Time And Cost Control - Publications - Faculty & Research

Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details

15 Dec 2024
News

Alumni and Faculty Books

Enterprise examines the foundations of bold yet reasonable action. Make Work Fair: Data-Driven Design for Real Results By Iris Bohnet and Siri Chilazi (MBA 2016) Harper Business To make organizations more fair, many well-meaning... View Details

Keywords: Publishing Industries (except Internet); Information

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

growth The strategy map and accompanying scorecard provide a powerful communication vehicle about the organization's vision and strategy. Rather than use measurement to control... View Details

Keywords: by Robert S. Kaplan & David P. Norton

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

stall a company’s scaling efforts. To prevent this from happening, companies must make core processes like recruiting, interviewing, and development a real priority in daily practice. As Aristotle emphasized a long View Details

Keywords: Sean Silverthorne

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

tier naturally followed them. LESSON THREE: SEQUENCING IS EVERYTHING Uber and Airbnb were also smart about how they chose to expand, picking the right cities at the right time to maximize their success.... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

2023
Working Paper

Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy

By: Shai Benjamin Bernstein, Emanuele Colonnelli, Mitchell Hoffman and Benjamin Iverson

In a randomized control trial (RCT) with U.S. small businesses, we document that a large share of firms are not well-informed about bankruptcy. Many assume that bankruptcy necessarily entails the death of a business and do not know about Chapter 11 bankruptcy, where... View Details

Keywords: Small Business; Insolvency and Bankruptcy; Knowledge Dissemination; Outcome or Result

Citation

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25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

business trade publication estimates that between July and December 2021, SHEIN added 2,000 to 10,000 items per day to its app. Sheng Lu, an associate professor of fashion and apparel studies at the... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

Web

Information Technology - Institute For Strategy And Competitiveness

use criteria Utilizes time stamped data, where available, to automatically incorporate patient-specific transaction times Automates public reporting of outcomes and View Details

07 Nov 2014
Working Paper Summaries

Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia

Keywords: by Shane Greenstein & Feng Zhu; Information; Publishing

Research Summary

The Role of Financial and Information Intermediaries in the Capital Markets

Hutton's research investigates the role of financial analysts and short sellers in the pricing of equity securities. Recently, Hutton examines (with Patricia Dechow and Richard Sloan) the role of sell-side analysts' earnings forecasts in the pricing of common equity... View Details

27 Feb 2006
Research & Ideas

Corporate Values and Employee Cynicism

little hesitant about opening their doors to researchers, but when [we] called up the CEO without ever having met him, he was extremely open to learning from the research and to our spending a great deal of View Details

Keywords: by Martha Lagace

Web

Systems Integration - Institute For Strategy And Competitiveness

compared with care received at higher volume facilities. Although volume is not the immediate goal, volume for complex therapies can be a proxy for value and needs to be considered when integrating and... View Details

Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management

15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

development, incentives, people management, developing a performance culture, and sustaining that culture in the face of inevitable market changes that are often outside the control of the selling company.... View Details

Keywords: by Sean Silverthorne; Retail

03 Jun 2013
Research & Ideas

The Power of Rituals in Life, Death, and Business

food—including food as mundane as a carrot. Future experiments will delve into whether rituals affect productivity and morale in the workplace. A Sense Of Control Norton and... View Details

Keywords: by Carmen Nobel

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

critique of capitalism—one that could broaden the understanding of today's business practices. The work is part of her current book project, "From Slavery to Scientific Management: Capitalism and View Details

Keywords: by Katie Johnston

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

of services. "Some of these are point-of-sale situations where we didn’t traditionally think about tipping 15 percent." “In many establishments, we’re now moving to digital payment systems such as Toast that ask you each time you purchase... View Details

Keywords: by Anna Lamb, Harvard Gazette

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

alleging that the company had misstatements in its financial reports. Mayhem’s report involved IGT’s practice of refurbishing used parts in one of its reporting segments and then transferring those parts to another reporting segment.... View Details

Keywords: Dina Gerdeman

2011
Working Paper

Non-Audit Services and Financial Reporting Quality: Evidence from 1978-1980

By: Kevin Koh, Shiva Rajgopal and Suraj Srinivasan

We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved... View Details

Keywords: Accounting Audits; Financial Reporting; Stocks; Price; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Service Delivery; Quality; Research

Citation

SSRN

April 2023 (Revised January 2024)
Background Note

Note on Healthcare in Ghana

By: Regina E. Herzlinger and Ben Creo

This note provides an overview of the healthcare system in Ghana. It discusses the public and private sector as well as traditional medical practice. It also discusses the country’s pharmaceutical industry. It is recommended as a companion to Professor Regina... View Details