerdeman
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

income levels similar to those of people born in the US of the same age. “This group was allowed to work in the United States legally upon arrival, which differs from settings where we see refugees struggle... View Details
Keywords: by Rachel Layne
  • 18 Mar 2014
  • First Look

First Look: March 18

and training, as well as organ transplantation, is limited. Researchers disagree about how to increase the number of whole-body bequeathals, citing a shortage of donations from the one group perceived as most likely to donate from... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

Summing Up Let's Pay for Performance But How? In spite of its naysayers, pay for performance still makes sense to most of us, according to those responding to this month's column. But there is a difference of opinion of about when and how it View Details
Keywords: by James Heskett
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

she contributed to the recently published Research Handbook on Organisational Integrity, Paine revisits her earlier work and again urges managers to see ethics as an organization-wide imperative, not just a personal issue, and lead... View Details
Keywords: by Dina Gerdeman

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