Filter Results:
(969)
Show Results For
- All HBS Web
(969)
- News (235)
- Research (620)
- Events (5)
- Multimedia (20)
- Faculty Publications (288)
Show Results For
- All HBS Web
(969)
- News (235)
- Research (620)
- Events (5)
- Multimedia (20)
- Faculty Publications (288)
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
fix it. Avery is an expert on customer relationships and brand management. Schlesinger, the Baker Foundation Professor in the General Management Unit, has co-written several books on service management. Buell studies service operations and how View Details
- Web
Baker Library / Bloomberg Center | About
information systems for Salomon Brothers. In 1981, with the idea for a technology company that would bring greater transparency and fairness to the financial system, he launched a small startup in a one-room office. Today, Bloomberg L.P.... View Details
- 04 Sep 2017
- Blog Post
HBS Startup Bootcamp and Founders Unfiltered
and transparent about my mistakes certainly made me nervous, but it was also the entire point of the show. Founders Unfiltered has been going for several months now, and I feel lucky to have interacted with some remarkable founders. I’ve... View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
higher-ups. 3. Create transparency surrounding compensation and benefits. To encourage gender equity regarding compensation and career development, your company should codify and publish opportunities and benefits that it may be willing... View Details
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
in this space across the board. There needs to be more transparency and not just transparency at the abstract level, but the technology needs to be made transparent for... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and... View Details
Keywords: by Sean Silverthorne
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
adjusting much more rapidly, those surging gas prices become more meaningful, he says. “They need to pay more attention to these types of aggregate shocks, even if they are transitory, because they can affect retail prices much faster than was traditionally thought.”... View Details
- 08 Oct 2018
- Research & Ideas
Knowing What Your Boss Earns Can Make You Work Harder
channel may force firms to reduce horizontal inequality, firms do not face resistance to increasing vertical inequality.” Transparency policies, such as disclosure of CEO pay, “may be less effective at curbing inequality than previously... View Details
Keywords: by Rachel Layne
- Web
Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging - Recruiting
accurately and acknowledge past errors. “This is not a conversation around public relations; organizations should be transparent and authentic and not overemphasize the diversity and inclusion they have achieved,” said Eliason. She added... View Details
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
systems or processes.” Bill Edwards added, “Trust is a trait! Like any trait, it is earned by action and repetition.” Bill Fotsch added, “Companies that have clear goals, transparency of performance and compensation aligned around those... View Details
Keywords: by James Heskett
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and... View Details
- 02 Aug 2022
- Research & Ideas
6 Strategies for Building Socially Responsible—and Profitable—Companies
A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
found that the most effective apologies acknowledged responsibility, explained why the action happened, and offered to fix the damage. Be transparent with employees. Provide the context around why a decision was made, the alternatives... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- Web
From C-Suite to CEO - Alumni
responsibility management. To build these skills consider these paths forward: Ask, and Ask for More Be transparent with your current CEO and Board Members about your career goals in order to gain insight into succession planning and... View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
needs. Employees respond better when communication is clear, when leaders are transparent about decisions, and when they believe that they are part of the process. What has your company achieved? When you have a handle on your own... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
potential for real gain in building trusting, transparent relationships with donors. Accountability isn't a one-way street, either. The downward pressure on nonprofits to demonstrate results and impact puts the onus on donors as well.... View Details
Keywords: by Julia Hanna
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
taking a less transparent route by selling less product in the same package and perhaps hoping the consumer doesn’t notice. Here, HBS faculty members John Gourville and Alex MacKay discuss the ups and downs of the practice of... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
reopen or what our ability to rehire will be at that time. We chose a course of action where we could be upfront and transparent with impacted employees, offer severance, and open the door for employees to seek other immediate work.” Like... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
experiments around price transparency in health care, where patients have been given information on prices and there’s no evidence they use that information at the time they need their health care. Shopping for health care is nothing like... View Details