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  • All HBS Web  (1,152)
    • People  (2)
    • News  (453)
    • Research  (533)
    • Events  (8)
    • Multimedia  (25)
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  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

into the effects of a crowded office—not to mention the morning commute. "Taking the subway can be so draining," she says. "Is there a way to test how much energy you lose by being around large crowds? And... View Details
Keywords: by Carmen Nobel
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

growth engine." This is a significant departure from much conventional research wisdom that relies on the study of select groups of companies representing best practice.... View Details
Keywords: by James Heskett
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

against and refusing service to WikiLeaks. The attacker and the cause? A crowd (I don't know what else to call it, since it is not an organized group) that calls itself Anonymous and that was spawned by ideas exchanged on an Internet... View Details
Keywords: by James L. Heskett
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

RealNetworks founder Rob Glaser, a veteran of doing battle with much larger Microsoft, has some words of wisdom on competing against a market giant: "If you want to beat... View Details
Keywords: by Jim Aisner
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

off the shelf, and you take it home with you." The research team also kept track of brand consolidation, noting that companies were most likely to prune brands post-merger when the marketplace was View Details
Keywords: by Carmen Nobel; Consumer Products
  • 02 Apr 2018
  • Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

overly risky.” Unlike most situations where making an important decision based on gut feel is seen as a negative, venture capitalists and angel investors often brag about the wisdom of their midsections.... View Details
Keywords: by Michael Blanding; Financial Services
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

core (“the dominant organizations, institutions, groups, and processes of the pre-Internet era,” that, for example, produced our printed encyclopedias) to the crowd (“new participants and practices enabled... View Details
Keywords: by James Heskett
  • 13 Sep 2016
  • First Look

September 13, 2016

of non-practicing entities (NPEs) in the intellectual property space. Our model shows that NPE litigation can reduce infringement and support small inventors. However, the model also shows that as NPEs become effective at bringing... View Details
  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

to answer: Would negative publicity from the accident affect future innovation in that segment of the medical device industry? Would people’s perception of safety issues reduce demand for products using... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Two years ago, talking about how the Internet changed absolutely everything was the height of fashion. Today it's hard to conceal a smirk when someone mentions a term like e-leadership. Although it's fine to enjoy a good chuckle at the... View Details
Keywords: by Melissa Raffoni
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

final choices can be aided by multiple reviews aggregated from the wisdom of global crowds. 5. Few Comparables. Many business travelers stay in more than 20 hotels each year. They develop a smart shopping... View Details
Keywords: by John A. Quelch; Health
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

Strumpf call "samplers"—an older crowd who downloads a song or two and then, if they like what they hear, go out and buy the music. Interestingly, the first half of this year saw the release View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

elements from the real, tangible, and functional to the virtual, intangible, emotional, and unspecific. Henkel decided to tweak the conventional wisdom that a brand "is some sort of holistic... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

then the obvious answer (to the question) is NO!" Other comments emphasized values of small business for management development. David Lindsay commented that " managers evolve their wisdom through... View Details
Keywords: by James Heskett
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

having everyone come together on a way it can get done by a mutually agreed deadline. Q: On the subject of management styles, you write about the wisdom of adapting your... View Details
Keywords: by Deborah Blagg
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Will you ever again step onto a crowded elevator without hesitation? Reach for a doorknob without concern (or gloves)? Easing social distancing restrictions might reopen businesses, but as long as memories View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content should be free becomes more entrenched. To make money, websites... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

"Listen carefully to what your customers want and then respond with new products that meet or exceed their needs." That mantra has dominated many a business, and it has undoubtedly led to great products and has even shaped entire industries. But slavishly... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 07 Jun 2016
  • Op-Ed

Can Brand Trump Win a Presidency?

TripAdvisor. Brand Trump has been extended to other categories, from steaks, to education, to apparel. Not all of these ventures have succeeded. Few guests see the competencies of a good hotelier as relevant... View Details
Keywords: by John A. Quelch; Advertising; Media & Broadcasting
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

Editor's note: Check out the crowd at a concert, a movie, a school play, a beach—heck, even a funeral—and you'll likely see several people sneaking prolonged peeks at their smartphones. They just can't help themselves. Ringtones and... View Details
Keywords: by Leslie A. Perlow
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