Value Chains - Publications - Faculty & Research

21 Dec 2010
First Look

First Look: December 21

http://www.hbs.edu/research/pdf/11-058.pdf Cases & Course MaterialsRed Lobster David E. Bell and Jason RiisHarvard Business School Case 511-052 Red Lobster, a 40-year-old chain of seafood restaurants, has just completed some market... View Details

March 2021 (Revised February 2025)
Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh

Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details

Citation

Purchase

23 Sep 2014
First Look

First Look: September 23

served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to store transactions and also... View Details

Keywords: Sean Silverthorne

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

services. Features that are not valued and therefore are not used. Decreasing price premiums for innovations that historically created value. An overserved customer will say, "Sure, I will take the next version of your product, I... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

13 Jul 2010
First Look

First Look: July 13

choose the platform with a restricted number of candidates. This is because those agents value the higher rate of acceptance more than access to more candidates. Agents with higher outside options choose the market with a larger number of... View Details

Keywords: Martha Lagace

02 Apr 2013
First Look

First Look: April 2

Colombia's coffee sector was being battered and its branding power diminished as café chains such as Starbucks increasingly captured profits in the value chain. In reaction, Colombia's coffee federation... View Details

Keywords: Sean Silverthorne

February 5, 2009
Comment

In Praise of Marketing

By: John A. Quelch

Many dismiss marketing as manipulative, deceptive, and intrusive. Marketing, they argue, focuses too much of our attention on material consumption. More recently, Benjamin Barber, in his 2007 book Consumed, claims that marketing is "sucking up the air from every other... View Details

Keywords: Marketing; Consumer Loyalty; Local Vs. Global Branding; Multi-national Brands; Misleading and Fraudulent Advertising; Customer Value and Value Chain; Customer Satisfaction; Globalized Economies and Regions; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Globalized Markets and Industries; Brands and Branding; Marketing Communications; Marketing Strategy; Product Positioning

Citation

Read Now

08 Oct 2014
Research & Ideas

Who Is the Chief Sustainability Officer?

"Once you reach a point where a customer says, 'What are your policies in terms of your supply chain operations?' you better have a good handle on that." Enter the CSO. The position of CSO has been created at an increasing... View Details

Keywords: by Dina Gerdeman; Manufacturing

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details

Keywords: by Kristen Senz; Financial Services

09 Jul 2008
Research & Ideas

Starbucks’ Lessons for Premium Brands

"Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store." Starbucks tried to add value through innovation, offering wi-fi service and... View Details

Keywords: by John Quelch; Retail

01 Mar 2011
First Look

First Look: March 1

chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which skills they should focus on developing in order to rise up the chain of command. Read the... View Details

Keywords: Sean Silverthorne

29 Sep 2015
First Look

September 29, 2015

or downstream suppliers depends crucially on the elasticity of demand for its final product. Moreover, a firm's propensity to integrate a given stage of the value chain is shaped by the relative... View Details

Keywords: Sean Silverthorne

28 Aug 2007
First Look

First Look: August 28, 2007

rapid appearance of clones drove a high level of standardization and modularity in the industry, and value was distributed along the value chain depending on levels of... View Details

Keywords: Martha Lagace

08 Nov 2016
First Look

November 8, 2016

Credit Guaranty Corporation (TCGC), purchased approved receivables, funding 90% of the invoice face values by electronic transfers into clients' bank accounts. As of September 2013, TCGC had purchased more than $13 million small business... View Details

Keywords: Sean Silverthorne

January 2021 (Revised May 2021)
Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred

Citation

Educators

Purchase

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else... View Details

Keywords: by James Heskett

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

well-known software retailer, not only launched Egghead.com but also placed all of its eggs in the Internet basket by closing its entire chain of stores. Still, established firms have been relatively slow to jump on the Internet fast... View Details

Keywords: by Peter Jacobs

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53388 Intermediation in the Supply of Agricultural Products in Developing Economies By: Ferreira, Kris Johnson, Joel Goh, and Ehsan Valavi Abstract—Problem Definition: Farmers face several challenges in agricultural supply... View Details

Keywords: Sean Silverthorne

17 Sep 2013
First Look

First Look: September 17

value and momentum strategies has grown significantly since the late 1980s. We provide evidence that this increase in capital has resulted in lower strategy returns. However, consistent with theories of limited arbitrage, we show that... View Details

Keywords: Sean Silverthorne

09 Sep 2008
First Look

First Look: September 9, 2008

Olga Memedovic Publication:Special Issue on Global Value Chains and Innovation Networks: Prospects for Industrial Upgrading in Developing Countries. Part 1. International Journal of Technological Learning,... View Details

Keywords: Sean Silverthorne

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First Look: December 21

Afterpay U.S.: The Omnichannel Dilemma

First Look: September 23

A Diagnostic for Disruptive Innovation

First Look: July 13

First Look: April 2

In Praise of Marketing

Who Is the Chief Sustainability Officer?

Market Investors Pay More for Resilient Companies

Starbucks’ Lessons for Premium Brands

First Look: March 1

September 29, 2015

First Look: August 28, 2007

November 8, 2016

Ocado Group: Ready for the Future

What’s the Future of Globally Organized Labor?

Riding the Internet Fast Track

First Look at New Research and Ideas, October 24, 2017

First Look: September 17

First Look: September 9, 2008

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